Canceling Auto Payments On National General Insurance: A Guide

If you want to cancel your auto-payment for National General Insurance, you can do so by calling 1-888-293-5108, or by speaking with a local agent in person. You will need to provide your name, insurance policy number, and the date you would like your policy to end. You may also be asked for additional information such as your driver's license number, social security number, or vehicle identification number. It's important to note that National General may charge a fee if you cancel your policy before the renewal date.

Cancelling by phone

To cancel your auto coverage with National General, you can call 1 (888) 293-5108 or speak with your local agent. Here is a step-by-step guide to cancelling your National General insurance policy by phone:

Step 1: Check your policy renewal date

Firstly, look at your policy to determine when your current coverage ends. You can usually cancel your current policy without fees or extra charges if you simply decline to continue your coverage. However, it is important to plan ahead to ensure you don't experience a lapse in coverage, which could be costly if you have an accident or are pulled over for a traffic violation.

Step 2: Compare car insurance quotes

Before cancelling your auto insurance policy with National General, it is advisable to have new coverage in place. Even if you no longer plan to own a vehicle, you may want to consider a non-owner policy to protect you when driving a rental or another person's vehicle. When shopping for a new policy, compare rates from multiple insurance companies, both large and small.

Step 3: Enrol in a new car insurance policy

Once you've chosen a new provider, enrol your vehicle. Many companies offer online, in-person, and over-the-phone enrolment options. Make sure you know what type of policy you want to purchase before beginning the enrolment process.

Step 4: Call National General to cancel your policy

Now that you've secured new coverage, you can call National General at 1 (888) 293-5108 to cancel your policy. You will need to provide the following information:

• Your name as it appears on your National General policy
• Your insurance policy number (found on your policy ID card and policy documents)
• The effective date for your cancellation

National General may also request additional identifying information, such as your driver's license number, social security number, or vehicle identification number (VIN).

Step 5: Confirm cancellation

If you haven't received notification of your cancellation within a few days, contact National General's customer service for confirmation. If you cancel over the phone, the representative may provide a confirmation number, which you should keep in a safe place in case any issues arise later.

Step 6: Follow up on any refund

You may qualify for a refund on some or all of your policies, particularly if you cancel before your renewal date. If you're expecting a refund, follow up if you haven't received it within two to four weeks.

Remember, National General may charge a fee if you cancel your policy before your renewal date. By making sure your new policy start date aligns with your old policy's cancellation date, you can avoid a lapse in coverage, which could lead to higher premiums in the future.

Cancelling in person

To cancel your National General insurance in person, follow these steps:

Set up a new insurance policy first:

Before cancelling your current policy, it is important to have a new insurance policy in place to avoid a lapse in coverage, which could lead to higher premiums in the future and driving uninsured, which is illegal. Compare car insurance quotes from different providers and choose a new policy that suits your needs.

Gather the necessary information:

When cancelling your National General insurance policy, you will need to provide some basic information, including your name as it appears on your policy, your insurance policy number (found on your policy ID card and documents), and the effective date for cancellation. They may also request additional identifying information, such as your driver's license number, social security number, or vehicle identification number (VIN).

Visit your local National General office:

National General has a network of over 55,000 independent agents across the country. Locate your nearest National General insurance office and visit during their business hours.

Speak to a National General agent:

Once you're at the office, ask to speak to an insurance agent. Provide them with the information you gathered in step 2 and request to cancel your policy. They will guide you through the cancellation process and may ask for additional details about your new insurance policy to verify that you will not be driving without insurance.

Confirm the cancellation:

After cancelling your policy in person, follow up to ensure that the cancellation has been processed successfully. Contact National General's customer service within a few days to confirm the cancellation and make a note of any confirmation number provided. Keep this information in a safe place in case you need to refer to it later.

Remember that National General may charge a cancellation fee if you cancel your policy before the renewal date, and you may be eligible for a refund on your unused premium, minus any cancellation fees.

Cancelling by mail

To cancel your National General Insurance auto coverage by mail, you will need to provide the following information:

• Your name as it appears on your National General policy
• Your insurance policy number, which you can find on your policy ID card and policy documents
• The effective date for your cancellation

Additionally, National General may request further identifying information, such as your driver's license number, social security number, or vehicle identification number (VIN).

Once you have gathered this information, you can mail a cancellation request letter to the following address:

National General Accident & Health

Winston-Salem, North Carolina 27102-1070

Before mailing your cancellation request, be sure to confirm the mailing address with a National General agent and allow at least five to seven business days for receipt and processing. Your mailed cancellation letter should be signed and dated, and include your name and address as they appear on your National General policy, as well as the date you would like your policy to end.

Cancelling by fax

To cancel your National General insurance policy by fax, you will need the following information:

• Your name as it appears on your National General policy
• Your insurance policy number, which you can find on your policy ID card and policy documents
• The effective date for your cancellation

National General may also request additional identifying information, such as your driver's license number, social security number, or vehicle identification number (VIN).

Once you have gathered this information, you can fax a written cancellation request to 1-888-344-3232. Be sure to include your name and address as they appear on your National General policy, as well as the date you would like your policy to end. It is also a good idea to confirm the fax number with a National General agent before sending your request and to allow at least five to seven business days for receipt and processing.

Keep in mind that you will need to set up a new insurance policy before cancelling your current one to avoid a lapse in coverage, which could lead to higher premiums in the future and driving uninsured, which is illegal. Additionally, National General may charge a fee if you cancel your policy before your renewal date.

Confirming the cancellation

Contact National General Insurance Customer Service

If you haven't received a notification about the cancellation of your auto-payment within a few days of your initial request, it is important to proactively contact their customer service team for confirmation. You can reach them by calling 1-888-293-5108. This step ensures that your request has been processed and your policy cancellation is in effect.

Keep Records

When you cancel your policy over the phone, the customer service representative may provide you with a confirmation number. It is essential to keep this information in a safe place. Having this confirmation number will be helpful in case you need to refer back to the cancellation details or encounter any related issues in the future.

Follow Up on Refunds

If you had prepaid your insurance premium for the entire policy period, National General Insurance will refund the unused portion after cancellation. However, they may deduct cancellation fees and administrative charges from this amount. If you are expecting a refund, it is important to follow up if you haven't received it within two to four weeks. Contact their customer service team to inquire about the status of your refund and when you can expect to receive it.

Avoid Lapses in Coverage

When confirming the cancellation of your National General Insurance auto-payment, it is crucial to ensure that your new insurance policy is in effect to avoid any lapses in coverage. Driving without insurance is illegal in most states and can result in fines and penalties. By confirming the start date of your new policy and aligning it with the cancellation of your previous policy, you can avoid potential issues and maintain continuous coverage.

Cancellation Fee

National General Insurance may charge a cancellation fee, especially if you cancel your policy before the renewal date. To understand the specifics of this fee and whether it applies to your situation, speak with a customer service representative or your local agent. This step will help you anticipate any charges associated with the cancellation and manage your finances accordingly.

Frequently asked questions