Clearcover: Licensed To Insure Californian Drivers?

Clearcover is a Chicago-based digital auto insurance provider that uses machine learning technology to offer affordable insurance to its customers. The company announced its launch in California in 2018, promising significant savings on auto insurance premiums. Clearcover's CEO, Kyle Nakatsuji, stated that their use of smart technology, such as artificial intelligence, empowers customers to make the right coverage choices and pay less. The company is licensed to sell car insurance in California and 18 other states, providing various coverage options, including liability, comprehensive, collision, and uninsured/underinsured motorist insurance.

Clearcover is licensed to sell auto insurance in California

Clearcover is a data-driven and digital auto insurance startup that utilizes machine learning technology to offer customers savings on their auto insurance premiums. The company was founded by Kyle Nakatsuji, who claims that Clearcover provides consumers with the "right coverage" so they can pay less. Clearcover is underwritten by Response Indemnity Company of California, which is owned by Fortegra.

Clearcover's unique selling point is its focus on technology and cost-saving measures. The company uses artificial intelligence to provide clear and actionable options for customers to choose the right coverage for their needs. Additionally, by reducing overhead costs like advertising budgets, Clearcover aims to pass on savings to its customers.

Clearcover also stands out by only offering six-month car insurance policies. The company believes that evaluating driving records twice a year provides the most accurate pricing rather than doing so annually. This means that customers who cause an accident or receive a speeding ticket will see an increased rate sooner.

In addition to California, Clearcover sells car insurance in 18 other states. The company caters to those who want to manage their accounts and claims through an app and seek basic coverage. Clearcover also offers a 15% discount for military members.

Clearcover offers rideshare insurance for Uber and Lyft drivers

Clearcover is licensed to sell auto insurance in California and offers rideshare insurance for Uber and Lyft drivers.

Ridesharing has become increasingly popular, with about 25% of the US population using a ridesharing service at least once a month. This has created a unique situation where drivers' insurance needs to cover both personal and business use, with frequent transitions between the two.

When driving for a ridesharing company, there are typically three periods of service, each with different insurance requirements:

• Period One: The driver has logged into the ridesharing app and is waiting for a ride request. During this period, the driver is not covered by their personal auto insurance. Uber and Lyft provide basic liability insurance for this period, but it only covers damage to other people and their property.
• Period Two: The driver has accepted a ride request and is on their way to pick up the passenger.
• Period Three: The driver has picked up the passenger and is transporting them to their destination.

Periods Two and Three are covered by the ridesharing company's insurance, which includes collision and liability coverage. However, Period One leaves a gap in coverage, as the driver's personal auto insurance does not apply, and the ridesharing company's insurance may not cover all expenses.

To address this, Clearcover offers a Ridesharing Endorsement that extends the driver's personal auto policy coverage through Period One. This endorsement provides peace of mind and ensures that the driver is covered in the event of an accident while waiting for a ride request. It is relatively inexpensive, with Clearcover's Rideshare Endorsement costing an average of $11 per month in California.

Clearcover's rideshare insurance is tailored to meet the unique needs of Uber and Lyft drivers, providing comprehensive coverage for all three periods of the rideshare process. It is important for rideshare drivers to have the appropriate insurance to ensure they are protected in the event of an accident or incident.

Clearcover offers a 15% discount for military members

Clearcover is a car insurance company that launched in California in 2018. It is now available in 19 states and offers all the typical car insurance coverage types. Clearcover believes that everyone deserves affordable auto insurance. It has built savings that big insurance companies offer as discounts into its standard pricing. In addition, Clearcover offers a 15% discount for military members in all states. In Louisiana, it offers an additional 25% discount for customers who are on active duty, as well as for their children who are under the age of 25.

Clearcover's unique claims AI technology enables it to pay eligible claims in minutes. Most claims are paid in less than a week. The company's 60-Second Coverage Wizard helps customers find the right coverage for their needs. Customers can file claims instantly and track their progress using the Clearcover app.

Clearcover offers rideshare insurance for Uber and Lyft drivers. However, it does not offer certain features such as new car replacement, accident forgiveness, gap insurance, non-owner insurance, or SR-22s. It also does not offer usage-based or pay-per-mile insurance.

Clearcover has a complaint level that is more than three times the industry average, with the most common type of complaint being about cancelled policies. Despite this, 90% of customers surveyed are glad they switched to Clearcover.

Clearcover has a high level of customer complaints

Clearcover is a licensed auto insurance company in California that offers a range of services, including liability coverage, comprehensive and collision coverage, uninsured and underinsured motorist bodily injury coverage, medical payments coverage, personal injury protection, and alternate transportation coverage. While Clearcover boasts an array of services and positive testimonials, it has also garnered a significant number of customer complaints, as evidenced by reviews on platforms like the Better Business Bureau and WalletHub.

A common theme among the complaints is the difficulty in dealing with Clearcover when filing claims. Customers have reported instances where the company was unresponsive or extremely slow in handling their claims, leading to prolonged periods without their vehicles. In some cases, Clearcover was accused of providing various excuses and delaying tactics to avoid approving claims. One customer recounted their experience, stating that their claim, amounting to $19,000, was only approved for $2,500. Another customer shared a similar issue, claiming that Clearcover tried to pay only a fraction of their $19,000 claim.

In addition to issues with claim approvals, customers have also expressed frustration with Clearcover's customer service. Some have described the company as "rude and dismissive," while others have mentioned the challenge of getting in touch with a representative. The company's responsiveness has been called into question, with one customer sharing their experience of waiting over a week for an agent to contact them regarding their claim.

Furthermore, Clearcover has been criticized for its handling of rental car reimbursements. Customers have reported difficulties in obtaining timely and full reimbursements for rental cars used while their vehicles were being repaired. In some cases, Clearcover imposed limitations on the daily rate and duration of the rental car coverage, causing additional financial strain on customers.

The volume and consistency of these complaints suggest that Clearcover may need to address underlying issues with their claims handling processes and customer service. While the company promotes itself as a modern and technology-driven insurer, the experiences shared by customers paint a different picture, highlighting the need for improvement in certain areas to ensure a positive and satisfactory experience for their clientele.

Clearcover offers all the typical car insurance coverage types

Clearcover, a relatively new insurance company, offers all the typical car insurance coverage types that drivers will find at other car insurance companies. The company uses AI technology to streamline auto insurance and save customers money in the process. Clearcover's highly rated app is central to its services, allowing customers to contact support, file claims, and access all insurance documents.

Clearcover offers the following types of car insurance coverage:

Liability Car Insurance

Liability insurance is mandatory for all drivers. It covers the medical expenses for other people’s injuries and property damage in an accident caused by the policyholder. It also covers legal expenses if the injured party sues the policyholder over a car accident. Liability insurance includes bodily injury coverage and property damage coverage.

Comprehensive Car Insurance

Comprehensive insurance pays to repair or replace the policyholder's car if it is damaged by a problem such as fire, vandalism, flooding, falling objects, hail, or animal collisions. It also covers the cost of a new car if the original car is stolen. Comprehensive insurance is optional and is often sold together with collision insurance. If the policyholder has a car loan or lease, the lender or leasing company will likely require them to purchase comprehensive insurance.

Collision Car Insurance

Collision insurance pays to repair or replace the policyholder's car when it is damaged in an accident, regardless of fault. Collision insurance also covers the cost of repairs if the policyholder hits an object such as a fence or tree. Like comprehensive insurance, collision insurance is optional but is often sold together with it. Collision insurance is mandatory for financed cars.

Uninsured/Underinsured Motorist Insurance

Uninsured motorist coverage pays for the policyholder's medical bills if a driver who doesn’t have liability insurance causes an accident that injures the policyholder or their passengers. Underinsured motorist coverage pays for the medical bills of the policyholder and their passengers if they are hit by a driver who does not have enough liability insurance. Uninsured motorist coverage is required in 22 states and optional in other states.

Personal Injury Protection (PIP)

PIP coverage pays for medical bills and other health care costs if the policyholder or their passengers are injured in an accident, regardless of who is at fault. It also covers funeral expenses, lost wages, and pays for basic services such as child care. Personal injury protection insurance is required in 15 states, optional in some states, and unavailable in others.

Medical Payments Insurance (MedPay)

Medical payments coverage pays for medical expenses for injuries to the policyholder and their passengers, regardless of who is at fault for the accident. MedPay is required in some states and optional in others. It is usually sold in small amounts ranging from $1,000 to $5,000.

Clearcover also offers additional coverage options, such as rental reimbursement insurance and roadside service. The company's alternate transportation coverage provides a cash payout for carpooling, rideshare services, public transit, or rental cars if the policyholder's car is in the shop due to a covered incident. Clearcover's roadside assistance service covers up to three automotive emergencies per six-month policy period, including battery failures, flat tires, and mechanical breakdowns.

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