Adjusting Your Auto-Payments With Erie Insurance: A Step-By-Step Guide

Erie Insurance offers a range of payment options, including the ability to set up automatic payments. To change an automatic payment, you can contact Erie Insurance's Customer Care team by phone or email. You can also manage your banking information for automatic payments through your online account. If you don't have an online account, you can create one by providing some personal information, including your name, address, date of birth, and the last four digits of your Social Security number. Once you have an account, you can log in to access your wallet and schedule payments.

Payment methods accepted by Erie Insurance

Erie Insurance offers a variety of payment methods to its customers. Customers can pay their Erie Insurance bill online, by phone, or by mail.

Online Payment Methods

Customers can pay their Erie Insurance bill online through a one-time payment or via their online account. To make a secure online payment, customers will need to provide their ERIE policy/account bill number, ZIP code, and payment method information. Accepted payment methods for online payments include checking or savings accounts, debit cards, Visa, MasterCard, Discover, or American Express. It is important to note that credit card payments may not be available with all payment plans or with Erie Family Life policies.

Phone Payment Method

Customers can also make payments over the phone by contacting Erie Insurance Customer Care at 800-458-0811, option 4. This option is available Monday through Friday, 8 a.m. to 11 p.m. Eastern Time, and on Saturdays from 9 a.m. to 4:30 p.m. Eastern Time.

Mail Payment Method

Additionally, customers have the option to mail their payments to the following address:

Erie Insurance Group

100 Erie Insurance Place

Erie, PA 16530

Automatic Payments

Erie Insurance also offers the convenience of automatic payments, which can be set up by contacting your local Erie Insurance agent. With automatic payments, funds are drawn directly from your checking or savings account on a recurring basis. This option is available for auto, home, boat, and personal catastrophe liability policies on specific payment plans, including annual, quarterly, 9-month, or monthly installments.

Mobile App Payment Method

Lastly, customers can also use the Erie mobile app to make payments.

Regardless of the payment method chosen, customers have the option to save their payment information securely in their online wallet for future transactions.

Setting up an online account

To create an account, you will need to share some personal information, including your name, address, date of birth, and the last four digits of your Social Security number. It is important to enter your information exactly as it appears on your policy, using your full name (including middle initial) and not your nickname or preferred name. For your username, use the email address that your ERIE agent uses to communicate with you.

Once you have entered your information and your identity has been verified, you will receive an email with a verification link. Follow the instructions in the verification email to log in for the first time. If you encounter any issues with the account verification email, check your spam or junk mail folders, or return to the login screen and try again.

In addition to the benefits mentioned above, having an online account with Erie Insurance allows you to view, send, and share policy documents (including your ID card and declaration page). You can also view your auto and home policy declaration page to review policy options such as deductibles and coverage limits. Furthermore, you can view current and previous invoices, agent contact information, and the status of your claims.

With an online account, you can also choose paperless billing for your policy invoices. This means you will no longer receive your bill and policy documents in the mail but will instead receive an email notification when new documents are ready to be viewed online.

Contacting Erie Insurance

To change an automatic payment through Erie Insurance, you can contact the company in several ways.

Online Account

You can manage your automatic payments by logging into your online account. Here, you can view, send, and share policy documents, make payments, view billing activity, and save your payment information securely. To create an online account, you will need to provide some personal information, including your name, address, date of birth, and the last four digits of your Social Security number.

Erie Insurance Agent

You can contact your local Erie Insurance agent during normal business hours for assistance with policy and service needs. They can help you set up automatic payments and manage any changes to your payment methods.

Customer Care

Erie Insurance's Customer Care team is available to answer any questions or concerns regarding billing and payments. They can be reached at the following phone number:

• Phone: 1-800-458-0811, option 4
• Monday to Friday: 8 a.m. to 11 p.m. (Eastern)
• Saturday: 9 a.m. to 4:30 p.m. (Eastern)

Additionally, you can connect directly with someone from Customer Care through the online chat feature on your online account. This feature is accessible Monday through Friday, 8 a.m. to 10 p.m. (Eastern).

For non-urgent inquiries, you can also email Customer Care.

Mailing Address

If you prefer to send your inquiries or payments by mail, you can use the following address:

Erie Insurance Group

100 Erie Insurance Place

Erie, PA 16530

Payment plans

Erie Insurance offers a range of payment options for its customers. You can pay your bill online, by phone, by mail, or using the Erie mobile app.

Online Payment Options

You can make a one-time payment online without logging into an account. However, creating an online account gives you access to additional features, such as the ability to schedule payments, view policies, and access documents. You can also save your payment information securely in your wallet.

Payment Methods

Erie Insurance accepts payments from checking or savings accounts, debit cards, Visa, MasterCard, Discover, or American Express. However, credit card payments are not available with all payment plans or with Erie Family Life policies.

Automatic Payments

Automatic payments can be set up by contacting your local Erie Insurance agent. This option is available for auto, home, boat, and personal catastrophe liability policies on certain payment plans, including annual, quarterly, 9-month, or monthly. You can choose to have your payments automatically drawn from a checking or savings account.

ERIExpressPay®

ERIExpressPay® is Erie's automatic payment option specifically designed for business insurance policies.

Chek-matic

Chek-matic is a recurring monthly direct debit program offered by Erie for life insurance payments.

Paperless Billing

You can choose the paperless billing option for eligible Erie Insurance policies. This means that instead of receiving paper bills and policy documents in the mail, you will receive an email notification when your documents are ready to view online.

Payment schedule

To change an automatic payment through Erie Insurance, you must first register for an online account. This gives you immediate access to your ERIE auto ID card (not available in New York), policy information, claims status, and more. You can also pay your bill and save your payment information securely in your wallet.

To create an account, you will need to share some personal information, including your name, address, date of birth, and the last four digits of your Social Security number. You will also need to enter your information exactly as it appears on your policy, using your full name (including middle initial) and not your nickname or preferred name. For your username, you must use the email address that your ERIE agent uses to communicate with you.

Once you have entered your information and it has been verified, you will receive an email with a verification link. Follow the instructions in the email to log in for the first time. If you have any issues with the account verification email, check your spam or junk mail folders, or go back to the login screen and try again.

After you have registered for an online account, you can log in to access your wallet and schedule payments. If you have an online account and an eligible policy, you can schedule a payment up to your due date. If there is no due date, you can schedule a payment up to 30 days in advance if there is a remaining premium balance. It is important to note that customers who are past due on a payment will not be able to schedule a future payment.

Frequently asked questions