
An e-Insurance account is an electronic account that allows policyholders to access their insurance policies online. It is a digital platform introduced by the Insurance Regulatory and Development Authority (IRDA) of India, which provides users with a secure and convenient way to manage their insurance. By opening an e-Insurance account, individuals can access all their insurance policies, including health insurance, in one place, making it easier to keep track of renewal dates and policy details. The process of opening an e-Insurance account involves connecting with an approved Insurance Repository (IR) and submitting the required documents, such as identity and address proof. Once the account is opened, users can access their insurance portfolio with just a few clicks, make changes to their policy details, and facilitate premium payments online.
| Characteristics | Values |
|---|---|
| What is an e-Insurance Account? | A digital platform that allows policyholders to access their insurance portfolio in a few clicks. |
| Who can open an account? | Any individual, with or without an existing insurance policy. |
| What documents are required? | Photo ID, recent passport-size photograph, address proof, and identification proof. |
| How to open an account? | Step 1: Download the account opening form of your preferred Insurance Repository. Step 2: Fill the form and attach self-attested copies of all required documents. Step 3: Submit the form and documents to your preferred Insurance Repository. |
| Time to open an account | The account will be opened within 7 days from the date of submission of the completed application. |
| Benefits of an e-Insurance Account | Access insurance policies online anytime, no need to submit KYC documents for every new policy, protection from loss or theft, and convenience in viewing policy details. |
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What You'll Learn

Choose an Insurance Repository
An Insurance Repository is a company formed and registered under the Companies Act, 1956, and which has been granted a Certificate of Registration by the Insurance Regulatory and Development Authority (IRDA) for maintaining data of insurance policies in electronic form on behalf of the insurers. The Insurance Repositories provide the ease of holding insurance policies issued in electronic form. The objective of creating an Insurance Repository is to provide policyholders with a facility to keep insurance policies in electronic form and to undertake changes, modifications, and revisions with speed and accuracy.
To open an e-Insurance account, you need to connect with an Insurance Repository (IR). An IR is approved by the Insurance Regulator to manage insurance policy data electronically on behalf of health insurance companies and policyholders.
- Download the e-insurance account opening form of your preferred Insurance Repository.
- Fill the form and attach a self-attested copy of all KYC documents, including identity proof, address proof, etc.
- Submit the form along with self-attested documents to your preferred insurance repository. Your e-insurance account will be ready for use within 7 days of submitting the required documents.
There are four insurance repositories offering a series of benefits to policy members. Insurance repositories provide their services free of cost. Therefore, you need not pay anything to open an account with them.
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Fill out the e-insurance account opening form
To fill out the e-insurance account opening form, follow these steps:
- First, download the e-insurance account opening form of your preferred Insurance Repository. The Insurance Regulatory and Development Authority of India (IRDAI) has granted certificates of registration to four entities to act as Insurance Repositories: ICICI Prulife, Tata AIA, and two others. You can visit the website of your chosen Insurance Repository to find and download the form.
- Once you have downloaded the form, fill it out with the required information. This typically includes personal details such as your name, date of birth, address, and contact information. You will also need to provide information about your insurance policy or policies, including the type of insurance, policy number(s), and dates of coverage.
- In addition to filling out the form, you will need to attach a self-attested copy of all Know Your Customer (KYC) documents. These typically include identity proof and address proof. Accepted forms of identity proof may include a PAN card, Voter Identity Card, or Aadhaar Card.
- After completing the form and gathering the required documents, submit them to your chosen Insurance Repository. You can submit the form and documents online or in person, depending on the options provided by the Insurance Repository.
- Once your application is submitted, your e-insurance account will typically be opened within 7 days. You will receive a unique login ID and password to access your account.
By following these steps and providing the necessary information, you can successfully fill out the e-insurance account opening form and create your electronic insurance account.
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Attach and submit required documents
To create an e-insurance account, you will need to submit several documents to your chosen Insurance Repository. An Insurance Repository is a company that stores your insurance policies in electronic form, allowing you to access them easily.
The documents required include:
- A completed e-insurance account opening form. You can download this from your chosen Insurance Repository.
- A self-attested copy of your Photo ID.
- A self-attested recent passport-sized photograph.
- Self-attested copies of address proof and identification proof. This could be a PAN Card, Voter Identity Card, or Aadhaar Card.
Once you have gathered these documents, you can submit them to your chosen Insurance Repository. You can do this by post or in person at their office. Your account will be opened within 7 days of submitting the application, and you will receive a welcome kit with details on how to operate your account.
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Receive login details
To receive your login details, you must first submit your application form and all the required documents to your chosen Insurance Repository. You will need to provide a photo ID, a recent passport-sized photograph, proof of address, and identification proof. You can submit these documents in person at the office of the Insurance Repository, or send them electronically.
Once your application has been processed, you will be sent your login details. This usually happens within 7 days of submitting your application. Your login details will include a unique login ID and password. You will use these to access your e-insurance account, where you can view and manage your insurance policies.
It is important to keep your login details secure and not share them with anyone. If you forget your password, you can reset it by following the instructions provided by your Insurance Repository. They may send you a password reset link or ask security questions to verify your identity before allowing you to create a new password.
Some Insurance Repositories may offer additional security features, such as two-factor authentication, to further protect your account. Make sure to review their security measures and enable any extra protection they offer.
Once you have received your login details and accessed your account, you can explore the platform and familiarise yourself with its features. You will be able to view your insurance policies, coverage, premium dates, and terms all in one place.
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Access your e-insurance account
An e-Insurance account (eIA) is a digital platform that allows policyholders to access their insurance policies online. It is a convenient way to view and manage your insurance policies, including health insurance, in one place. With an eIA, you can access your policy details, such as coverage, premium dates, and terms, with just a few clicks.
To access your e-insurance account, you will need your unique login ID and password provided to you when you opened your account. If you have forgotten your login details, you can refer to the welcome kit sent to you when your account was opened, or contact your Insurance Repository for assistance.
Your Insurance Repository is the company that maintains the data of your insurance policies in electronic form. There are four entities authorized to act as Insurance Repositories by the Insurance Regulatory and Development Authority (IRDA):
- Insurance Repository Company of India Limited (IRCI)
- CAMS Repository Services Limited (CRSL)
- Karvy Insurance Repository Limited (KIRL)
- CDSL Insurance Repository Limited (CDSLIR)
You can contact your chosen Insurance Repository to retrieve your login details or for any other queries relating to your e-insurance account.
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Frequently asked questions
An e-Insurance account, often known as eIA or Electronic Insurance Account, is a digital platform that allows policyholders to access their insurance policies online.
An e-Insurance account allows you to access your insurance policies in one place, anytime and anywhere. It also eliminates the need to submit your KYC documents every time you buy a new insurance policy.
To open an e-Insurance account, you need to connect with an Insurance Repository (IR) that is approved by the Insurance Regulator. You can download the e-insurance account opening form of your preferred Insurance Repository, fill out the form, attach the necessary documents, and submit them to your preferred Insurance Repository.
To create an e-Insurance account, you will typically need to provide a photo ID, a recent passport-size photograph, address proof, and identification proof.



































