
Hawaiian Airlines is the tenth-largest commercial airline in the United States and the largest operator of commercial flights to and from the state of Hawaii. The airline offers travel insurance to its customers, which is underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on the state of residence and plan chosen. The insurance covers reimbursement for prepaid, non-refundable travel expenses in the event of cancellation due to a covered reason, unused portions of the trip, increased transportation costs, and medical and dental emergencies. While some customers have recommended purchasing the insurance, others have expressed dissatisfaction with their claims experience and the lack of coverage for certain incidents. The cost of airline travel insurance is generally higher compared to third-party providers, and it is recommended to compare different options before purchasing.
| Characteristics | Values |
|---|---|
| Cost | Hawaiian Airlines' travel insurance is expensive compared to third-party insurance, costing 9-12% of the trip's total cost. |
| Coverage | Hawaiian Airlines' travel insurance covers medical and dental emergencies, lost/stolen luggage, missed connections, and legal issues. |
| Convenience | The insurance can be purchased during flight booking or separately. Claims can be filed and tracked online or through the TravelSmart app. |
| Customer Service | Hawaiian Airlines provides 24/7 multilingual support for medical, legal, and travel emergencies. |
| Reliability | There are mixed reviews about the reliability of Hawaiian Airlines' travel insurance, with some customers reporting issues with refunds and customer service. |
| Alternatives | Third-party travel insurance providers often offer better value, with lower premiums and more comprehensive coverage. |
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What You'll Learn
- Hawaiian Airlines offers Allianz Travel Insurance
- It covers medical emergencies, lost/stolen luggage, and trip cancellations
- Hawaiian Airlines insurance is expensive compared to third-party providers
- Hawaiian Airlines insurance may not cover pre-existing medical conditions
- Hawaiian Airlines is the largest operator of commercial flights to Hawaii

Hawaiian Airlines offers Allianz Travel Insurance
Hawaiian Airlines offers Allianz Global Assistance and Allianz Travel Insurance to its customers. Allianz Travel Insurance is underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on the state of residence and plan chosen.
Allianz Travel Insurance can be purchased when booking flights with Hawaiian Airlines. It is also available to those who already have an existing reservation. The insurance can be purchased online or by calling Allianz Global Assistance.
Allianz Travel Insurance provides coverage for unexpected events related to air travel. It reimburses prepaid, non-refundable travel expenses if you must cancel your trip due to a covered reason. It also covers the unused, non-refundable portion of your trip and increased transportation costs if you need to return home due to a covered reason. The insurance also provides benefits for losses due to covered medical and dental emergencies that occur during your trip. Allianz Travel Insurance can also protect you from losses due to a pre-existing medical condition if certain requirements are met.
Allianz Global Assistance provides an award-winning assistance team to help with any travel-related emergencies. They can be contacted 24 hours a day, and their multilingual staff can assist with medical, legal, and travel-related emergencies. They can also help with finding local medical and legal professionals, missed connections, and lost or stolen travel documents.
While Hawaiian Airlines offers Allianz Travel Insurance, it is important to note that airline travel insurance policies tend to be more expensive and offer less coverage compared to third-party travel insurance providers. Therefore, it is recommended to compare plans from different providers before purchasing travel insurance directly through an airline.
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It covers medical emergencies, lost/stolen luggage, and trip cancellations
Hawaiian Airlines offers Allianz Travel Insurance, which covers medical emergencies, lost/stolen luggage, and trip cancellations. This insurance is underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on the state of residence and plan chosen.
Medical emergencies are covered by Allianz Travel Insurance, providing benefits for losses due to covered medical and dental emergencies that occur during your trip. This includes pre-existing medical conditions if you meet certain requirements, such as purchasing insurance within 14 days of booking your flight and being medically cleared to travel when the insurance was purchased.
Lost or stolen luggage is another area covered by Allianz Travel Insurance. Their assistance services can help you report lost baggage and guide you through the process of reclaiming your belongings.
Trip cancellations and changes are also covered by Allianz Travel Insurance. If you need to cancel or change your flight itinerary due to a covered reason, you can be reimbursed for any fees or charges incurred. This includes reimbursement for prepaid, non-refundable travel expenses and the unused portion of your trip, as well as increased transportation costs to return home due to unforeseen circumstances.
It is important to note that Hawaiian Airlines is not the insurer but partners with Allianz Global Assistance to provide travel insurance to its passengers. The cost of airline-offered travel insurance is generally higher than that of third-party providers, and the coverage may be more limited. However, some travellers may find that the convenience and peace of mind offered by purchasing insurance directly through the airline are worth the additional cost.
In conclusion, while Hawaiian Airlines' insurance covers medical emergencies, lost/stolen luggage, and trip cancellations, it is essential to review the policy's fine print to understand the specific benefits and limitations. Comparing it with third-party insurance options can help determine if it meets your needs and offers good value for your specific situation.
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Hawaiian Airlines insurance is expensive compared to third-party providers
Hawaiian Airlines offers Allianz Global Assistance travel insurance to its customers. This insurance reimburses you for non-refundable travel expenses and unused portions of your trip if you have to cancel due to a covered reason. It also provides benefits for losses due to covered medical and dental emergencies that occur during your trip.
While travel insurance from Hawaiian Airlines may provide peace of mind and protect you financially in the event of unexpected circumstances, it is important to consider that airline travel insurance is generally more expensive compared to third-party providers. According to Squaremouth, airline travel insurance policies typically cost more and offer less coverage than those from independent insurance companies.
As a rule of thumb, travel insurance policies should cost around 5-10% of a trip's total cost. Anything higher is considered expensive. However, the average comprehensive airline travel insurance policy can cost anywhere from 9-12% of the total trip cost, making it a pricier option.
By purchasing travel insurance from a third-party provider, you may find a policy that offers more generous coverage at a lower premium. This means you can obtain better value for your money and more comprehensive protection during your travels.
Therefore, when considering Hawaiian Airlines insurance, it is advisable to compare prices and coverage with third-party insurance providers to ensure you get the most suitable and cost-effective option for your specific needs.
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Hawaiian Airlines insurance may not cover pre-existing medical conditions
Hawaiian Airlines offers travel insurance through Allianz Travel Insurance. This insurance offers a range of benefits, including reimbursement for non-refundable travel expenses in the event of cancellation due to a covered reason, increased transportation costs, and coverage for medical and dental emergencies.
However, it is important to note that Hawaiian Airlines' travel insurance may not cover pre-existing medical conditions. To be protected from losses due to a pre-existing medical condition, travellers must meet certain requirements. These include purchasing travel insurance within 14 days of booking flights, being a US resident at the time of purchase, and being medically cleared to travel when the insurance was purchased. If these requirements are not met, travellers will not be covered for any losses related to pre-existing medical conditions.
This limitation on pre-existing medical conditions is not unique to Hawaiian Airlines. Many other airlines also offer travel insurance that may not cover pre-existing conditions. For example, United Airlines, which offers travel insurance through Travel Guard, provides no coverage for medical emergencies or emergency medical transportation.
When considering whether to purchase travel insurance from an airline, it is important to carefully review the terms and conditions of the policy. While airline travel insurance can provide peace of mind and protection against unforeseen events, it may not always offer the best value. Third-party travel insurance providers often offer more comprehensive coverage at lower prices.
To determine if Hawaiian Airlines insurance is worth it, travellers should consider their specific needs and compare the coverage offered by the airline with that of third-party providers. While Hawaiian Airlines insurance may provide sufficient protection for some travellers, others may find that a third-party insurance policy better meets their needs, particularly if they have pre-existing medical conditions that require coverage.
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Hawaiian Airlines is the largest operator of commercial flights to Hawaii
Hawaiian Airlines offers a range of services to enhance passengers' travel experiences, including travel insurance provided by Allianz Global Assistance. This insurance can be purchased when booking flights and covers various travel-related disruptions, such as reimbursement for non-refundable travel expenses in case of cancellation due to covered reasons. It also provides assistance for medical, legal, and travel emergencies, including help with lost or stolen travel documents.
While some travellers recommend purchasing travel insurance for peace of mind, others have expressed disappointment with their experience claiming insurance with Hawaiian Airlines. It is important to note that the cost of airline-offered travel insurance is generally higher than that of third-party providers, and the coverage may be more limited.
When considering travel insurance, it is advisable to review the policy's terms and compare different providers to find the best coverage for your specific needs. Hawaiian Airlines' travel insurance may be a convenient option for those seeking protection against common travel disruptions, but it is important to carefully review the fine print to understand the extent of the coverage.
In addition to its travel insurance offerings, Hawaiian Airlines provides a range of amenities to make passengers' trips to Hawaii memorable. From Hawaiian music and snacks to roomier economy seats and free entertainment, the airline goes the extra mile to ensure a comfortable and enjoyable journey.
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Frequently asked questions
Hawaiian Airlines offers Allianz Travel Insurance, which covers unexpected events related to air travel, such as reimbursement for non-refundable travel expenses if you cancel your trip due to a covered reason. It also covers medical and dental emergencies, and provides 24-hour assistance for medical, legal, and travel-related emergencies. While some travellers recommend purchasing this insurance, especially for longer trips to Hawaii, it is advised to compare different insurance providers before buying, as airline insurance is often more expensive and offers less coverage compared to third-party insurance providers.
Hawaiian Airlines insurance covers unexpected events related to air travel. This includes reimbursement for non-refundable travel expenses if you cancel your trip due to a covered reason, unused portions of your trip, increased transportation costs, and medical and dental emergencies. It also provides assistance for medical, legal, and travel-related emergencies, such as lost or stolen travel documents.
You can file a claim with Hawaiian Airlines insurance through Allianz Global Assistance’s online claim management portal or their TravelSmart™ app. If you need help, you can contact their assistance team at 1-800-284-8300.
There are many third-party travel insurance providers available, which often offer better value, lower premiums, and more generous coverage limits. It is recommended to shop around and compare plans from different providers before purchasing. Additionally, if you are travelling within Hawaii, you may consider other modes of transportation such as cruise ships, ferries, or ride-sharing services, which may be more affordable and do not require separate travel insurance.






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