Orlando Harmon
Chubb Insurance is a world-class insurance company that offers a wide range of products and services to meet the diverse needs of individuals, families, and businesses. With a focus on digital innovation and a commitment to providing gold-standard protection and customer satisfaction, Chubb has established itself as a leading choice in the industry. The company offers tailored insurance solutions for the construction industry, including general liability, auto liability, and workers' compensation, catering to general contractors, specialty trade contractors, and joint venture owner/developers. Chubb also provides a range of cyber, property, and casualty insurance products for small, middle, and large businesses, as well as customizable commercial insurance for clients with under $30M in revenue. In addition to its insurance offerings, Chubb values its agents and brokers as vital partners in delivering exceptional service, providing them with support, resources, and tools to streamline their processes. Furthermore, Chubb offers earn-and-learn apprenticeship programs in technology, claims, and underwriting, providing mentorship and career development opportunities for aspiring professionals in the insurance industry.
| Characteristics | Values |
|---|---|
| Insurance Types | Workers' compensation, general liability, auto liability, casualty insurance, cyber insurance, commercial general liability, auto liability, umbrella or excess casualty capacity insurance, builders risk insurance, construction surety bonds, contractors pollution liability insurance, contractors professional liability insurance, management liability insurance |
| Target Customers | General contractors, specialty trade contractors, joint venture owner/developers, property owners, subcontractors, owners or sponsors who need coverage for specific building projects |
| Industries | Construction, transportation and civil infrastructure, manufacturing and heavy industrial, healthcare and education, commercial building and entertainment, high-rise office buildings, educational institutions, solar and other renewable energy projects |
| Chubb's Role | Provide specialized coverage, help design robust risk management programs, help create a culture of safety for workers, provide risk engineering services, provide underwriting, claims handling, and financial services |
| Chubb's Strengths | Industry expertise, financial strength, global reach, digital innovation, customer protection, user experience, and satisfaction |
| Ideal Candidate Profile | People skills, drive, ability to think on feet, emotional intelligence, critical thinking, communication skills, interpersonal skills, learner, client-focused, strong work ethic, analytical skills, technical skills, problem-solving skills |
What You'll Learn
Chubb's insurance coverage for contractors
Chubb Insurance offers a range of coverage options for contractors, tailored to the complex and evolving risks of the construction industry. Their insurance programs can be structured to cover liabilities common in the construction industry, including risks such as bodily injury and product liability. Chubb's construction liability insurance can be customized to individual contractors, business owners, or specific projects.
Primary Casualty Construction Insurance
Chubb's primary casualty construction insurance provides coverage for a full range of risks faced by construction companies. This includes loss-sensitive workers' compensation, commercial general liability, and auto liability programs. Their flexible approach allows for customized coverage, with experienced underwriters dedicated to the construction industry.
Umbrella & Excess Liability Insurance for the Construction Industry
As a leading provider of umbrella and excess casualty capacity, Chubb offers innovative solutions to unique construction-related risks. This type of insurance provides additional coverage beyond the limits of primary insurance policies, protecting contractors from large financial losses.
Builders Risk Insurance
Chubb's builders risk insurance is a first-party insurance offering that provides coverage for loss or damage to property during the course of construction, including delays in opening. This type of insurance is essential for contractors to protect themselves from financial losses due to unexpected events during construction.
Contractors Pollution Liability Insurance
Chubb's contractors pollution liability insurance covers a wide range of construction exposures, from mold to catastrophic environmental pollution incidents. This policy helps prevent coverage gaps and provides peace of mind for contractors working on projects with potential environmental impacts.
Contractors Professional Liability Insurance
Chubb's contractors professional liability insurance is designed for contractors with design-build or construction management responsibilities. It offers broad coverage, including joint venture coverage, predecessor firm coverage, and supplemental coverage for insured expense reimbursement. This type of insurance protects contractors from financial losses due to professional negligence or errors and omissions.
Chubb Insurance is committed to providing specialized coverage and helping contractors create a culture of safety for their workers. With their industry-specific expertise and flexible program designs, Chubb can tailor their insurance offerings to meet the unique needs of contractors in the construction industry.
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Chubb's Construction Industry Practice
Chubb has recently launched a specialised Construction Industry Practice in the UK and Ireland. The new practice is an extension of Chubb's extensive experience in the construction sector, bringing together specialist underwriters, risk engineers, and claims executives to cater to the diverse insurance needs of construction clients.
The Construction Industry Practice team is strategically located across Chubb's branch network in the UK and Ireland, enabling local trading and serving a broad range of contractors, from those working on single projects to companies with revenues of £10 million or more, both domestically and multinationally.
Chubb understands the dynamic nature of the construction industry, where contractors and developers are constantly innovating and expanding. Their insurance offerings are tailored to address the complex and evolving risks faced by construction companies. This includes specialised coverage for general contractors, property owners, and developers working on single or large multi-site projects.
Chubb's team of experts includes former contractors who collaborate closely with clients' risk management teams to bring best practices to every project. They also provide creative problem-solving, addressing challenges like supply chain constraints and labour shortages, and tailoring insurance coverage terms accordingly.
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Chubb's claims handling
Reporting a Claim:
Chubb offers multiple convenient options for reporting a claim, which can be done 24 hours a day, 7 days a week. Claims can be submitted online through the MyAccount e-Services portal or the Personal Risk Services Client Portal. Alternatively, customers can call their toll-free number, 1-800-CLAIMS-O (1-800-252-4670), or contact their local Chubb agent directly.
Information Gathering:
Once a claim is submitted, Chubb assigns a dedicated Claim Representative who will make every effort to contact the customer within six hours. The representative will gather information about the loss, such as the date, address, a brief description, and contact information for any involved parties. Customers are encouraged to provide as many details as possible to facilitate the claims process.
Assessing the Damage:
Chubb may request a repair estimate from a local contractor or perform an onsite inspection to assess the damage further. Customers can choose their preferred contractor or select from Chubb's network of preferred vendors. Chubb will then review the estimate and work with the contractor to agree on a price.
The Chubb Trusted Service Network:
For water or fire damage claims, Chubb can arrange for trusted service providers to respond immediately and help minimize damages before repairs begin. Customers can choose their own contractor or select from Chubb's trusted network for the repair process.
Settlement and Resolution:
Chubb aims to provide prompt and efficient claims service, keeping customers apprised throughout the process. Once an agreed-upon settlement is reached, they make every effort to issue the claim payment within 48 hours. Chubb also offers temporary living expense coverage if a customer's home is uninhabitable due to a covered loss.
Additional Services:
Chubb also provides a range of additional services to support their customers throughout the claims process. This includes providing short-term and long-term housing options, rental vehicles, and assistance with prescription medications and medical care in the event of an accident.
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Chubb's underwriting services
Chubb is a world leader in insurance, with operations in 54 countries and territories. As an underwriting company, Chubb assesses, assumes, and manages risk with insight and discipline. Chubb's underwriting strategy is to manage risk by employing consistent, disciplined pricing and risk selection. Chubb's financial strength and stability are a result of its underwriting discipline, which is at the heart of its operating philosophy.
Chubb combines internal and external data with advanced analytical, catastrophe loss, and risk modelling techniques to ensure a comprehensive understanding of risk across various product lines and territories. They recognise the importance of climate change and weather patterns in their underwriting process, making adjustments to address these evolving factors. Chubb also supports the global transition to a net-zero economy by 2050 and takes a proactive approach to addressing the existential threat of global warming.
Chubb's underwriting expertise is evident in their ability to provide specialised coverage for the construction industry. They understand the complex and evolving risks faced by contractors and developers, offering tailored solutions to meet their unique needs. This includes general liability insurance, workers' compensation, and auto liability coverage for contractors, ensuring peace of mind and comprehensive protection.
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Chubb's risk engineering services
Chubb's risk engineers have expertise across various industries, including mixed-occupancy real estate, medical device manufacturing, clean tech, and cultural institutions. They offer customized risk management programs and services, such as sprinkler system analysis, worker safety training, and cyber risk mitigation. These programs strengthen businesses' strategies and help them operate more safely and profitably.
The company's Risk Engineering Resource Center is an online platform that provides clients with access to hundreds of risk management best practices and technical resources. It includes a vast library of information, checklists, videos, training materials, and more, all designed to help businesses mitigate their risks effectively. Chubb's risk engineering tools and resources are also accessible anytime, anywhere, through their digital service offerings, allowing clients to access customized products and information from any device.
Additionally, Chubb has established the Risk Engineering Center, a state-of-the-art, collaborative, and interactive educational facility for the next generation of risk management. The center offers training courses in property protection, equipment breakdown, worker safety, and fleet auto, among other topics. These courses are available both virtually and in-person, providing hands-on learning experiences and live demonstrations to enhance risk management capabilities.
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Frequently asked questions
Chubb is a world-class insurance company that offers a range of benefits to its contractors, including medical and dental benefits, paid time off, and a retirement plan. Chubb is also at the forefront of digital technology, offering opportunities to gain experience in cyber security, data analysis, and software assurance.
Chubb looks for applicants with strong people skills, drive, and the ability to think on their feet. While they don't require specific insurance experience or training, they look for candidates with a combination of trade school, on-the-job experience, technical certificates, and a strong work ethic.
Chubb offers a range of insurance products, including contractors' professional liability insurance, primary casualty insurance, construction insurance, and cyber insurance. They cater to individuals, families, small businesses, middle-market businesses, and large multinational businesses.
Chubb provides its contractors with a range of resources, including branch offices in North America for local support, online education modules, and a wide array of industry-leading apps and tools to streamline processes and support business-building efforts. They also offer exclusive events and professional development resources to their appointed agents and brokers.
The Chubb Apprentice Program is a paid earn-and-learn apprenticeship program that offers three career paths: Technology, Claims, and Underwriting. This program provides one-to-one mentorship and the opportunity to work with a world-class insurance company, making it an excellent way to launch a career in insurance.
