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Shipping labels can be created manually or online, and FedEx provides a guide on how to print, manage and create shipping labels. The shipping costs depend on the service, speed, distance, size and weight of the package. FedEx does not supply shipping insurance, but it is recommended if you are shipping an item of high value. The declared value of a package is not the same as purchasing insurance for it, and insurance can be bought from a third-party insurer. The first $100 of insurance is free, but additional coverage can be purchased.
| Characteristics | Values |
|---|---|
| Declared value | The declared value of a package represents FedEx's maximum liability in connection with the shipment of that package, including loss, damage, delay, or misdelivery. |
| Declared value vs. insurance | Declaring a value for a domestic or international shipment is not the same as purchasing insurance for it. |
| Purchasing insurance | Purchasing insurance requires you to tell the carrier the value of the shipped items. The first $100 of insurance is free for most services, but you can purchase insurance for more than this value. |
| Proof of purchase | Upfront proof or receipts are not required when purchasing insurance, but they are required when making a claim. |
| Filing a claim | FedEx provides a few different methods for filing a claim, including online or by email or fax to the FedEx claims department. |
| Signature requirements | For packages with a declared value of $500 or more, the Direct Signature Required option is automatically applied. |
| Reprinting labels | To reprint a label, select the Ship History tab at the top of the FedEx Ship Manager screen, select a shipment, and then select Reprint. |
| Shipping costs | Shipping costs depend on the service and speed selected, the distance to the destination, and the size and weight of the package. |
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What You'll Learn
- FedEx doesn't supply shipping insurance, but you can purchase it separately
- The declared value of a package isn't the same as insurance
- The first $100 of insurance is free, but you can purchase more
- You can file a claim online, by email, or by fax
- FedEx shipping labels can be created online, on your phone, or at a FedEx location
FedEx doesn't supply shipping insurance, but you can purchase it separately
When shipping with FedEx, you can declare the value of your package, which represents the company's maximum liability for any loss, damage, delay, or misdelivery relating to that shipment. However, it's important to note that declaring a value is not the same as purchasing shipping insurance, and FedEx does not provide shipping insurance.
The declared value is not a guarantee of reimbursement for lost or damaged shipments, and you must still prove that FedEx is at fault to receive any compensation. This means that if your package is improperly packaged and gets damaged, FedEx will not be deemed at fault, and you will not be reimbursed. Therefore, it is recommended that you purchase shipping insurance separately, especially for items of high value or with difficult-to-ascertain market values.
You can purchase shipping insurance from a third-party insurer of your choice to get door-to-door protection and coverage for losses outside of FedEx's control. This insurance can help offset the cost if your package is lost, stolen, or damaged during transit. The first $100 of insurance is typically free, and you can purchase additional coverage for higher-value packages. When purchasing insurance, you must declare the value of the shipped items, but upfront proof or receipts are usually not required until you make a claim.
To file a claim for a lost or damaged package, you can contact FedEx through online portals, email, or fax. FedEx Express requires that claims be made within 60 days of the shipment being sent. It is important to keep all packing materials, including the box and its contents, as FedEx may request to inspect them during the claims process. Additionally, obtaining a case number from FedEx customer service will help you reference your claim in the future.
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The declared value of a package isn't the same as insurance
The declared value of a package is different from insurance. When you ship a package, you can declare its value to the carrier, which is called the declared value. This directly affects how much the carrier is responsible for in the event of loss, damage, or theft. It is based on how much the item costs to the shipper and is often consistent with the customs value. The declared value is beneficial for one-time shipments or when dealing with lower-value parcels. For example, if your package is worth $100 or less, the declared value should be enough in case of loss or damage.
However, declaring a value for a domestic or international shipment is not the same as purchasing insurance for it. The declared value of a package represents the maximum liability of the carrier in connection with the shipment, including any loss, damage, delay, or misdelivery. It is the shipper's responsibility to prove any actual damages, and the risk of any loss exceeding the declared value is assumed by the shipper. On the other hand, shipping insurance is a type of coverage that protects both the sender and receiver of a shipment from losses due to damage, loss, or theft during transportation. It can be purchased from couriers or third-party providers and usually covers the total value of the shipment or a percentage of it, depending on the policy and provider.
The cost of shipping insurance varies depending on factors such as the value of the shipment, destination, carrier, and provider. It typically ranges from $0.50 to $1 for every $100 of declared value. It's important to note that shipping insurance doesn't cover all items, with common exclusions being perishables, artwork, cash, hazardous materials, luggage, and liquids.
FedEx refers to the declared value as the insured value, and if there is no declared value, the maximum liability is $100. While FedEx provides $100 of insurance per package automatically, it is recommended to purchase additional insurance for items such as artwork, jewellery, valuable musical instruments, and pharmaceuticals.
In summary, the declared value of a package and insurance serve different purposes. The declared value is suitable for one-time or lower-value shipments, while insurance is recommended for frequent shipments, higher-value items, or international shipping. It is important to understand the difference between these two concepts to ensure adequate coverage for your shipment.
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The first $100 of insurance is free, but you can purchase more
When shipping with FedEx, the first $100 of insurance is included for free. This means that if your package is lost, stolen, or damaged, you can recover up to $100 of its value. However, if the value of your package exceeds $100, you may want to consider purchasing additional insurance to cover the full potential loss.
FedEx does not provide shipping insurance, but you can obtain it from a third-party insurer of your choice. This insurance can be purchased online or in person, and the cost will depend on the declared value of your package. The declared value represents the maximum liability of the shipping company, and it is your responsibility to prove any actual damages. Keep in mind that declaring a value does not guarantee reimbursement, and each claim is reviewed and investigated individually.
When purchasing insurance, you must state the value of the items being shipped. While upfront proof or receipts are usually not required at the time of purchase, they will be necessary if you need to make a claim. FedEx provides several methods for filing a claim, including online, email, or fax to the FedEx claims department. If you are claiming damage, keep all packing materials and the box as FedEx may request to inspect them. Additionally, be mindful of the deadline for filing claims, as FedEx Express requires claims for damaged or lost packages to be made within 60 days of shipment.
To ensure your package is adequately protected, it is essential to pack your items securely and correctly. FedEx provides resources to help you learn the basics of packing and offers tips for specialty items. By choosing the appropriate packaging and following packing guidelines, you can minimise the risk of damage during transit. Remember that improper packaging may result in FedEx not being held liable for any subsequent damage.
In conclusion, while the first $100 of insurance is complimentary, purchasing additional insurance can provide peace of mind and financial protection in the event of loss or damage to your shipment. By understanding the insurance options, packing your items carefully, and following the claims process, you can ensure that your shipments are adequately protected when using FedEx shipping services.
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You can file a claim online, by email, or by fax
FedEx does not supply shipping insurance of its own, but you can purchase insurance from a third-party insurer of your choice. This is recommended if you are shipping items of high value or items whose market value is difficult to determine.
If you have purchased insurance and need to file a claim, you can do so online, by email, or by fax. Filing a claim online allows you to receive updates on your claim via email. However, for international claims, you must use fax or mail. After submitting your claim, contact FedEx customer service to get a case number for future reference. If you are claiming for damage, keep the packing materials, as FedEx may ask to inspect them.
FedEx Express requires that claims for lost or damaged packages be made within 60 days of the shipment being sent. To be reimbursed, you must provide proof of loss or damage, as well as proof that FedEx is at fault.
The amount of insurance you purchase should reflect the total cost of replacing or repairing the items in your shipment. The first $100 of insurance is usually free, but you can purchase additional coverage if your package is worth more.
You can add more insurance to a package online or in person. Note that FedEx will not automatically replace an item if it is broken and can be repaired.
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FedEx shipping labels can be created online, on your phone, or at a FedEx location
FedEx shipping labels can be created in a variety of ways, depending on your needs and preferences. Here are some options:
Online
You can create and manage shipping labels online by visiting the FedEx website. This option offers convenience and ease, as you can do it from the comfort of your home or office. On the FedEx website, you will find various tools and resources to guide you through the process of creating shipping labels, including the ability to store address information and create multiple shipping labels at once if you have an account. The website also provides step-by-step instructions on how to classify freight and create labels for different types of shipments, such as specialised, valuable, or hazardous items.
On Your Phone
If you prefer to create shipping labels on your phone, you can download the FedEx Mobile app, which is available for iOS and Android devices. The app allows you to create shipping labels, track packages, and obtain QR codes that can be used to print labels at FedEx locations. The app also provides features like picture proof of delivery notifications and the ability to schedule pickups and pay invoices.
At a FedEx Location
If you'd rather create your shipping label in person, you can visit a nearby FedEx Office or a participating FedEx Ship Center location. FedEx has thousands of locations, making it convenient to find one near you. At these locations, you can get assistance with printing your shipping label. You can bring your own label in an email or QR code format, or you can use their services to create one. A small fee may apply for printing services. Additionally, some FedEx locations offer professional shipping and packing services if you need assistance with preparing your shipment.
Manual Label
In some cases, you may need to use a manual label, also known as an airbill provided by FedEx. This is typically for specific types of shipments, such as expedited or international shipments. You can request pre-printed peel-and-stick airbills from the FedEx Order Supplies page or by calling their customer service line.
It's important to note that creating and printing a shipping label is just one aspect of the shipping process. FedEx also offers resources and guidelines on packaging, restrictions on certain items, and insurance options to ensure your shipment is properly protected.
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Frequently asked questions
You can create a shipping label using the FedEx Mobile app or online tools. You can then print the label yourself, or have it printed at a FedEx location.
The declared value of a package is the maximum liability FedEx assumes in connection with the shipment of that package. This includes loss, damage, delay, or misdelivery. The declared value is not shipping insurance, and you may need to purchase insurance separately.
FedEx does not supply shipping insurance, but you can purchase insurance from a third-party insurer of your choice. To do so, you will need to declare the value of the shipped items. The first $100 of insurance is typically free, and you can purchase additional coverage if needed.
You can file a claim with the FedEx claims department online, by email, or by fax. You will need to provide proof of loss or damage, as well as proof that FedEx is at fault. FedEx Express requires that claims for damaged or lost packages be made within 60 days of shipment.
You can request an address change by contacting FedEx and providing the original shipping label. However, FedEx can only honor your request if the sender has not put any restrictions on changing addresses.
