Contacting First Command: Steps To Get Your Life Insurance Payout

First Command Financial Services Inc. is a financial services company that offers insurance and investment solutions to military personnel and veterans. The company was founded in 1958 by a retired military officer and currently has over 500 financial advisors operating from 175+ offices across the United States and abroad. First Command provides a range of insurance products, including life insurance, disability income insurance, and long-term care insurance. Their life insurance offerings include both temporary (term) and permanent (whole life) policies.

If you are a beneficiary of a First Command life insurance policy and need to initiate a claim, you can contact the company through their website or by phone. Their customer service professionals can be reached at 1-888-763-7601 (24-hour phone banking) or 1-888-763-7600 (personal banking). Additionally, you can find the phone number for the office nearest you by visiting the Find an Advisor page on their website. Making sure your loved ones are protected and provided for is essential, and understanding the process of claiming life insurance benefits is a crucial aspect of this protection.

First Command customer service contact information

First Command's customer service professionals can be reached via the following contact options:

• 24-Hour Phone Banking: 1-888-763-7601
• Personal Banking: 1-888-763-7600
• Email: [email protected]

For more information, visit the First Command Contact page.

Representatives are available by phone or online at the following times:

• Monday to Friday: 7 a.m. to midnight (CST)
• Saturday: 9 a.m. to 3 p.m. (CST)

To find the hours of operation for your local office, visit the First Command Find an Advisor page.

First Command's hours of operation

The lobby hours of the First Command branch located at 1 FirstComm Plaza in Fort Worth, Texas, are Monday to Friday, 9 a.m. to 3 p.m. Central Time.

To find the hours of operation for your local office, you can visit First Command's website and navigate to the Find an Advisor page.

First Command's location

First Command has over 175 locations across the United States and overseas, with their Home Office located in Fort Worth, Texas. Their address is 1 Firstcomm Plaza Fort Worth, TX 76109.

Most of their offices are near major military installations, as their services are tailored towards helping U.S. service members and their families. They have Financial Advisors operating from these offices, who act as personal financial coaches to their clients.

You can find the nearest First Command office by visiting their website and using the 'Find an Advisor' page. This page will also provide the phone number of the office nearest to you.

How to change information on a First Command account

To change information on your First Command account, you can either speak to someone about it or log in to your online account.

Speaking to Someone

First Command has a Contact page on its website, which you can visit to speak to someone about logging in to your account, the status of your account, or details on products.

Updating Your Information Online

You can also log in to your online account, change or retrieve your password, or register as a new user by visiting the Online Banking page.

Once you're logged in, you can update your contact information by clicking on "Tools & Services," then "Update Profile Information." Next, click on "Change Address and Phone Number" on the left side of the screen. Choose whether you want this information to be provided to First Command Financial Planning and your insurance/investment companies managed through First Command Financial Planning. Click "Next." Edit the required fields with your new information and finish by clicking "Update."

Alternatively, you can send a secure message through the "Messages" link at the top right corner of the page.

If you're using the First Command mobile app, tap on the menu icon in the top right corner. Choose "Tools & Services," then "Tools," and choose "Update Profile Information." Choose the "Change Address and Phone Number" option and then follow the instructions. You can also send a secure message by clicking "New Messages" and "Compose New." Then input the information that needs to change.

How to become a First Command Financial Advisor

First Command Financial Services Inc. is a company that provides financial advice to U.S. service members and their families. The company was founded in 1958 by a retired military officer and currently has over 500 financial advisors operating from 175+ offices across the country and abroad.

First Command is actively recruiting transitioning military professionals, veterans, military spouses, and experienced professionals to join its team of financial advisors. The company offers a comprehensive training program that helps individuals without a financial background become well-rounded financial advisors.

• Meet with a local First Command field leader: If you are still in active duty, you can meet with a local First Command field leader 3-6 months prior to your military transition. This is an opportunity to learn more about the role and the company.
• Sign a letter of commitment: During this initial meeting, you will be asked to sign a letter of commitment, indicating your intention to join First Command as a financial advisor.
• Receive study materials: First Command will provide you with securities and life insurance study materials to help you prepare for the required licensing exams.
• Develop a self-study and testing plan: Work with the local First Command field leader to create a timeline and plan for self-study and taking the required exams.
• Attend coaching sessions: Attend coaching sessions with the local First Command field leader to gain a better understanding of the role and the company.
• Earn the required licenses: To become a licensed First Command Financial Advisor, you need to pass the Securities Industry Essentials (SIE), Series 6, Series 63, Series 65, and State Life & Health insurance exams. First Command provides study materials and support to help you through this process.
• Join the Fast Start Program: Once you have passed the required exams, you will join the Fast Start Program, which will kick off your career as a financial advisor. During the first three months of the program, you will be paid hourly, with potential monthly earnings of $2,500. The final six months of the program offers a monthly salary of $4,000 plus incentives.
• Graduate to Independent Contractor status: After completing the Fast Start Program, you will become an Independent Contractor and will be compensated through commissions and bonuses based on your production. You will also be eligible for deferred compensation and bonus plans.
• Build your client base: As a First Command Financial Advisor, you will be expected to prospect and build your own client base. The company does not advocate cold calling or door-to-door selling. Instead, advisors are encouraged to network, engage in local marketing efforts, and participate in base recognition and sponsorship events.
• Define your career path: First Command offers flexibility and the opportunity to define your own career path. As you gain experience, you can grow your business, increase your earnings, and even advance to field leadership positions.

By following these steps, individuals with a military background and a dedication to serving others can become First Command Financial Advisors and help military families achieve their financial goals.

Frequently asked questions