
To check the status of updated General Liability (GL) insurance in DOB, licensees/registrants are required to submit license insurance updates through the DOB NOW: BIS Options portal. This can be accessed using the NYC.ID account associated with the license/registration. Once logged in, users can select the BIS Options icon and then choose +License Insurance Updates. After entering new insurance information and uploading the necessary documents, the updated GL insurance status should reflect in the DOB NOW portal and the Buildings Information System (BIS).
| Characteristics | Values |
|---|---|
| Who needs to register | All general contractors |
| Where to register | New York City Department of Buildings (DOB) Licensing Unit |
| When to register | Before the end of each calendar year |
| What happens if registration is not renewed | Status becomes inactive with the Licensing Unit and no permits will be issued for the company |
| How to renew registration | Submit updated insurance forms online |
| How to avoid delays in the renewal process | Ensure that there are no spelling or punctuation errors, and that the insurance form is up-to-date |
| What to include in the Liability Insurance Form | Unemployment Insurance Employer Registration Number of Insured |
| How to submit the form | Electronically, via the DOB NOW Portal |
| What to submit | Insurance Tracking Number, first and last name of the owner, Disability Insurance Certificate with business phone number and Federal Employer Identification Number (EIN) |
| How to obtain an Insurance Tracking Number | Provide the first and last name of the owner and submit the documents via the DOB NOW Portal |
| Additional requirements for construction or demolition projects | Project-Specific General Liability (PGL1) document |
| What happens if insurance or license is expired | Unable to submit PW2 |
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What You'll Learn

Logging into DOB NOW
DOB NOW is the Department's self-service online tool that enables owners, design professionals, licensees, and filing representatives to do all business with the Department online. It allows customers to submit applications, make payments, schedule appointments, check the status of an application or inspection, pull permits, and make renewals.
To obtain an Insurance Tracking Number, provide the first and last name of the owner and submit the documents via the DOB NOW Portal. Applicants that do not currently have an NYC.ID account will need one.
DOB NOW: Inspections provides online scheduling for all inspections, making it easier to schedule inspection appointments, offer more precise inspection scheduling, and improve inspection tracking and notifications. It also improves service by standardizing inspectors' electronic checklists and allowing industry members to certify certain objections electronically, eliminating the cost of re-inspections.
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Submitting insurance updates
Online Updates
Some insurance providers offer the option to update your policy online. This can often be done by logging into your account and navigating to the relevant section to make changes. For example, on the website Healthcare.gov, users can log in to their accounts, choose the application they want to update, and click "Report a Life Change" to make the necessary amendments.
Email and Phone
It is also possible to update your insurance policy by contacting the provider via email or phone. This may be a more suitable option if you have received a letter or email requesting that you verify or update your insurance information. MyInsuranceInfo, for instance, offers a secure online process to help users provide proof of insurance for their loans. This process involves working with your financial institution to verify your insurance coverage.
In-Person
In some cases, you may need to submit insurance updates in person, particularly if you are removing a vehicle from your policy. For instance, if you cancel your Florida insurance, you must surrender your Florida tag and registration at a driver's license and motor vehicle service center or tax collector office.
It is important to note that the process for submitting insurance updates may vary depending on your location and the specific insurance provider. Always refer to the official website or contact the relevant department for detailed instructions on how to submit updates for your specific insurance policy.
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Uploading certificates
Understanding Certificates of Insurance (COI):
COIs, also known as insurance certificates, are concise, universally accepted documents that summarise your insurance coverage. They are provided by your insurer and act as proof that you carry commercial insurance. These certificates are often required by clients, landlords, or other third parties to demonstrate that you have adequate insurance in place. COIs are typically one-page documents that outline fundamental details, including types of coverage, the issuing insurance company, your policy number, effective dates, coverage limits, and deductibles.
Obtaining Your GL Certificate:
To obtain your GL COI, also known as a Certificate of Liability Insurance, you can schedule an appointment with your insurance broker or agent. Alternatively, some insurance providers offer online portals where you can conveniently access your GL certificate. Remember that these certificates are provided free of charge and are typically issued when your coverage begins.
Uploading Your GL Certificate:
- Log into the DOB NOW Portal: Using your NYC.ID account, log in to the DOB NOW Portal at nyc.gov/dobnow. This portal is specifically designed for submitting license applications and managing insurance information.
- Navigate to BIS Options: Once logged in, find and select the BIS Options icon. This will direct you to the relevant dashboard for managing insurance updates.
- Initiate License Insurance Updates: From the BIS Options dashboard, select '+License Insurance Updates'. This will allow you to enter new insurance information and make necessary updates.
- Edit Insurance Details: In the Insurance Information section, click the 'Edit' button corresponding to the insurance type you need to update. Here, you can input the latest information regarding your GL insurance.
- Save Your Changes: After making the necessary edits, click 'Save' at the top of the screen. This will activate the 'Documents' and 'Statements & Signature' tabs.
- Upload Required Documents: On the 'Documents' tab, select '+Add Document' to upload the required insurance certificates. Ensure that each insurance type is scanned separately in PDF format. You must upload a document for each insurance type, even if no changes were made to that specific insurance.
- Attest and Submit: After uploading all the required documents, attest by selecting the checkbox next to the Applicant's Statement on the 'Statements & Signature' tab. Finally, submit your updated insurance information.
Additional Considerations:
- Formatting and Consistency: Ensure that all company information, including company names and addresses, is spelled out accurately and consistently across all forms. Street names should not be abbreviated unless they are abbreviated on all forms.
- Current Certificates: Always provide the most recent version of your insurance certificates. Outdated certificates may lead to delays or rejections.
- Specific Insurance Types: Remember that Workers' Compensation and Disability insurance should not be included on the General Liability ACORD 25 form. These insurance types require separate documentation.
By following these steps and considerations, you can effectively upload your GL insurance certificate, ensuring compliance with regulatory requirements and providing assurance to your clients and partners.
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Insurance requirements
General liability insurance, also known as business liability insurance, is not required by law in most places. However, it is the most common type of business insurance as it protects from a range of third-party claims and lawsuits. It covers bodily injury, property damage, and more. For example, if a client slips and falls in your office, general liability insurance can cover their medical expenses and your legal fees.
Some states include general liability insurance in their licensing requirements for certain professions, such as construction contractors or developers. Additionally, certain employers or clients might require you to carry a certain level of general liability insurance before you can work for them. For example, a company that hires a general contractor, engineer, or landscaper might require them to have this insurance.
To obtain general liability insurance, you will need to provide information such as your revenue, number of employees, and claims history. You can also modify your policy by adding endorsements for specific risks, such as product liability insurance or liquor liability insurance.
In New York City, all general contractors are required to be registered with the Department of Buildings (DOB) Licensing Unit. To update your insurance information with the DOB, you must submit your insurance certificates electronically through the DOB NOW: BIS Options portal. You will need to provide the first and last name of the owner and submit the required documents, including separate PDFs for each insurance type. Once submitted, the new insurance information will be available in the DOB NOW and Buildings Information System (BIS) platforms.
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Insurance renewal process
The insurance renewal process can be time-consuming and tedious, but it is critical to protecting your business. Here is a detailed guide on how to navigate the insurance renewal process, specifically for updated GL insurance in DOB.
Understanding the Process:
Firstly, it is important to be aware of the renewal date and start the process 60-90 days in advance. This lead time allows for gathering the necessary financial information that insurance carriers require to determine any policy adjustments. The renewal date is typically at the end of each calendar year, after which your status becomes inactive until updated insurance forms are submitted.
Paperwork and Submission:
The submission process involves a lot of paperwork, which can now be done electronically. Each insurance type must be scanned separately as a PDF document. Ensure that all company information is spelled out and formatted correctly according to the DOB system, with no spelling or punctuation errors. For GL insurance, specifically, the following documents may be required:
- Acord 25 (Certificate of Liability Insurance)
- U26.3 (Certificate of Worker's Compensation Insurance)
- C105.2 (Certificate of Worker's Compensation Insurance)
- GSI 105.2 (Certificate of Participation in Worker's Compensation)
To submit the updated insurance forms for DOB, you will need to log in to the DOB NOW Portal using your NYC.ID account. From the dashboard, select 'License Insurance Updates', and enter the new insurance information. Upload the required documents, and don't forget to attest by selecting the checkbox next to the Applicant's Statement.
Working with Brokers and Carriers:
A good broker can make the process easier by offering technology-based risk management tools to help with paperwork. They should provide you with renewal quotes and benchmarking data to help you make informed decisions. However, keep in mind that the renewal process involves collaboration between you, the broker, and the insurer. Be prepared to provide any business updates or complete renewal applications as requested.
Assessing Coverage and Costs:
During the renewal process, it is essential to assess if your current insurance coverage is adequate and make any necessary adjustments. This includes adjusting workers' comp coverage levels when employees join or leave and revisiting product liability coverage if your business updates its product lines. Additionally, consider any possible rate increases due to insurance market changes or changes to your business. While cost is important, focus on getting the best coverage for the best price rather than settling for the lowest cost.
In summary, the insurance renewal process for updated GL insurance in DOB involves advance preparation, meticulous paperwork, collaboration with brokers and carriers, and careful assessment of coverage and costs. By following these steps, you can ensure that your business remains protected.
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Frequently asked questions
You can check the status of your updated GL insurance by logging in to the insurer's website with your username, date of birth, and password.
You can check the status of your updated GL insurance by sending an SMS to the insurer's dedicated number. Include your policy number and any relevant keywords, such as "POLSTATUS<>" in your message.
You can dial the insurer's toll-free customer care number and provide your policy number or the policyholder's name and contact number to inquire about the policy status.
To update your GL insurance status in DOB NOW, log in using your NYC.ID account and select the BIS Options icon. From the BIS Options dashboard, choose "+License Insurance Updates." Enter your new insurance information and select "Save." Upload any required documents and attest by selecting the checkbox next to the Applicant's Statement.







































