Haris Ashley
AdvancedMD is an online web-based practice management system that is available to anyone with user access and a Windows operating system. It is designed for seamless integration with the physician, office staff, and medical biller. AdvancedMD offers a range of features for claims and payments, including the ability to apply payments to multiple visits, associate unapplied payments with specific visits, and edit patient and insurance payments. In this guide, we will walk you through the steps to post insurance payments in AdvancedMD, helping you navigate the system efficiently and effectively.
| Characteristics | Values |
|---|---|
| Posting insurance payments | Select Patient or Insurance tab, select a patient, click Visit/Claim#, select visits, enter payment amount, click Post |
| Editing insurance payments | Go to Patient Financial History, select a patient, double-click the patient payment line item to edit, click the Edit button in the Amount field, click OK |
| Applying payments to multiple visits | Select Patient or Insurance tab, select visits, enter payment amount, click Post |
| Associating unapplied payments with a specific visit | Select a patient, enter a payment amount, select a provider or visit from the drop-down menus, click Confirm Unapplied |
| Verifying patient insurance eligibility | Use the patient look-up feature to review patient details, inform patients about copays and deductibles before their visit |
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What You'll Learn
Editing patient and insurance payments
AdvancedMD's AdvancedInsight now allows users to edit patient and insurance payments. This new functionality voids the old payment and reposts the updated payment details. Users can update additional payment detail fields, including payment code, payment method, and check number. They can also indicate if they want note text included on a patient statement by selecting the "Include on Statement" checkbox.
To edit a patient payment, go to Patient Financial History, select a patient, and double-click the patient payment line item to edit. Click the Edit button in the Amount field, and click OK to allow the system to automatically complete the void process and bring up the Edit Payment posting screen. Note that credit card payments cannot be edited using this process.
The software also allows users to apply a payment to multiple visits (Insurance and Patient tabs) and associate an unapplied payment to a specific visit (Patient tab). The Visit# column has been added to the Unapplied Payments grid, and color coding has been introduced to the new transaction grid design to separate non-editable visit fields from payment fields and write-off fields.
AdvancedMD's integrated, automated eligibility verification and payment processing features help streamline the payment process. The software automatically verifies insurance coverage for each patient prior to their appointment and updates patient files with the latest information. Additionally, integrated credit card processing and 1-click posting features enable staff to quickly collect balances and post payments to patient accounts during check-in.
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Applying payments to multiple visits
To apply payments to multiple visits in AdvancedMD, follow these steps:
- Select either the "Patient" or "Insurance" tab.
- Choose a patient by clicking on their name.
- Click on "Visit/Claim#" and use the CTRL key to select multiple visits from the drop-down menu.
- Press Enter or Tab to save your selection of visits.
- Enter the payment amount in the transaction grid.
- Click "Post" to finalise the payment.
Additionally, AdvancedMD now allows you to associate an unapplied payment to a specific visit or an upcoming scheduled visit. To do this:
- Select a patient from the "Patient" tab.
- Enter the payment amount and fill in the payment fields as needed.
- Click "Post".
- Associate the unapplied payment with a specific provider or visit by selecting from the respective drop-down menus.
- Click "Confirm Unapplied" to finalise the process.
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Associating unapplied payments to a specific visit
To associate unapplied payments to a specific visit in AdvancedMD, follow these steps:
Firstly, select the "Patient" tab, which can be found under the "Insurance" tab. Here, you can select a patient and their specific visit or claim by clicking "Visit/Claim#" and using the multi-select dialogue box. Once you have selected the relevant visits, press Enter or Tab to save.
Next, enter the payment amount in the transaction grid and click "Post". You will then be able to associate an unapplied payment with a specific visit or an upcoming scheduled visit. To do this, simply enter the payment amount and any other necessary payment fields.
After this, select a provider from the Provider field drop-down menu to associate with the unapplied payment, or select a visit from the Visit field drop-down menu. Finally, click "Confirm Unapplied" to complete the process.
It is important to note that AdvancedMD has specific rules for unapplied payments associated with a visit. For instance, if the insurance portion for a visit is less than the insurance payment, patient portions and patient monies will be unapplied and reassigned to allow for the insurance monies to be applied. In cases where there is no secondary or tertiary carrier, any unpaid insurance portion will be assigned to the patient.
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Using the AdvancedInsight platform
The AdvancedInsight platform offers a range of functionalities to help with insurance payments.
Posting Insurance Payments
To post an insurance payment in AdvancedMD, follow these steps:
- Select the Insurance tab.
- Choose a patient by clicking on their name.
- Click on Visit/Claim# and select the relevant visit(s) by holding the CTRL key and clicking on the desired visits.
- Press Enter or Tab to save your selection.
- Enter the payment amount in the transaction grid.
- Click Post to finalise the payment.
Applying Payments to Multiple Visits
AdvancedInsight allows you to apply a single insurance payment to multiple visits. To do this:
- Go to the Insurance tab.
- Select a patient.
- Click Visit/Claim# and choose multiple visits by holding CTRL and clicking on each visit.
- Enter the payment amount, which will be applied to all selected visits.
Associate an Unapplied Payment to a Specific Visit
You can also associate an unapplied insurance payment to a specific visit:
- Go to the Patient tab.
- Select a patient and enter the payment amount.
- Click Post.
- Choose a provider or a specific visit from the drop-down menus to associate with the unapplied payment.
- Click Confirm Unapplied.
Editing Insurance Payments
AdvancedMD now offers the ability to edit insurance payments without voiding and reposting. To edit a payment:
- Go to Patient Financial History.
- Select a patient and double-click on the payment line item.
- Click Edit in the Amount field and make the necessary changes.
- The system will automatically void the old payment and repost the updated payment.
Additional Features
The AdvancedInsight platform also includes features such as colour-coding in the transaction grid to differentiate between visit fields, payment fields, and write-off fields. It also offers the ability to add data points for financial trending reports and dashboards, as well as enhancements to the Add Row feature for flowsheets. AdvancedMD also provides training and support to help users get the most out of the platform.
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Posting patient payments
AdvancedMD offers a completely paperless healthcare payment solution, providing convenience and flexibility for both patients and healthcare providers. The online payment portal allows patients to easily manage their payments and access their payment history.
To post patient payments in AdvancedMD, follow these steps:
- Select the "Patient" tab.
- Choose a specific patient from the list.
- Click on "Visit/Claim#" and select the relevant visit(s) or claim(s) from the drop-down menu. You can select multiple visits by holding down the CTRL key and making your choices.
- Once you have selected all the relevant visits, press Enter or Tab to save your selection.
- Enter the payment amount(s) in the transaction grid. Patients can choose to pay their full balance, a partial payment, or a custom amount based on their payment plan.
- Click "Post" to finalise the payment.
- The system will automatically send a receipt to the patient via email.
Applying Payments to Multiple Visits
AdvancedMD also allows you to apply a single payment to multiple visits for both insurance and patient payments. Here's how:
- Select the "Patient" or "Insurance" tab, depending on the type of payment.
- Choose a patient or insurance provider.
- In the "Visit/Claim#" drop-down, select the visits you want to apply the payment to.
- Enter the payment amount.
- Click "Post" to finalise the payment.
Associate an Unapplied Payment to a Specific Visit
In some cases, you may need to associate an unapplied payment with a specific visit. Here's how to do it:
- Go to the "Patient" tab.
- Select a patient.
- Enter the payment amount.
- Click "Post".
- To associate the payment with a specific visit, select the provider from the "Provider" field drop-down or choose a visit from the "Visit" field drop-down.
- Click "Confirm Unapplied" to finalise the association.
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Frequently asked questions
Go to Patient Information, click on the Insurance tab, and click Details. Select a patient, enter the payment amount, and click Post.
Yes, you can. Select the Insurance tab, choose a patient, and select the visits by pressing CTRL and then Enter or Tab to save. Enter the payment amount and click Post.
Yes, AdvancedMD now allows you to edit patient and insurance payments. You can void old payments and repost updated payment details. You can also update additional payment detail fields, including Payment Code, Payment Method, and Check Number.
Select the Patient tab, choose a patient, and enter the payment amount. Click Post, and then Confirm Unapplied.
Yes, AdvancedMD has a mobile app that allows you to fax patient chart information and print lab results.
