Contacting Aig Life Insurance: A Step-By-Step Guide

AIG is a leading global insurance organization that provides a wide range of property casualty insurance and other financial services. AIG offers various ways to get in touch with their team, including online portals, phone calls, and emails. For bill pay, account support, claims, corporate information, or general questions, individuals can call AIG toll-free at +1(800) CALL-AIG (800-225-5244). Additionally, AIG provides specific contact options for different needs, such as the myAIG Client Portal for multinational clients and the AIG Direct Insurance Services for life insurance inquiries. AIG's direct-to-consumer approach to life insurance offers a simple and convenient way to choose a policy with the assistance of licensed agents.

Contacting AIG for bill payments

AIG offers a variety of ways to contact them regarding bill payments.

Online

You can log in to your account to pay bills, manage policies, view documents, and access company news and materials. This is available to policyholders in the US.

Phone

You can call AIG's toll-free number for bill payments, account support, claims, corporate information, and general queries:

+1(800) CALL-AIG (800-225-5244)

Email

You can also email AIG for new losses at the following addresses:

• [email protected]
• [email protected]

Managing policies and claims

Managing your AIG life insurance policy and claims can be done in several ways. Firstly, you can log in to your account online to pay bills, manage policies, view documents, access company news and materials, and more. This is a convenient option for policyholders in the US to make payments and manage their policies remotely.

Additionally, AIG offers various portals and platforms to assist with policy and claim management, such as the myAIG Client Portal for Multinational and the myAIG Portal for North America. These portals enable users to track the status of controlled master programs, view and download policy details and documents, access invoices, generate loss runs, and more. These portals provide a comprehensive suite of tools to manage your policies and claims efficiently.

For those seeking to manage their life insurance policies specifically, AIG Direct offers a simple and convenient solution. You can log in to your account and make payments, manage policies, view documents, and perform other tasks. Additionally, AIG Direct provides licensed agents to guide you through the process of selecting a policy, ensuring it is personalized, cost-effective, and reliable.

If you prefer speaking to a customer service representative, you can contact AIG's toll-free number at 1-800-CALL-AIG (1-800-225-5244). This option allows you to receive assistance with bill pay, account support, claims, corporate information, and any other general queries you may have regarding your life insurance policy and claims.

AIG's online client portals

AIG offers a range of online client portals to help you manage your insurance policies, pay bills, access documents, and more. Here's an overview of the different portals available:

MyAIG Client Portal for Multinational

This portal is designed for multinational clients and offers various features to help manage their insurance policies. With this portal, you can track the status of controlled master programs, view and download policy details and documents, access and pay invoices, and more. It's a comprehensive tool for multinational businesses to manage their AIG insurance policies.

MyAIG Portal for North America

The myAIG Portal for North America is tailored for clients in the North American region. With this portal, users can generate loss runs, download policy documents, access various applications and tools, and report claims. It's a convenient way for North American clients to manage their insurance policies and access relevant tools and resources.

IntelliRisk Advanced

IntelliRisk Advanced is a global portal that allows clients and brokers to manage their insurance claims and risks from over 100 countries. With this portal, users can file claims, access claims data, and manage risks efficiently. It's a powerful tool for businesses and individuals with international operations to stay on top of their insurance needs.

Workers' Compensation (AIG Go WC)

The Workers' Compensation portal is designed to support businesses and employees with workers' compensation claims. It provides access to FAQs, payments, prescription data, doctor information, and more. This portal ensures that employers and employees can easily navigate the workers' compensation process and access the information they need.

Dental, Group Life, and AD&D Claims

This portal is designed for employers and employees to manage their dental, group life, and AD&D insurance claims. It allows users to access claim forms, claim reports, and stay updated on claim status. This portal streamlines the process of managing and submitting insurance claims related to these specific areas.

Private Client Group

The Private Client Group portal is for policyholders in the U.S. It enables them to make online payments, manage their policies, and access relevant documents and information. This portal simplifies the process of maintaining insurance policies for private clients in the United States.

Each of these portals offers a secure and convenient way for AIG clients to manage their insurance policies, claims, and payments. They provide self-service options and easy access to important information, enhancing the overall client experience.

Contacting AIG by phone

AIG offers a range of ways to get in touch with their team over the phone. For bill pay, account support, claims, corporate information, or any general questions, you can call AIG toll-free on +1(800) CALL-AIG (800-225-5244). This line is open 24/7.

If you are a U.S.-based client travelling abroad, you can call the Premier Client Solutions team on 888-760-9195. This number can also be used to file a claim online or check the status of an existing claim.

For Group Benefits (Group Life and AD&D), you can call 800-289-2266 or 855-864-0530. You can also email new losses to [email protected].

For Personal Accident & Health, the First Notice of Loss number is 800-551-0824 or 866-893-5984. You can also email new losses to [email protected].

For specific needs, AIG offers additional contact options. These include:

• Private Client Select
• Businesses (Brokers/Agents, Risk Managers)
• North America Business Lines
• Glatfelter Insurance Group
• AIG Private Client Group

AIG's postal addresses

AIG has several postal addresses depending on the nature of your query.

For general correspondence, you can write to Corebridge Retirement Services at the following addresses:

Corebridge Retirement Services

P.O. BOX 15648

Amarillo, TX 79105-5648

Corebridge Retirement Services

1050 N. Western St.

Amarillo, TX 79106-7011

For queries relating to retirement planning or a recent change of job, use the following address:

The Variable Annuity Life Insurance Company

205 E. 10th Avenue

Amarillo, TX 79101

For AIG Group Benefits, the postal address is:

AIG Group Benefits

P.O. Box 14294

Lexington, KY 40512

For AIG Attn: Accident & Health, the postal address is:

AIG Attn: Accident & Health

P.O. Box 25987

Shawnee Mission, KS 66225

Frequently asked questions