Navigating Forwardhealth Insurance: A Step-By-Step Guide To Making Changes

ForwardHealth is a program by the Wisconsin Department of Health Services that provides health care and nutritional assistance to eligible low-income Wisconsin residents. ForwardHealth offers a range of programs, including BadgerCare Plus, Care4Kids, Family Planning Only Services, and SeniorCare, each with its own specific eligibility criteria and benefits. To change or update your ForwardHealth insurance, you can report changes online through your ACCESS account, via the MyACCESS mobile app, by phone, fax, mail, or in person at your county or tribal agency. It is important to promptly report any changes to ensure you receive the correct benefits and avoid potential repayment obligations.

ForwardHealth: Reporting Changes for Benefits

ForwardHealth is a program by the Wisconsin Department of Health Services that brings together various health care and nutritional assistance benefit programs. The goal is to improve health outcomes for members and create efficiencies for providers.

Types of Changes to Report

There are certain changes that must be reported, depending on the benefits you are receiving. These changes are listed in the letters sent out to members about their benefits.

For Caretaker Supplement and Family Planning Only Services, the following types of changes must be reported:

• Changes in income or address
• Changes in family size
• Changes in insurance status
• Changes in employment status
• Changes in marital status
• Changes in citizenship status
• Changes in incarceration status
• Changes in pregnancy status

How to Report Changes

Changes can be reported in the following ways:

• Online: Visit access.wi.gov, log into your ACCESS account, and select "My Changes." If you don't have an account, you can create one on the site. You can also use the MyACCESS mobile app to report changes in your home address, mailing address, or phone number.
• Phone: Call your county or tribal agency.
• Fax or mail: Complete a paper change form and fax or mail it using the instructions provided on the form.
• In person: Visit your county or tribal agency.

It is important to note that you may have to pay back benefits if you fail to report a required change or if you receive benefits or coverage that you are not eligible for. Additionally, if your benefits change, your reporting rules may also change.

ForwardHealth: Program Resources

ForwardHealth is a program by the Wisconsin Department of Health Services that brings together many health care and nutritional assistance benefit programs. The goal of ForwardHealth is to improve health outcomes for members and create efficiencies for providers.

BadgerCare Plus

BadgerCare Plus is a health care program that provides health care coverage for eligible low-income Wisconsin residents, including children, pregnant people, and adults.

Care4Kids

Care4Kids provides health care coverage to children and youth in out-of-home care in Kenosha, Milwaukee, Ozaukee, Racine, Washington, and Waukesha counties.

Family Planning Only Services

The Family Planning Only Services Program provides certain family planning-related services to prevent unplanned pregnancies. This coverage is for both men and women with limited incomes.

Katie Beckett Medicaid

Katie Beckett Medicaid provides health care coverage for eligible children under age 19 who have long-term disabilities or complex medical needs and who live with their family.

Medicaid Purchase Plan (MAPP)

MAPP offers people with disabilities who are working or interested in working the opportunity to buy health care coverage through Wisconsin Medicaid.

Wisconsin Chronic Disease Program (WCDP)

WCDP offers help to Wisconsin residents with chronic renal disease, hemophilia, and adult cystic fibrosis.

Wisconsin Medicaid

Wisconsin's Medicaid program provides health care coverage for those who are age 65 or older, blind, or disabled; have a family income at or below the monthly program limit; and are U.S. citizens or legal immigrants.

Wisconsin Well Woman Program

The Wisconsin Well Woman Program covers certain screenings for common women's health concerns.

Wraparound Milwaukee

Wraparound Milwaukee coordinates care for youth aged 0-23 in Milwaukee County who have serious behavioral, emotional, and mental health needs, helping them stay in their homes and communities.

Commodity Supplemental Food Program

The Commodity Supplemental Food Program offers free, nutritious foods to low-income seniors aged 60 and older. The monthly food package is worth about $35 and is available at no cost to eligible individuals.

FoodShare Wisconsin

FoodShare Wisconsin is a program that helps eligible low-income Wisconsin residents buy the food they need for good health.

Caretaker Supplement

Caretaker Supplement is a cash benefit available to parents who receive Supplemental Security Income (SSI) payments.

Supplemental Security Income (SSI)

SSI is a monthly cash benefit paid by the federal Social Security Administration and the Wisconsin Department of Health Services to people in financial need who are aged 65 or older or are blind, disabled, and residents of Wisconsin.

Changes to Benefits

There are certain changes that must be reported based on the benefits received. These include Caretaker Supplement and Family Planning Only Services. Changes can be reported online through the ACCESS website and MyACCESS mobile app, by phone, fax or mail, or in person at the county or tribal agency.

Forward Membership

Forward is designed to address the shortcomings of the traditional healthcare system, such as surprise bills, long wait times, and a reactive approach to care. Instead, Forward offers a flat monthly fee that covers all services with no copays or deductibles. This makes it easier for members to utilise their services without worrying about unexpected costs.

Forward also provides health apps that allow members to monitor their health and track their progress. These apps cover various aspects of health, including body measurements, blood testing, diabetes screenings, mental health, and heart health.

Forward Insurance

ForwardHealth, on the other hand, is a program of the Wisconsin Department of Health Services that provides health care and nutritional assistance benefits to eligible residents of Wisconsin. ForwardHealth offers various programs such as BadgerCare Plus, Care4Kids, Family Planning Only Services, and SeniorCare, each with specific eligibility requirements and benefits. Changes to ForwardHealth benefits can be reported online, by phone, fax, mail, or in person.

Forward and Imaging Services

Forward is a healthcare provider that offers a flat monthly membership fee for its services. It is not health insurance and does not accept health insurance. Forward's services are designed to complement a user's insurance plan, and its membership fee can be paid for with an FSA or HSA account.

Forward does not provide imaging services, but its Care Team can order specialist services like imaging when necessary. Imaging is performed outside of Forward and is not included in the membership fee. In such cases, the member is responsible for the cost incurred, which can be billed through their insurance.

Forward's services include:

• Doctor-led support for menopause, birth control, wellness, and more.
• Nutrition and exercise plans to achieve weight goals.
• Customized plans and monitoring to lower heart attack risk.
• Risk assessments and lifestyle plans to lower the risk of the top 5 cancers.
• Doctor support and self-care tools to reduce anxiety and stress.
• 24/7 access to a Care Team.
• Blood testing, including comprehensive metabolic panels, lipid panels, kidney, liver, and hemoglobin blood testing.
• Procedures in the clinic, such as vaccinations, pap smears, EKGs, skin scans, and more.
• Genetic testing and analysis.
• Personalized, preventive plans for nutrition, exercise, stress, sleep, and weight management.
• Chronic condition care.

Forward's services are available across the United States, with locations in Atlanta, Boston, Denver, Century City, Glendale, Long Island, Midtown, Newport Beach, Northern California, San Francisco, San Jose, San Diego, Seattle, Austin, Houston, and Washington DC.

Frequently asked questions