Paul Sanchez
Tesla Insurance offers competitively priced insurance products based on how and how much you drive. You can use the Tesla app to get a quote, purchase a policy, manage your policy, and submit a claim. You can also use the app to change your address, edit your coverages, add or remove a vehicle or driver, and change your payment option. To get a quote, you will need a valid VIN and a current driver's license. Once you've purchased a policy, your insurance card and all your policy documents will be available in the Tesla app.
| Characteristics | Values |
|---|---|
| How to get a quote | Use the Tesla app |
| How to get a quote while waiting for a new Tesla vehicle | Purchase a policy in the Tesla app before taking delivery, once you have an assigned VIN and delivery date |
| Requirements for getting a quote | A valid VIN and current driver's license |
| How to purchase a policy | Through the Tesla app or by contacting Tesla |
| How to manage a policy | Through the Tesla app |
| How to add or remove a driver from a policy | Through the Tesla app |
| How to add or remove a vehicle from a policy | Through the Tesla app |
| How to update lienholder information on a policy | Through the Tesla app |
| Accepted payment methods | All major debit and credit cards; alternative payment options are available for California residents |
| When fees are added | Usually to the first payment; fees are non-refundable in the event of cancellation |
| Availability | Only available in countries where Tesla Insurance is offered |
| How to access policy documents | Through the Tesla app |
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What You'll Learn
Getting a quote
Firstly, you will need a valid Tesla VIN and a current driver's license to get an insurance quote. You will also need a delivery date for your Tesla vehicle. If you are purchasing a new Tesla vehicle, you can get a quote while waiting for your delivery. In the pre-delivery tasks, you will be prompted to provide proof of insurance and have the option to get a quote from Tesla Insurance. Simply tap "Get Tesla Insurance" in the pre-delivery task.
You can also get a quote for a vehicle you already own, either a Tesla or a non-Tesla vehicle. To do this, open the Tesla app and tap the menu in the top-right corner.
Tesla Insurance bases its insurance products on how and how much you drive. It uses existing technology in its vehicles to track your real-time driving behaviour, with no additional hardware required. This includes monitoring what vehicle you drive, where you live, how much you drive, what coverage you select, and the vehicle's monthly Safety Score. This data is used to determine your policy premium.
It is important to note that Tesla Insurance is not available in all countries. If your Tesla Account was originally created in a different country, you may need to update your Tesla Account country to your current country where Tesla Insurance is offered.
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Purchasing a policy
To purchase a Tesla insurance policy, you must first have an assigned Tesla VIN. You can then use the Tesla app or contact Tesla directly to get a quote and purchase insurance. The Tesla app allows you to download and access your insurance card and policy documents.
Tesla Insurance offers competitively priced insurance products and tools that can help you drive safer. The premium is based on your driving behaviour, which is tracked using existing technology in Tesla vehicles. No additional hardware is required, and Tesla does not share your data or monitor your location.
You can also purchase a Tesla Insurance policy while waiting for a new Tesla vehicle or for a vehicle you already own. Note that you do not need to purchase Tesla Insurance if you have insurance from another carrier to cover your Tesla vehicle. However, you must have insurance coverage before taking delivery of your Tesla.
Depending on the state, fees may be added to the first payment, and these are non-refundable in the event of cancellation. Tesla Insurance accepts all major debit and credit cards as payment.
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Managing your policy
Managing your Tesla Insurance policy can be done through the Tesla app. This is where you can access your insurance card and all your policy documents, which are typically available immediately after purchase. You can also use the app to download these documents.
Through the app, you can manage your policy and payments, as well as make changes to your policy. This includes adding or removing a driver, and adding or removing a vehicle. You can also change your address, edit your coverages, and change your payment option.
To add or remove a driver, open the Tesla app and tap the menu in the top-right corner. In the 'Drivers' section, tap 'Add Driver' to add, or tap 'Edit' and then the driver's name to remove them.
To add or remove a vehicle, open the Tesla app and tap the menu in the top-right corner. In the 'Vehicles' section, tap 'Add Vehicle' to add, or tap 'Edit' and then the vehicle's name to remove it.
You can also use the app to submit claims and schedule repairs or request Roadside Assistance.
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Submitting a claim
To submit a claim to Tesla Insurance, you can use the Tesla mobile app, available for both iOS and Android devices, or call 1-844-348-3752. Tesla recommends submitting claims through the app for efficiency. However, if you don't have a Tesla Insurance policy, you can file a vehicle-to-vehicle accident claim with Tesla Insurance by calling the same number.
When reporting the accident, be prepared to provide the following details:
- Your unique Tesla Insurance policy number.
- Date, time, and location of the accident.
- A detailed description of the incident.
- Contact information and insurance details from all parties involved, as well as any witnesses.
- Police report number, if the police were involved.
If there are any injuries, call 911 immediately. It is recommended to report the accident as soon as possible, ideally within 24 hours. Prompt reporting can accelerate the claims process and ensure timely assistance.
Once you have gathered all the relevant information, submit your claim through the Tesla app or by calling the claims department. If you have rental coverage as part of your policy, email Tesla at [email protected], including your Tesla Insurance claim number in the subject line.
After submitting your claim, you will be assigned an adjuster who will provide instructions for submitting any required documentation. You can check the status of your claim by contacting your assigned adjuster or the Claims team at 1-844-34-TESLA and providing your claim number.
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Adding/removing a driver or vehicle
Adding or removing a driver or vehicle to your Tesla Insurance policy can be done through the Tesla app.
Adding a Driver
To add a driver to your policy, open the Tesla app and tap the menu in the top-right corner. In the 'Drivers' section, tap 'Add Driver'. You can add up to five drivers per vehicle. New drivers will need to download the Tesla app and create a Tesla Account before you can add their profile to your vehicle. Once you've selected the vehicle, follow the prompts to send an invitation to the driver. If you are unable to add a driver, check that you both have the latest version of the Tesla app.
Removing a Driver
To remove a driver from your policy, open the Tesla app and tap the menu in the top-right corner. In the 'Drivers' section, tap 'Edit' next to the current driver's name, then tap 'Remove Driver'. If you are not the owner of the vehicle, you can remove your own driver access by selecting the vehicle and tapping 'Remove Access' at the bottom of the screen.
Adding a Vehicle
If you purchased your vehicle from a third party, you must add the vehicle in the Tesla app to claim ownership. Open the Tesla app and tap the menu in the top-right corner. In the 'Vehicles' section, tap 'Add Vehicle'.
Removing a Vehicle
To remove a vehicle from your policy, open the Tesla app and tap the menu in the top-right corner. In the 'Vehicles' section, tap 'Edit' next to the vehicle's name, then tap 'Remove Vehicle'. If you are transferring vehicle ownership to a new owner, you will receive an email confirmation once the process is complete. This may take 3-5 business days.
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Frequently asked questions
You can get a quote for Tesla Insurance by using the Tesla app or by visiting their website. You will need a valid VIN and a current driver's license.
You can purchase a Tesla Insurance policy in the Tesla app before taking delivery of your vehicle. You will need an assigned VIN and a delivery date.
Yes, you can manage your Tesla Insurance policy, make policy changes, submit claims, and download policy documents in the Tesla app.
Tesla Insurance calculates your premium based on your real-time driving behavior, the vehicle you drive, where you live, how much you drive, and the vehicle's monthly Safety Score.
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