Funding Life Insurance: Icici Bank Account Options

ICICI Bank offers a range of life insurance plans, including term insurance, pension plans, ULIPs, and child plans. You can fund your life insurance policy from your ICICI bank account by linking your life insurance policy with ICICI net banking. Here are the steps to link your policy:

1. Log in to www.icicibank.com with your net banking account.

2. Visit the life insurance section.

3. Submit your active ICICI Prudential life policy number(s).

4. All active policies will be linked after successful verification of customer details.

Once your policy is linked, you can access features such as fund value, life cover, premium details, renewal premium payment, and policy revival.

How to link your ICICI bank account to your life insurance policy

To link your ICICI bank account to your life insurance policy, follow these steps:

• Log in to www.icicibank.com with your existing net banking user ID.
• Visit the life insurance section.
• Submit your active ICICI Prudential life policy number(s).
• All active policies will be linked after the successful verification of customer details.

Once your policy is linked, you will be able to view the following details:

• Fund value
• Life cover
• Premium details

You will also be able to use the following features:

• Renewal premium payment
• Policy revival (even with Provider Dispute Resolution (PDR) submission)

How to pay your ICICI life insurance premium online

ICICI Bank account holders can pay their life insurance premiums through Infinity. They can also link their ICICI Prudential policies to their ICICI Bank Netbanking User ID. This allows them to manage their policies through their Net Banking account and make premium payments.

ICICI Prudential policyholders can also make renewal premium payments through net banking by registering on www.billdesk.com. Additionally, they can pay their premiums through their bank's internet banking or mobile banking app.

• NEFT/RTGS transfer: Log in to your net banking account and pay via NEFT/RTGS.
• Unified Payments Interface (UPI): Select UPI as the payment option, enter your VPA address, and approve the payment on your UPI app.
• Debit card: Pay your premium online through your debit card. ICICI Prudential accepts payments through Visa, MasterCard, and Rupay.
• Paytm: Log in to the Paytm app, select Insurance, then select ICICI Prudential Insurance, enter policy details, and make the payment.
• E-wallet: Log in to your e-wallet, select Insurance, then select ICICI Prudential Life Insurance, enter policy details, and pay the premium.
• Google Pay: Log in to the app, select Insurance, then select ICICI Prudential Insurance, enter policy details, and make the payment.
• Amazon Pay: Log in to the app, select Insurance, then select ICICI Prudential Insurance, enter policy details, and make the payment.
• Phone Pe: Log in to the app, select Insurance, then select ICICI Prudential Insurance, enter policy details, and make the payment.

How to view/download your ICICI life insurance policy details

To view or download your ICICI life insurance policy details, you can either use the official website, the official mobile application, or send an SMS to their helpline service.

Using the ICICI Website:

• Visit the ICICI website homepage and click on the 'Login' button.
• From the drop-down menu, select 'Customer' and you will be redirected to the customer login page.
• Enter your mobile number/email ID and password to sign in.
• Once logged in, you can view all the information related to your policy, such as status, total sum assured, etc.

Using the ICICI Mobile Application:

• Download the ICICI Prudential Life Mobile App from the Play/App Store.
• Open the app and log in with your email ID/mobile number and password (the same one used for the online ICICI customer portal).
• After logging in, you can navigate through the app to track claims, generate e-statements, pay premiums, etc.

Using SMS:

• Send an SMS to 56767 with the message: REG [space] [8-digit policy number] [space] [date of birth].
• To get updates on your policy, send an SMS to 56767 with the message: PST [space] [policy number].

How to download your ICICI life insurance premium receipt

To download your ICICI life insurance premium receipt, follow these steps:

• Visit the official website of ICICI Prudential Life Insurance.
• Click on the "Customer Services" option from the main menu.
• Click on "Tax/Premium Paid Certificate".
• Enter the details such as your policy number, mobile number, and email ID.
• Fill in the captcha and click "Proceed".
• Choose the month/year for which you want to download the premium receipt and click "Download".

The premium receipt will include the following information:

• Policyholder's name
• Policy number
• Premium amount
• Premium date
• Premium mode (e.g. credit card, debit card, net banking)

How to contact ICICI life insurance customer service

There are several ways to contact ICICI life insurance customer service.

Helpline Numbers

For customers within India, the helpline number is 1860 266 7766. This line is open from 10:00 AM to 7:00 PM, Monday to Saturday, except on national holidays.

For NRI customers, the helpline number is +91 22 6193 0777. This line is open 24x7, except on national holidays. If you are an NRI customer calling from within India, you can also reach the customer service department on the national helpline number, without the need to add the country code.

Email

For new customers with an online policy application status enquiry, the email address is [email protected].

For new customers with an enquiry about an ICICI Pru life insurance policy purchased from other sources, existing customers with product-related queries, or NRI customers with policy/product-related queries, the email address is [email protected].

For customers with a Group or Annuity plan, the email address for Group Annuity queries is [email protected], and for feedback or general queries is [email protected].

SMS

New customers can avail of instant assistance by sending a message in a pre-set format to 56767. This service can be used to request the policy fund value, opt for the ECS facility, get product information, opt for Ibank direct debit, request ECS re-debit towards bounced payment, address a claims query, register your PAN, revive a lapsed policy, avail cheque pick-up, get payment assistance, get a call back, or request for an advisor to call back.

Online

Existing customers can also write in with their policy number, email address, phone number, date of birth, and specific query via the 'Contact Us' and 'Existing Customer' sections on the ICICI Prudential website.

Frequently asked questions