Fiesta Auto Insurance is a regional insurance broker that works with over 40 insurance companies to offer customers affordable rates. The company specialises in serving the Latino community, with many agents fluent in Spanish. Fiesta offers a range of insurance options, including auto, home, business, rental property, boat, and motorcycle insurance, as well as tax preparation services. While it has received positive reviews for its accessibility to Spanish speakers and affordable rates, there have also been complaints about communication issues and toxic work environments.
Characteristics | Values |
---|---|
Type of company | Insurance broker |
Year founded | 1999 |
Owner | John Rost |
President | Mr. Fabian Medina |
Number of insurance carriers | More than 40 |
Number of states available | 11-15 |
Languages | English and Spanish |
Types of insurance | Auto, home, business, rental property, boat, motorcycle |
Additional services | Income tax preparation services |
Customer satisfaction | Mixed reviews |
Customer complaints | Communication issues, poor service, unexpected charges |
Work environment | Poor work-life balance, toxic, favoritism, poor management |
What You'll Learn
- Fiesta Auto Insurance offers a Spanish-language website and customer service in Spanish and English
- The company offers a range of insurance types, including auto, home, business, rental property, boat, and motorcycle
- Fiesta Auto Insurance is a broker, working with over 40 insurance companies to find customers the best rates
- Fiesta has a presence in 11-15 US states, including California, Florida, and Texas
- Reviews for Fiesta Auto Insurance are mixed, with some praising the company for its low rates and helpful service, while others cite issues with communication and customer service
Fiesta Auto Insurance offers a Spanish-language website and customer service in Spanish and English
Fiesta Auto Insurance is a regional insurance broker that works with over 40 insurance companies to offer customers affordable rates. The company is known for its focus on serving the Latino community, with many agents fluent in Spanish and a Spanish-language website. This makes it highly accessible to Spanish speakers, who can get quotes and file claims in their native language.
Fiesta's Spanish-language website is a significant advantage for Spanish speakers, who can easily navigate the site to find information and get a free quote. The website is available in both English and Spanish, and customers can switch between the two languages.
The company's customer service is also available in both Spanish and English. Many of Fiesta's agents are fluent in Spanish, making it easier for Spanish speakers to communicate their needs and understand the options available to them. This is especially beneficial for those who are more comfortable speaking Spanish and may struggle with insurance jargon in English.
By offering Spanish-language services, Fiesta Auto Insurance ensures that language is not a barrier to accessing insurance. This is particularly important for those who are new to the country or prefer to communicate in their native language when discussing important financial matters.
In addition to its Spanish-language services, Fiesta Auto Insurance also offers a range of insurance options, including auto, home, business, rental property, boat, and motorcycle insurance. The company specializes in providing coverage for high-risk drivers, who may have difficulty finding affordable rates elsewhere.
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The company offers a range of insurance types, including auto, home, business, rental property, boat, and motorcycle
Fiesta Auto Insurance is an insurance broker that works with over 40 insurance carriers. The company offers a wide range of insurance types, including auto, home, business, rental property, boat, and motorcycle insurance. In addition, Fiesta also provides tax preparation services for personal and business customers.
As an insurance broker, Fiesta shops for insurance policies from multiple providers on behalf of its customers. This means that while Fiesta does not directly offer insurance, it can help customers find and compare policies from its partner insurers. Fiesta's partners include well-known companies such as GEICO and State Farm.
Fiesta specializes in serving the Latino community and has many agents who are fluent in Spanish. The company offers insurance in several states, including California, Florida, Texas, New Mexico, Arizona, Colorado, and more.
In terms of auto insurance, Fiesta offers both standard and non-standard coverage options. Non-standard policies are also known as high-risk policies and are designed for drivers who may have difficulty obtaining standard insurance due to factors such as their driving record, age, credit history, or vehicle type. Fiesta's basic auto insurance plan includes bodily injury liability coverage, property damage liability coverage, comprehensive coverage, and uninsured or underinsured motorist coverage. Additional coverage can also be purchased for extra protection.
Overall, Fiesta Auto Insurance provides a range of insurance options and specializes in serving Spanish-speaking customers and the Latino community. By working with multiple insurance carriers, Fiesta can help customers find competitive rates and coverage options that meet their specific needs.
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Fiesta Auto Insurance is a broker, working with over 40 insurance companies to find customers the best rates
Fiesta does not offer insurance directly but acts as a broker, working with other insurance providers to find plans within its network. It offers a range of insurance types, including auto, home, business, rental property, boat, and motorcycle insurance. It also provides income tax preparation services.
As a broker, Fiesta shops for auto insurance policies from multiple providers on behalf of its customers. It offers standard and non-standard coverage options, including liability, comprehensive, and uninsured or underinsured motorist coverage. Additional coverage options are available depending on the chosen insurance company.
Fiesta's auto insurance costs can be as low as $1 per day, and they offer various discounts, such as for installing safety features, being a good student, and completing a safe driving course. However, pricing transparency is an issue, and some customers have complained about unexpected charges.
Customer reviews of Fiesta Auto Insurance are mixed. Some customers praise the company for its helpful service and low rates, while others have reported issues with communication, unexpected charges, and difficulties in obtaining refunds. The company has an A+ rating from the Better Business Bureau, with 0 complaints in the last three years.
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Fiesta has a presence in 11-15 US states, including California, Florida, and Texas
Fiesta Auto Insurance has been in the insurance industry for nearly 25 years and has established a solid reputation as a trustworthy and reliable insurance provider for the Latino community. The company is present in 11 to 15 US states, including California, Florida, and Texas, and offers a range of insurance products and services to its customers.
Fiesta is an insurance broker that works with a network of insurance partners to provide its customers with a wide array of rates and policies. This means that while Fiesta doesn't offer insurance directly, it acts as an intermediary, helping customers find the best coverage options and premiums from its partner insurers. This business model allows Fiesta to offer its customers a variety of choices and flexibility in selecting an insurance plan that meets their specific needs and budget.
The company's presence in multiple states, including large and diverse markets such as California, Florida, and Texas, is a significant advantage for customers who value convenience and accessibility. This wide reach enables Fiesta to serve a larger customer base and provides a level of familiarity and consistency for customers who may move or travel between these states. It also demonstrates the company's ability to adapt to different regulatory environments and meet the minimum insurance requirements of each state it serves.
In addition to auto insurance, Fiesta offers a range of other insurance products, including home, business, rental property, boat, and motorcycle insurance. This diverse portfolio ensures that customers can meet their various insurance needs in one place, providing a level of convenience and trust. The company also provides income tax preparation services, further enhancing its position as a comprehensive financial services provider.
Fiesta's long-standing presence and experience in the insurance industry, coupled with its expansion across multiple states, reflect its stability and ability to cater to a diverse range of customers. The company's commitment to serving the Latino community and providing Spanish-language services has likely contributed to its expansion and positive reputation within this market segment.
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Reviews for Fiesta Auto Insurance are mixed, with some praising the company for its low rates and helpful service, while others cite issues with communication and customer service
On the positive side, Fiesta Auto Insurance is known for offering good coverage options at affordable rates, with some customers reporting that they were able to obtain insurance for as little as $48 per month or $1 per day. The company specializes in serving the Latino community and has many agents who are fluent in Spanish, making it more accessible to Spanish speakers.
However, there have been several complaints about the company's customer service and communication. Some customers have reported issues with being overcharged, difficulties in obtaining refunds, and problems with communication and organization. There have also been negative reviews from former employees, who have described a toxic work environment, poor management, and a focus on upselling and commission.
Overall, while some customers have had positive experiences with Fiesta Auto Insurance, there are also a significant number of negative reviews that highlight issues with the company's service and business practices. It is always important to do your own research and read a variety of reviews before making a decision about insurance providers.
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Frequently asked questions
Fiesta Auto Insurance is a good option for non-US drivers as it offers policies for drivers who frequently travel between Mexico and the US. The company also offers a Spanish-language version of its website and has many agents who are fluent in Spanish.
Fiesta Auto Insurance offers non-standard or high-risk policies for drivers who may otherwise struggle to get insured. This includes drivers with a less-than-perfect driving record, first-time drivers in the US, drivers with lapses or no history of coverage, and drivers with low credit scores.
Fiesta Auto Insurance is a broker, so it does not offer any discounts itself. However, you will have access to whatever discount programs the provider you choose has available.