Farmers Insurance Offers Coronavirus Refunds: Here's What You Need To Know

In response to the COVID-19 pandemic, Farmers Insurance has offered refunds and adjusted policies to support its customers. The company has provided refunds to customers with Farmers Auto and Motorcycle policies who have started delivering food, groceries, pharmacy supplies, and medical supplies using their personal vehicles. These refunds were implemented in various states, including Colorado, Connecticut, Kansas, Maryland, Nevada, New Jersey, Oregon, and Tennessee. Additionally, Farmers Insurance has paused policy cancellations due to non-payment and extended coverage without additional charges for customers making deliveries with their personal vehicles during the COVID-19 emergency. The company has also offered payment extensions and waived late fees for customers facing financial challenges during the pandemic.

Farmers Insurance is offering a pause on policy cancellations due to non-payment for customers in certain states

The pause on cancellations for non-payment is automatic, so customers do not need to take any action to benefit from this support. Any unpaid balance will be carried over to the customer's next billing statement with no late fees.

The pause on cancellations for non-payment applies to Farmers Business, Auto, Home, Umbrella, and Specialty policies. It does not apply to Farmers New World Life Insurance Company policies, although payment and renewal extension options are available for these policies.

The pause on cancellations for non-payment is not available in all states. The following states are included in the pause on cancellations:

• Colorado
• Connecticut
• Kansas
• Maryland
• Nevada
• New Jersey
• Oregon
• Tennessee
• New York

Farmers Insurance is also offering a pause on policy cancellations due to non-payment for Farmers Property & Casualty Insurance Customers in New Jersey. The New Jersey Department of Banking and Insurance (DOBI) has required insurance companies to provide relief to customers experiencing financial hardship due to COVID-19.

The company is also extending coverage for customers using their personal vehicles to deliver food, groceries, pharmacy and medical supplies

Farmers Insurance® is mindful of the coronavirus (COVID-19) pandemic and is monitoring the situation closely. The company understands that many of its customers may be facing financial challenges during this time and is committed to supporting them. In addition to complying with any state-mandated actions, Farmers Insurance is making adjustments to allow extra time for customers to pay for their Auto, Home, Umbrella, and Specialty policies.

Farmers Insurance is also extending coverage for customers using their personal vehicles to deliver food, groceries, pharmacy, and medical supplies. This extension is applicable to customers with Farmers Personal Auto and Motorcycle policies who have started making these deliveries during the COVID-19 Emergency. The extension is offered at no additional charge and varies in duration depending on the state. For example, in Connecticut, this extension expired on April 16, 2022, while in Tennessee, it was in effect from March 12, 2020, through November 19, 2021. Customers do not need to take any action for this extension to be effective on their policy.

Farmers Insurance is committed to supporting its customers during the COVID-19 crisis and is grateful for their efforts in helping others during this challenging time. The company is also providing various resources and tips to help mitigate risk and protect businesses, such as restaurants, delivery drivers, and employees working from home.

Farmers Insurance is providing extra time for customers to pay for their Auto, Home, Umbrella, and Specialty policies

Farmers Insurance is committed to supporting its customers during the COVID-19 crisis. The company is mindful of the financial challenges its customers may be facing and is taking steps to assist them. In addition to complying with state-mandated actions, Farmers Insurance is providing extra time for customers to pay for their Auto, Home, Umbrella, and Specialty policies.

For customers with Farmers Business, Auto, Home, Umbrella, or Specialty policies, the company is automatically pausing the cancellation of these policies for non-payment through May 1, 2020. Any unpaid balance will be carried over to the next billing statement with no late fees. Customers whose policies are set to renew and who need additional time to pay can contact Farmers Insurance to extend their due date until at least May 1, 2020, and waive any late fees. This extension can be requested by calling 1-888-327-6335 from Monday to Friday, 7:00 am to 11:00 pm CST, or on weekends from 8:00 am to 8:00 pm CST.

In some states, the Department of Insurance may mandate that insurance carriers extend payment periods or not cancel policies for a specific period. If a state's rules offer greater payment flexibility than what Farmers Insurance has outlined, the company will honor the state's rules. For example, in Colorado, Farmers Insurance automatically paused policy cancellations due to non-payment through May 26, 2020. If customers in Colorado were unable to pay their premium by the renewal date, the state's Department of Insurance asked the company to extend the payment due date while continuing to provide coverage.

Farmers Insurance is also offering additional support to delivery drivers. The company is automatically extending coverage, at no additional charge, to customers with Farmers Auto and Motorcycle policies who are using their personal vehicles to deliver food, groceries, pharmacy supplies, and medical supplies through April 30, 2020. This extension is applicable in most states and does not require any action from the customer.

During this challenging time, Farmers Insurance is dedicated to serving its customers and providing flexibility with payment options. The company understands the financial difficulties its customers may be facing and is taking proactive measures to assist them. By providing extra time for payment and waiving late fees, Farmers Insurance is helping to alleviate some of the financial burdens its customers may be experiencing due to the COVID-19 pandemic.

Customers with Farmers New World Life Insurance policies can contact the company to learn about payment and renewal extension options

Farmers Insurance Group of Companies (Farmers) was founded in 1928 and is based in Los Angeles, California. The company offers a range of insurance products, including life insurance, which is issued through Farmers New World Life Insurance Company, a subsidiary based in Bellevue, Washington.

Farmers New World Life Insurance Company is licensed to sell life insurance in all states except New York. The company has received fewer customer complaints than expected over the past three years, indicating a high level of customer satisfaction.

In response to the COVID-19 pandemic, Farmers New World Life Insurance Company provided relief to customers experiencing financial hardship. In New Jersey, for example, the company offered a 90-day grace period for life insurance and accidental death policies, allowing customers to disregard any notice of lapse and make payments at a later date without incurring late fees.

Farmers Insurance is committed to supporting its customers during the COVID-19 crisis and is closely monitoring the situation to provide any necessary adjustments or relief.

The company is also offering a discount on personal auto policies for customers who are not driving

Farmers Insurance® is offering support to its customers during the COVID-19 crisis. The company is providing a range of adjustments and options to help customers facing financial challenges during the pandemic. One of the key measures is the offer of discounts and extensions on personal auto policies for customers who are not driving.

Farmers Insurance understands that many customers may be experiencing financial difficulties due to the pandemic, and the company is committed to helping them manage their insurance policies. Customers with personal auto policies who are not driving can take advantage of the following options:

• Discounts for safe drivers: Farmers Insurance is continuing its Signal® discount program for customers who are not driving. The Signal® program rewards safe driving habits, and customers can still qualify for the discount even if they are not driving at all during the month. To be eligible, customers must keep the Signal® app activated on their devices. New customers can contact their Farmers agent or call the dedicated phone number to enroll in the program.
• Policy renewals and payments: For customers whose policies are up for renewal, Farmers Insurance is offering extensions on due dates until at least May 1, 2020, and waiving late fees. Customers can request this extension by calling the customer service number. Additionally, any unpaid balances will be carried over to the next billing statement without incurring late fees.
• Delivery drivers: Farmers Insurance is automatically extending coverage at no additional charge for customers who use their personal vehicles for food, grocery, pharmacy, and medical supply deliveries during the COVID-19 emergency. This coverage applies in most states through specific dates, varying by state. Customers do not need to take any action, as the extension is automatically applied to their policies.
• Policy cancellations: Farmers Insurance is temporarily pausing policy cancellations due to non-payment. The company is working to comply with state-mandated actions and is providing additional time for customers to pay for their auto, home, umbrella, and specialty policies. In some states, the Department of Insurance may require insurance carriers to extend payment periods or refrain from cancelling policies for a certain period. Farmers Insurance will honour these rules and provide customers with the greatest flexibility allowed.

These measures demonstrate Farmers Insurance's commitment to supporting its customers during the COVID-19 crisis. The company is offering flexibility and financial relief to customers who may be facing challenges due to the pandemic, including those who are not driving their vehicles. Customers can refer to the COVID-19 FAQ section on the Farmers Insurance website or contact their local Farmers agent for more information on the discounts and extensions available to them.

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