Checking Your Kotak Life Insurance Fund Value

Knowing how to check the fund value of your Kotak Life Insurance policy is important to ensure your financial security and that of your loved ones. You can check your policy's fund value by accessing your account online, either via the official website or the KLI LnG mobile app. To register for an online account, you must provide your 10-digit mobile number or registered email address, after which you will receive an OTP to verify your account. Once verified, you will receive a unique user ID and password to access your account. You can also contact Kotak Life Insurance's customer care service by calling their toll-free number or sending an SMS to their dedicated number.

Online account access

Kotak Life Insurance offers a hassle-free and convenient process for checking your policy status and fund value online. Here is a step-by-step guide to accessing your policy information and managing your account online:

• Visit the Official Website: Go to the official website of Kotak Mahindra Life Insurance Company. On the homepage, click on the 'How Do I' option, and from the drop-down menu, select 'Manage my policy'.
• Login Page: You will be directed to the login page. Enter your 10-digit mobile number or registered email ID to continue.
• Security Verification: Complete the Captcha or security check and click 'Next'.
• Basic Information: On the next page, provide your basic details, including your full name, date of birth, and policy number.
• OTP Verification: Once your details are verified, an OTP (One-Time Password) will be sent to your registered mobile number or email address.
• Account Verification: Kotak Life Insurance will verify your account, and you will receive a unique user ID and password through the same communication channel.
• Login with Credentials: Now, as an existing customer, return to the homepage and click on 'Manage my policy'. Click on the 'Login Now' button and enter your provided user ID and password.
• Access Policy Information: After successful verification, you can access your policy data, including the fund value, and know its status.

Other Online Services:

In addition to checking your policy status and fund value, Kotak Life Insurance offers the following online services:

• Mobile App: The KLI LnG mobile app allows policyholders to manage their policies on their mobile phones. Through the app, you can pay premiums, track fund performance, and make service requests.
• Online Policy Manager: This feature simplifies policy management, enabling you to manage and download policy statements, raise service requests, and browse or update funds.
• Premium Certificate Download: You can download your premium certificate for tax filing purposes by logging into your account and visiting the documents section.

Mobile app

To check the fund value of your Kotak Life Insurance policy, you can use the KLI LnG mobile app. This app is designed to help policyholders manage their policies on their mobile phones. Here's a step-by-step guide on how to use the KLI LnG app to check your fund value:

Step 1: Download the KLI LnG App

• Visit your device's app store (Google Play Store for Android devices or Apple App Store for iOS devices).
• Search for the "KLI LnG" app.
• Install the app on your device.

Step 2: Login to Your Account

• Open the KLI LnG app.
• Enter your login credentials, such as your user ID and password.
• If you are a new user, you may need to create an account first by registering with your policy details.

Step 3: Navigate to the Fund Value Section

• Once you are logged in, explore the app's menu to find the section related to fund value, policy details, or policy status.
• This section may be named differently in the app, but it should provide information about your policy's current status and value.

Step 4: Check Your Fund Value

• In the fund value or policy details section, you should be able to see the latest information about your policy.
• Look for fields such as "Fund Value," Net Asset Value (NAV), or Accumulated Fund Value.
• The app should display the current value of your fund, which represents the amount you will be entitled to at the time of withdrawal or investment.

By following these steps, you can conveniently check the fund value of your Kotak Life Insurance policy using the KLI LnG mobile app. This app empowers you to stay updated with your policy details and make informed decisions regarding your financial security.

SMS service

To check the fund value of your Kotak Life Insurance policy, you can use the SMS service. This service provides written confirmation of your policy status and allows you to receive policy-related updates and information directly on your mobile phone.

To use the SMS service, simply send a text message with your query to 93210 03007. Here are the SMS codes you can use for different policy-related requests:

• For registration, send "REGL " to 5676788.
• To request a premium certificate, send "CERTL " to 5676788.
• To request a unit link statement, send "STMTL " to 5676788.
• To request a renewal notice, send "RENOTL " to 5676788.

Additionally, you can send a "Hi" message to the same number, 93210 03007, to receive assistance from Kotak's online policy manager. This number is also available on WhatsApp for your convenience.

It's important to note that you can also check your policy status online by registering on the official website of Kotak Life Insurance with your email address or mobile number. This allows you to access your policy information anywhere, at any time.

Customer service

Kotak Life Insurance offers a range of customer services to support its policyholders. Here are some ways to access customer service and manage your policy:

• Online Policy Manager: The Online Policy Manager is a digital platform that allows you to manage your policy, download policy statements, raise service requests, and browse/update funds. This is accessible through the "Individual customer login" on the Kotak Life Insurance website.
• WhatsApp: You can send a "Hi" to +91-93210 03007 from your registered mobile number to connect with a customer care representative and get assistance with your policy-related queries.
• Phone Support: For retail or individual customers, Kotak Life Insurance provides a toll-free number, 1800 209 8800, which you can call from 8:00 AM to 10:00 PM, Monday to Saturday (excluding public holidays). Their representatives are available to address any queries or concerns you may have regarding your policy.
• Email: You can also reach out to the customer care team by sending an email to [email protected]. This email address is specifically mentioned for claims-related inquiries.
• In-Person: If you prefer in-person assistance, you can locate a Kotak Life branch near you and visit them during their business hours. This option may be useful for more complex queries or for those who feel more comfortable discussing their policy face-to-face.
• Service Requests: Minor changes to your policy, such as payment frequency changes or updating contact details, can be made online. However, major changes require physical branch forms, which you can obtain by visiting a Kotak Life branch or downloading them from the website if available.

Remember to keep your policy details handy when reaching out to customer service, as they may request specific information to verify your identity and access your policy information.

Visiting a branch office

Branch Office Hours and Location

Kotak Life branch offices are open Monday to Friday from 10:00 AM to 04:30 PM, as well as the first and last Saturday of the month. To find your nearest branch, you can either allow location sharing when prompted or visit the official website to locate the branch and get its address.

Services Offered at Branch Offices

At the branch office, you can fulfill a wide range of transactions, including premium payments, policy revival, and submission of policy servicing forms. You can also get details of your policy and assistance with any queries.

Other Ways to Check Policy Status

If visiting a branch office is not convenient for you, there are several other ways to check your policy status:

• Online account access through the official website
• Mobile app (KLI LnG)
• Customer service phone line
• SMS service
• WhatsApp

Frequently asked questions