Jane Dotson
Healthfirst offers its customers a variety of ways to view and make payments. Payments can be made online, by mail, over the phone, or in person at one of their community offices. Customers can view up to 18 months of billing and payment history on Healthfirst.org. Additionally, Healthfirst's Online Bill Pay system allows customers to make one-time payments, set up recurring payments, and cancel inflight payments before 4:00 PM. Payments are typically due by the 1st of each month, except for Child Health Plus payments, which are due the last day of the month.
| Characteristics | Values |
|---|---|
| Payment methods | Online, by mail, over the phone, or in person at one of the community offices |
| Accepted payment methods | Checking or money market account or saving account, Credit card (VISA, MasterCard & Discover), Debit card, Pre-paid debit card, Money Orders, Cashier’s Check, Personal check |
| Payment due date | 1st of each month except for Child Health Plus payments which are due the last day of the month |
| Payment history | Can view up to 18 months of billing and payment history on Healthfirst.org |
| Payment cancellation | Same-day payments can be cancelled before 4 pm |
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What You'll Learn
Payment methods accepted by Healthfirst
Healthfirst offers a variety of ways to pay your insurance premium. You can make payments online, by mail, by phone, or in person at one of their community offices.
Online Payments
You can make one-time payments or set up recurring payments through your secure Healthfirst account at MyHFNY. Their Online Bill Pay system gives you more choices and flexibility for paying your Individual & Family Plan premium online. You can view up to 18 months of invoices and payment history and receive email payment confirmations.
You can mail a personal check, money order, or cashier's check to Healthfirst. Make sure to write your account number or Marketplace ID on your check or money order and make it payable to Healthfirst PHSP. The address you send it to will depend on your plan. For example, the address for Healthfirst Child Health Plus is:
Healthfirst Child Health Plus
P.O. Box 48242
Newark, NJ 07101-4842
Phone
You can pay your bill by calling your plan's phone number.
In Person
You can make premium payments in person at one of Healthfirst's community offices.
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Payment due dates
Healthfirst Insurance offers a variety of ways to pay your premium. You can make ongoing monthly payments towards your premium plan by logging into your secure Healthfirst account online. Alternatively, you can pay by mail via check or money order, by phone, or in person at one of their community offices.
Regardless of the payment method, premium payments are due by the 1st of each month, except for Child Health Plus payments, which are due the last day of the month. You will receive an invoice in the mail every month with more details. If you are unsure about your renewal date, you can contact Healthfirst, and they will help you figure it out.
For coverage that starts on the 1st of the month, you must complete your application by the 15th of the previous month to avoid a gap in coverage. You will receive a reminder ahead of time asking you to renew your insurance plan. The renewal application can be completed online, over the phone, or with a Healthfirst representative in person.
It is important to note that certain plans have specific enrollment periods for signing up or switching plans. However, you can enroll outside the Open Enrollment Period if you have experienced a Qualifying Life Event (QLE).
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How to pay by mail
Healthfirst accepts payments by mail, and there are different addresses depending on your plan. Here is a list of the addresses provided by Healthfirst:
- Healthfirst, P.O. Box 48242 Newark, NJ 07101-4842
- Healthfirst Leaf Plans, P.O. Box 95000-5645 Philadelphia, PA 19195-5645
- Healthfirst CompleteCare, P.O. Box 95000-5170 Philadelphia, PA 19195-5645
- Healthfirst Medicare Plans, P.O. Box 48243 Newark, NJ 07101-4843
- Healthfirst Insurance Company, Inc. Healthfirst Signature (PPO) LB 8418 P.O. Box 95000 Philadelphia, PA 19195-0001
- Senior Health Partners, P.O. Box 48344 Newark, NJ 07101-48344
- Healthfirst Child Health Plus, P.O. Box 95000 Philadelphia, PA 19195-0001
When mailing your payment, remember to write your account number or Marketplace ID on your check or money order. Make checks or money orders payable to Healthfirst PHSP. You can use a personal check, money order, or cashier's check.
Please note that Healthfirst does not accept cash payments. Payments made by mail are credited on the date they are received. To ensure your payment is received on time, Healthfirst recommends that you make your payment by the last day of the month before the due date. For example, if your premium is due on February 1st, make your payment by January 31st.
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How to pay online
To pay your Healthfirst insurance premium online, you must first log in to your secure Healthfirst account at MyHFNY. Here, you can make a one-time payment or set up recurring payments. You can also manage payment methods and view up to 18 months of invoices and payment history.
You can make payments from your checking or money market account, savings account, or via credit card (VISA, MasterCard, and Discover), debit card, or prepaid debit card.
Payments made the same day can be canceled before 4 pm. It usually takes 2 to 5 business days to process your payment and debit your bank account. If you have questions regarding your bill, you can contact Healthfirst.
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How to view payment history
As a Healthfirst user, you can view your payment history in several ways. Firstly, you can log in to your secure Healthfirst account to view and pay your bill online. Here, you can view up to 18 months of billing and payment history. Alternatively, you can choose to receive an invoice in the mail every month. This option is also available for those who pay their premium by mail via check or money order.
If you would like to pay your bill in person, you can do so at one of the Healthfirst community offices. You can also pay your bill over the phone by calling your plan's phone number. Healthfirst accepts the following payment methods:
- Checking or money market account or saving account
- Credit card (VISA, MasterCard & Discover)
- Debit card
- Pre-paid debit card
- Money Orders
- Cashier’s Check
- Personal check
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Frequently asked questions
You can view up to 18 months of billing and payment history on Healthfirst.org. You can also view your payment history through your secure Healthfirst account at MyHFNY.
You can pay your Healthfirst insurance bill online, by mail, over the phone, or in person at one of their community offices.
Premiums are due by the 1st of each month, except for Child Health Plus payments, which are due the last day of the month.
Healthfirst accepts payments from checking or money market accounts, savings accounts, credit cards (Visa, MasterCard, and Discover), debit cards, and prepaid debit cards. They also accept money orders and cashier's checks by mail.
Yes, you can change your payment due date for recurring payments. However, your account must be current, and you must accept the terms and conditions for setting up a recurring payment.
