Alyssa Lane
If you need to change your password for Medicare Insurance Direct, you can use the automated password reset instructions to do so once per day. It's important to note that your password must be kept confidential and should be something that's easy for you to remember but difficult for others to guess. Additionally, it must contain at least one of these special characters: @, #, or $. When you change your password in the WCMSAP, it will also update your password for other Coordination of Benefits (COB) secure web applications, including the Medicare Secondary Payer Recovery Portal (MSPRP) and the Commercial Repayment Center Portal (CRCP).
| Characteristics | Values |
|---|---|
| Password reset limit | Once per day |
| Password reset instructions | 1. Connect to CDS and access the CA TPX sign-on screen. 2. Press |
| Password requirements | 1. At least 8 characters long. 2. Must include at least one special character: @, #, or $. 3. Should not include your User ID, name, social security number, or date of birth. 4. No contiguous repeating characters (e.g., "Ppeg42c#" is not allowed, but "Pgep42c#" is allowed). 5. At least four characters must be different from the previous password. |
| Password expiration | Passwords expire every 30 days (DDE) or 60 days (WCMSAP). |
| Password sharing | User IDs and passwords should never be shared between users. |
| Password confidentiality | Passwords are confidential and will not be displayed on the screen or retained by First Coast. |
| Password best practices | Choose a password that is easy for you to remember but hard for others to guess. Consider using a phrase to create a password, for example, "There were too many people at the mall" can become "Tw2mp@tm." |
| Password reset for multiple applications | Changing your password in WCMSAP will also update your password for related applications, including MSPRP, CRCP, and COBSW Portal. |
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What You'll Learn
Password reset instructions
If you need to reset your password for Medicare Insurance Direct (also known as Direct Data Entry or DDE), you can use the following automated password reset instructions to do so once per day. Please note that if you need to reset your password more than once in the same day, you will need to contact Medicare EDI DDE Support for assistance.
Firstly, connect to CDS and you will be taken to the CA TPX sign-on screen. Then, press
When creating a new password, there are several rules you must follow. Your password must include at least one of the following special characters: @, #, or $. It is recommended that you do not use your User ID, name, social security number, or date of birth as part of your password. You must change at least four characters from those used in your previous password. For example, if your previous password was "Qwerty@01", you could not use "Qwerty@02". Passwords also cannot include contiguous repeating characters, for example, “Ppeg42c#” would not be allowed, but “Pgep42c#” would be.
Additionally, it is important to note that your password is confidential and will not be displayed on your screen or retained by First Coast. Choose a password that is easy for you to remember but hard for others to guess. One way to do this is to think of a phrase and use the words in the phrase to help you remember your password. For example, you could use the phrase “There were too many people at the mall”, which could be translated to Tw2mp@tm.
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Password requirements
To change your password for Medicare Insurance Direct (also known as Direct Data Entry or DDE), you can follow the automated password reset instructions. This can be done once per day. If you need to reset your password more than once in a day, you will need to contact Medicare EDI DDE Support.
When creating a new password, it must adhere to the following rules:
- It must include at least one of these special characters: @, #, or $. These are the only special characters that can be used.
- It should not include your User ID, name, social security number, or date of birth.
- No contiguous repeating characters are allowed. For example, "Ppeg42c#" is not allowed, but "Pgep42c#" is.
- At least four characters must be changed from your previous password. For example, if your previous password was "Qwerty@01", your new password cannot be "Qwerty@02".
- Choose a password that is easy for you to remember but hard for others to guess. Consider thinking of a phrase and using the words in the phrase to help create your password. For instance, "There were too many people at the mall" could become "Tw2mp@tm".
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$21.99
Accessing the reset screen
To access the reset screen, you will need to be connected to CDS. Once connected, you will be taken to the CA TPX sign-on screen. From here, you can press either
On this screen, you will be required to enter your RACFID (User ID) and your PIN (Personal Identification Number). If you do not know your PIN, you will need to contact your security administrator, which is most likely the DDE coordinator who submitted your request for access.
It is important to note that you can only use the automated password reset instructions once per day. If you need to reset your password more than once in a day, or if your connectivity vendor has not configured you for this option, you will need to contact Medicare EDI DDE Support for assistance.
Additionally, when creating a new password, there are several rules you must follow. Your password must be kept confidential and should be easy for you to remember but hard for others to guess. Consider thinking of a phrase and using the words in the phrase to help you remember. For example, the phrase "There were too many people at the mall" could be translated to Tw2mp@tm. Your new password must differ from your previous password by at least four characters. For instance, if your previous password was "Qwerty@01", you cannot use "Qwerty@02". Contiguous repeating characters are not allowed; for example, "Ppeg42c#" is not allowed, but "Pgep42c#" is permitted. It is recommended that you do not use your User ID, name, social security number, or date of birth as part of your password.
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Requesting a password reset
If you need to reset your password for Medicare Insurance Direct (also known as Direct Data Entry or DDE), you can follow these steps:
- Connect to CDS and access the CA TPX sign-on screen.
- Press
or on your keyboard to bring up the "Reset RACF User ID" screen. - Enter your RACFID (User ID) and your PIN (Personal Identification Number). If you don't know your PIN, get in touch with your security administrator (this is likely to be the DDE coordinator who submitted your initial access request).
- Press
on your keyboard to process the request. - Once the request has been processed, you will see a message at the bottom of your screen confirming your password has been reset.
It's important to note that you can only use the automated password reset process once per day. If you need to reset your password more than once in a day, you will need to contact Medicare EDI DDE Support for assistance. Additionally, make sure your new password is secure and easy for you to remember but hard for others to guess. It should include at least one of these special characters: @, #, or $.. Avoid using your User ID, name, social security number, or date of birth as part of your password.
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Changing your password
To change your password, follow these steps:
- Click the "Change Password" link in the Account Settings box.
- Enter your current password or, if applicable, your temporary password. A temporary password is provided during password resets.
- Enter and re-enter your new password, ensuring that you follow the listed guidelines. Your password must include at least one of the following special characters: @, #, or $. It is recommended that you do not use your User ID, name, social security number, or date of birth as part of your password. Additionally, your new password must differ from the previous one by at least four characters. For example, if your previous password was "Qwerty@01", you cannot use "Qwerty@02".
- Click "Continue" to display the Change Password Confirmation page.
- Click "Continue" again to return to your Home page.
Please note that changing your password in the WCMSAP will also change your password for other Coordination of Benefits (COB) secure web applications, including the Medicare Secondary Payer Recovery Portal (MSPRP) and the Commercial Repayment Center Portal (CRCP).
If you need to reset your password outside of the regular 60-day cycle, you can use the automated password reset instructions once per day. Here are the steps to reset your password:
- Connect to CDS and access the CA TPX sign-on screen.
- Press
or on your keyboard to bring up the "Reset RACF Userid" screen. - Enter your RACFID (User ID) and your PIN (Personal Identification Number). If you don't know your PIN, contact your security administrator, usually the DDE coordinator.
- Press
on your keyboard to process the request. - Once the request is successfully processed, a confirmation message will appear on your screen.
Remember, your password is confidential, and it will not be displayed on your screen or retained by Medicare. Choose a password that is easy for you to remember but difficult for others to guess. You can consider thinking of a phrase and using words from that phrase to create a unique password. For example, the phrase "There were too many people at the mall" could become "Tw2mp@tm".
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