Orlando Harmon
Grange Insurance is a regional insurance company that offers customizable insurance coverage in 13 states, mostly in the Midwest and Southeast. These include Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Grange Insurance provides a range of additional coverage options, including rental car reimbursement, full glass repair, and roadside assistance. Although Grange Insurance is not one of the states listed where it is available, Meridian Insurance is an independent insurance agency with offices in Florida that offers Grange Insurance.
| Characteristics | Values |
|---|---|
| States served | 13: Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin, and Arizona |
| Headquarters | Columbus, Ohio |
| Products | Car, home, renters, and motorcycle insurance |
| Additional coverages | Rental car reimbursement, full glass repair, roadside assistance, gap coverage, pet coverage, rental reimbursement, underground service lines, home cyber protection, equipment breakdown, identity theft protection, manufacturer car parts coverage, and more |
| Customer satisfaction | Mixed |
| Price | More expensive than average for car and home insurance |
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What You'll Learn
Grange Insurance is available in 13 states
Grange Insurance is a regional insurance company that offers its services in 13 states across the US, mostly in the Midwest and Southeast. These states include Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. The company is based in Columbus, Ohio, where it does most of its business.
Grange Insurance stands out for its policy customization and flexibility, offering a wide range of coverage options beyond the basics. For example, customers can avail of cracked windshield replacement, coverage for family members in assisted living, personal cyber-security insurance, identity theft protection, coverage for manufacturer car parts, and roadside assistance packages. Grange also provides rental reimbursement coverage, which helps cover transportation costs when a customer's car is being repaired after an accident.
Grange offers insurance for cars, homes, businesses, and renters, as well as motorcycle insurance in 11 states. Their rates tend to be more expensive than average, with car insurance costing about $44 per month for a minimum coverage policy and $136 per month for a full coverage policy. Similarly, their home insurance costs around $1,020 per year, which is 16% more than average. Despite this, Grange offers various discounts, such as a home insurance discount if customers use its app for a virtual insurance inspection instead of having an inspector visit their home.
Grange Insurance's customer satisfaction ratings are mixed. While they provide 24/7 claim support and roadside assistance, their quotes for car and home insurance are slightly higher than average. Grange Insurance is available through independent agents, and customers cannot obtain quotes directly from their website.
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Grange Insurance offers customisable policies
Grange Insurance is a regional insurance company that offers customizable insurance coverage. The company partners with independent insurance agents to provide customizable insurance coverage for homes, businesses, and cars. Although Grange Insurance is only available in 13 states, mostly in the Midwest and Southeast, it stands out for its policy customization and flexibility.
Grange Insurance offers a wide selection of coverage options, including cracked windshield replacement, coverage for family members in assisted living, and personal cyber-security insurance. In addition, Grange provides discounts for bundling policies, new homeowners, getting a quote early, some types of home maintenance, and some smart home alarms. For example, Grange gives a home insurance discount if you use its app to do a virtual insurance inspection instead of having an insurance inspector come to your home.
Grange's car insurance rates tend to be more expensive than average, with full coverage policies costing about $136 per month, which is 25% more expensive than the average rate. However, minimum coverage policies are a better deal, costing around $44 per month, only 7% more than the average rate. Grange also offers a range of additional coverages, such as rental reimbursement coverage, roadside assistance, glass repair coverage, and pet injury coverage.
For condo owners, Grange Insurance offers coverage for personal property and belongings, building additions and alterations, additional living expenses, and medical expenses. The company also provides renters insurance, which covers personal property, additional living expenses, and medical expenses. Grange Insurance has reliable property insurance options and fairly low premiums, especially when discounts are applied.
Overall, Grange Insurance is a good choice for those seeking customizable policies and are willing to pay slightly higher rates for specialty add-ons and comprehensive coverage. The company provides strong coverage and services, as evidenced by positive reviews highlighting quick, clear, and fair claim processes.
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Grange Insurance has mixed customer satisfaction
Grange Insurance is a company that offers customizable insurance coverage for homes, businesses, and cars. It is available in 13 states, mostly in the Midwest and Southeast, including Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, and Wisconsin. Although Grange Insurance has been praised for its strong coverage and unique offerings, it has received mixed customer satisfaction reviews.
On the one hand, Grange Insurance has been rated highly for customer satisfaction in certain regions. According to J.D. Power's 2023 auto insurance study, Grange received the second-highest marks for customer satisfaction in the North Central region of the United States. Additionally, editors at CreditKarma have given Grange auto insurance outstanding customer service ratings, highlighting its usage-based insurance product that can save customers up to 35% on car insurance renewals based on their driving behavior.
On the other hand, some sources suggest that Grange Insurance has below-average customer satisfaction, specifically for auto insurance. J.D. Power's annual survey indicates that Grange Insurance has lower customer satisfaction than its competitors in this area. However, it is important to note that Grange Insurance receives 9% fewer formal complaints than a typical insurer of its size, according to the National Association of Insurance Commissioners (NAIC). This suggests that while some customers may have mixed feelings about their experience, a smaller proportion of customers have significant enough issues to file formal complaints.
Grange Insurance stands out for its policy customization and flexibility, offering a wide range of coverage options beyond the basics. For example, customers can add specialty add-ons such as personal cyber-security insurance, identity theft protection, coverage for manufacturer car parts, and roadside assistance packages. However, one of the drawbacks is that Grange Insurance quotes are obtained through independent agents rather than directly from the company's website, which may be less convenient for some customers.
Overall, Grange Insurance has mixed customer satisfaction reviews. While some customers appreciate the company's strong coverage, unique offerings, and personalized service through independent agents, others may be less satisfied with the higher-than-average rates and the inconvenience of obtaining quotes through agents rather than online.
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Grange Insurance offers a range of additional coverages
Grange Insurance is a regional insurance company that provides coverage in 13 states, mostly in the Midwest and Southeast. These include Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Despite its limited geographical reach, Grange offers a solid range of additional coverages beyond the basics.
One of the standout features of Grange Insurance is its policy customization and flexibility. Customers can choose from a wide selection of coverage options, including specialty add-ons such as personal cyber-security insurance, identity theft protection, and coverage for manufacturer car parts. For instance, Grange offers glass repair coverage, which allows policyholders to get their cracked windshields replaced without paying a deductible. This coverage extends to original equipment manufacturer (OEM) parts, ensuring that aftermarket parts are not used to repair a car after an accident. Instead, parts from the car's manufacturer will be prioritized whenever possible.
Grange Insurance also provides roadside assistance packages, covering the cost of a tow truck, locksmith services, fuel delivery, or tire changes if customers are stranded on the side of the road. Some packages even include lodging reimbursement if the incident occurs far from home. Recognizing the importance of pets, Grange offers pet injury protection, covering medical expenses for pets injured in a covered crash or incident.
In the digital age, Grange also offers mobile device protection, covering damage to phones or other devices incurred during an accident. Additionally, Grange provides rental reimbursement coverage, helping with transportation costs when a customer's car is in the shop for repairs.
Grange Insurance stands out for its unique coverage options, strong customer service, and customizable policies. While its rates may be slightly more expensive than average, the company offers discounts through its usage-based insurance program, OnTrack, which encourages and rewards safe driving behavior.
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Grange Insurance is available in Florida through Meridian Insurance
Grange Insurance is a well-known insurance company that offers a range of services, including home, business, and car insurance. While Grange Insurance is a regional insurance company, it is available in 13 states, mostly in the Midwest and Southeast. These states include Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Notably, Grange Insurance is also available in Florida through Meridian Insurance, an independent insurance agency with offices in several states, including Florida.
Grange Insurance stands out for its policy customization and flexibility, offering a wide selection of coverage options beyond the basics. For example, customers can avail of cracked windshield replacement, coverage for family members in assisted living, and rental reimbursement coverage for transportation costs when their car is being repaired after an accident. Additionally, Grange provides unique services such as personal cyber-security insurance, identity theft protection, coverage for manufacturer car parts, and roadside assistance packages.
In terms of home insurance, Grange offers specialized coverage options such as water backup protection in case of property damage caused by drains and pumps, underground service line repair, and home cyber protection for losses due to stolen data on personal computers and mobile devices. They also provide equipment breakdown coverage, which helps pay for repairs to heating, cooling, or electricity systems.
Grange Insurance is committed to providing comprehensive support to its customers. They offer 24/7 claim support and roadside assistance, as well as convenient online tools for managing insurance policies, billing, and claims tracking. Additionally, customers can take advantage of discounts offered by Grange, such as those for bundling policies, new homeowners, early quote acquisition, specific types of home maintenance, and smart home alarms.
Overall, Grange Insurance, available in Florida through Meridian Insurance, provides a robust suite of insurance services with a focus on customization and flexibility. With a range of coverage options and specialized services, Grange Insurance is a notable choice for individuals seeking comprehensive protection in the Sunshine State.
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Frequently asked questions
No, Grange Insurance is not available in Florida. It is only available in 13 states, mostly in the Midwest and Southeast. These states are Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance offers car insurance in 11 states and homeowners, renters, and motorcycle insurance in 12 states. Grange Insurance also offers additional coverage options, including rental car reimbursement, full glass repair, roadside assistance, gap coverage, and pet coverage.
Grange Insurance's car insurance rates are usually more expensive than average. Minimum coverage policies cost about $44 per month, while full coverage policies cost approximately $136 per month. Home insurance costs around $1,020 per year, which is also higher than the average.
