Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is a health insurance and healthcare provider that has been offering health insurance plans to New Jersey residents since 1936. The company currently insures over 3.8 million people in the state and has the highest number of members compared to any other health insurer in New Jersey. Horizon's insurance plans include individual and family health insurance plans, Medicaid Managed Care, and the Horizon Pharmacy program. They also offer a mobile app, connecting users to care and support wherever they are.
Characteristics | Values |
---|---|
Type of Insurance Company | Health Insurance |
Customer Satisfaction | 4.12/4.13 out of 5 stars |
Trustworthiness | 81% of customers find Horizon trustworthy |
Policy Offerings | 84% of respondents satisfied with the policies offered |
Recommendation | 97% of survey respondents would recommend Horizon |
Price/Affordability | 4.03 out of 5 stars |
NCQA Rating | 3.67 out of 5 stars |
Location | New Jersey, Illinois, Indiana |
What You'll Learn
- Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is a health insurance and healthcare provider
- Horizon has high customer satisfaction scores, with 80%+ of customers satisfied
- Horizon is rated 4.12/5 stars and is No. 3 on Insure.com's Best Health Insurance Companies list
- Horizon offers affordable healthcare and accepts many insurance plans
- Horizon has a large network of doctors, hospitals, and specialists in New Jersey
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is a health insurance and healthcare provider
Horizon BCBSNJ has consistently achieved high ratings and recognition for its customer satisfaction, trustworthiness, and policy offerings. In a survey conducted by Insure.com, the company scored 4.12 stars out of 5 and ranked as the third-best health insurance company. Additionally, 81% of customers reported being satisfied with Horizon BCBSNJ, and 97% planned to renew their policies for another year. The company also received high marks for affordability, with a rating of 4.03 out of 5 stars.
Horizon BCBSNJ's health insurance plans have been recognized by the National Committee for Quality Assurance (NCQA), receiving a rating of 3.67 stars out of 5. This rating is based on factors such as quality of care and patient experience, further solidifying their commitment to providing quality healthcare to their members.
The company also offers a mobile app, Horizon NJ Health App, which provides members with convenient access to care and support while on the go. Horizon BCBSNJ is committed to diversity and inclusion and actively works to accommodate a wide range of insurance plans to ensure affordable healthcare for its patients. They also provide resources and support for members, such as personalized plan reviews and assistance with Medicaid and other government-sponsored programs.
Champva Private Insurance: What You Need to Know
You may want to see also
Horizon has high customer satisfaction scores, with 80%+ of customers satisfied
Horizon is a private health insurance company that offers a range of insurance plans to its customers. With over 3.8 million people insured, Horizon has established itself as a trusted and reliable provider in the health insurance industry.
One of Horizon's standout strengths is its commitment to customer satisfaction, which is evident in its high customer satisfaction scores. According to a survey conducted by Insure.com, 80% of customers reported being satisfied with the company, and this number increases to 81% in another survey. This exceptional level of satisfaction has earned Horizon a well-deserved place in the top health insurance companies, ranking third on Insure.com's list.
Horizon's customer satisfaction extends beyond just the numbers. A remarkable 97% of its customers stated that they would recommend the company to others seeking insurance, demonstrating a high level of trustworthiness and customer loyalty. This recommendation rate is impressive, with only one other company, Molina, tying with Horizon in second place.
Furthermore, Horizon's customers express a strong intention to continue their relationship with the company. An impressive 97% of members plan to renew their health insurance policies for another year, reflecting their satisfaction and confidence in Horizon's services. This renewal rate is among the highest in the industry, showcasing Horizon's ability to foster long-term relationships with its customers.
In addition to customer satisfaction, Horizon also excels in other crucial areas. The company stands out for its diverse range of policy offerings, with 84% of respondents expressing happiness with the policies available. Horizon also performs well in terms of affordability, scoring 4.03 out of 5 stars for price/affordability, which is significantly higher than many of its competitors.
Overall, Horizon's high customer satisfaction scores, coupled with its impressive performance in policy offerings and affordability, solidify its reputation as a leading and trusted health insurance provider. The company's commitment to meeting the needs and expectations of its customers is evident in the positive feedback and high ratings it consistently achieves.
Private Insurance: Drug Screening for Opioid Users?
You may want to see also
Horizon is rated 4.12/5 stars and is No. 3 on Insure.com's Best Health Insurance Companies list
Horizon is a private health insurance company that offers a range of insurance plans and services. It is rated highly by Insure.com, a trusted source for insurance information, which has placed Horizon at number 3 on its list of the Best Health Insurance Companies for 2024.
Insure.com's rating is based on a comprehensive analysis of various factors, including customer satisfaction, trustworthiness, price/affordability, and policy offerings. Horizon scored an impressive 4.12 out of 5 stars, just slightly lower than the top two companies, Kaiser Permanente and Highmark, which scored 4.13 and 4.17 stars, respectively.
Horizon's high ranking can be attributed to several factors. Firstly, it has excellent customer satisfaction scores, with over 80% of its customers reporting that they are satisfied with the company. This led to a high rating of 4.13 out of 5 stars in this category. Additionally, Horizon's customers expressed a high likelihood of recommending the company to others, with 97% of respondents saying they would suggest Horizon to other insurance shoppers. This contributed to Horizon's strong reputation and customer loyalty.
Another factor in Horizon's high ranking is its affordability. With a rating of 4.03 out of 5 stars for price/affordability, Horizon is considered one of the most affordable options among the companies Insure.com studied. This is a critical factor for many individuals and families when choosing an insurance provider.
Furthermore, Horizon stands out for its policy offerings, with 84% of respondents in the Insure.com study expressing satisfaction with the company's policies. This is a significant factor in choosing an insurance provider, as it indicates that Horizon offers a diverse range of plans to meet the varying needs of its customers.
In addition to its high rankings in the above categories, Horizon also received recognition for its trustworthiness, with 81% of people saying they trust the company. This further reinforces Horizon's positive reputation and customer satisfaction.
Overall, Horizon's high ranking on Insure.com's list reflects its strong performance across several key categories. Its combination of excellent customer satisfaction, affordability, policy offerings, and trustworthiness makes it a top choice for individuals seeking a reliable and reputable health insurance provider.
Dominica's Healthcare: Universal or Private Insurance?
You may want to see also
Horizon offers affordable healthcare and accepts many insurance plans
Horizon is a private health insurance company that offers affordable healthcare and accepts many insurance plans. It is the No. 3 health insurance company on Insure.com's Best Health Insurance Companies list, scoring 4.12 out of 5 stars. Horizon has one of the highest customer satisfaction scores, with more than 80% of respondents saying they were satisfied with the company and its policy offerings. The company also has excellent ratings for trustworthiness and affordability, with 97% of customers planning to renew their policies.
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) serves over 3.8 million people in the state, making it the largest health insurer in New Jersey. The company offers a range of insurance plans, including Medicare, Medicaid, and the State Health Benefits Program (SHBP). Horizon also provides a Medicaid Managed Care plan through NJ FamilyCare, ensuring that individuals and families have access to low- and no-cost options.
Horizon NJ Health, a subsidiary of Horizon, provides comprehensive coverage for its members. This includes coverage for doctor visits, dental care, prescription drugs, hospital services, laboratory services, vision care, and maternity care, with no or low copays for many of these services. Horizon NJ Health also offers a mobile app, allowing members to conveniently access their care and support on the go.
Horizon Health works to accommodate a wide range of insurance plans to make healthcare more accessible and affordable for its patients. They encourage patients to verify their benefits and coverage with their insurance plan to understand whether a specific location, test, or procedure will be covered in-network or out-of-network. Horizon Health locations in Illinois and Indiana may have separate contract agreements and may not participate in all the same insurance plans, so coverage is based on the location of service.
Overall, Horizon is committed to providing affordable healthcare and accepts a broad range of insurance plans. With high customer satisfaction ratings and a wide network of providers, Horizon is a trusted choice for individuals and families seeking quality healthcare coverage.
Americans' Views on Private Insurance: Keep or Toss?
You may want to see also
Horizon has a large network of doctors, hospitals, and specialists in New Jersey
Horizon is a private health insurance company that offers a range of insurance plans and services to its customers. It is the largest health insurer in the state of New Jersey, serving over 3.8 million people.
One of Horizon's key strengths is its extensive network of healthcare providers in New Jersey. The company boasts one of the largest networks of doctors, hospitals, and specialists in the state. This means that Horizon members have access to a wide range of healthcare options and can easily find providers that meet their needs.
The Horizon NJ Health App, for example, connects members to care and support wherever they are in New Jersey. This means that members can access their health information and manage their care from anywhere, at any time.
The company's large network of providers also ensures that members have a variety of choices when it comes to finding a doctor, hospital, or specialist that is convenient for them, both in terms of location and availability. Horizon's network includes primary care physicians, specialists, dental, vision, and maternity services, ensuring that members can access comprehensive care without referrals.
In addition to its large network, Horizon also stands out for its commitment to diversity and inclusion among its employees, members, physicians, and business partners. The company also takes pride in its dedication to improving the health of New Jersey communities through the Horizon Foundation of New Jersey, which supports organizations that work to make the state healthier.
Overall, Horizon's large network of doctors, hospitals, and specialists in New Jersey is a significant advantage for its members, providing them with convenient, comprehensive, and accessible care.
Fee-for-Service Insurance: How is it Different from Private Insurance?
You may want to see also
Frequently asked questions
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is a health insurance and healthcare provider. It is the largest health insurer in the state, with over 3.8 million members.
Yes, Horizon is a private insurance company that offers a range of health insurance plans to individuals and families in New Jersey.
Horizon's insurance plans are known for their affordability, with a 4.03 out of 5 stars for price/affordability. They also have excellent customer satisfaction ratings, with 81% of customers satisfied and 97% planning to renew their policies. Horizon also stands out for its policy offerings, with 84% of respondents happy with the policies offered.