Metlife Auto Insurance: One-Year Policy Explained

MetLife auto insurance is no longer available for purchase as the company sold its home and auto business to Farmers Insurance in April 2021. However, existing MetLife auto insurance customers will continue to receive coverage, and their policies will be issued through Farmers or a subsidiary. MetLife's other insurance options, including life, health, and pet insurance, remain available. This acquisition makes Farmers Insurance the seventh-largest auto insurance company in the U.S.

MetLife auto insurance is now offered by Farmers Insurance

The acquisition doesn't affect MetLife's other insurance options, including life, health, and pet insurance, which are still available through MetLife. MetLife auto insurance customers can still receive benefits such as quality repairs from authorized service providers and a variety of discounts.

Farmers Insurance is now the seventh-largest auto insurance company in the U.S., with approximately 19,000 employees and 45,000 independent agents servicing MetLife's existing customers. Customer service for MetLife auto insurance customers is now available seven days a week, with extended hours.

While MetLife auto insurance is no longer available for purchase directly from MetLife, the company continues to have a strong presence in the insurance sector, with operations in over 40 countries. MetLife also retains its high financial strength rating, indicating its ability to pay out valid claims.

MetLife auto insurance is no longer available for purchase

MetLife auto insurance, before the acquisition, offered a diverse selection of coverage options and discounts for drivers, particularly those with clean driving records. The company provided accessible and reliable services, with a 24/7 toll-free number for claims and quick reimbursement for minor damages. Despite some negative reviews regarding customer service and high premiums, MetLife auto insurance received above-average scores in J.D. Power's studies and a low complaint index score from the National Association of Insurance Commissioners, indicating better-than-average customer satisfaction.

Following the acquisition, MetLife auto insurance customers will now be serviced by Farmers Insurance. Farmers Insurance is the seventh-largest auto insurance company in the U.S. and offers coverage in all 50 states. While Farmers is known for solid coverage at reasonable rates, its customer service ratings are slightly lower than MetLife's.

In summary, while MetLife auto insurance is no longer available for purchase, existing customers will continue to receive coverage and can expect similar rates and services from Farmers Insurance, the new provider.

MetLife auto insurance was suitable for those wanting a diverse selection of coverage options

Drivers could also take advantage of a variety of discounts to cut costs and save money, particularly if they had not recently been in an accident. For example, MetLife offered a multi-policy discount of up to 10% for purchasing more than one form of insurance, such as vehicle and home insurance, or health and life insurance. There was also a good student discount for students under the age of 25, a multi-car discount for covering more than two vehicles, and a superior driver discount for those with a clean driving record.

In addition to these standard coverage options, MetLife also offered some unique features that were hard to find elsewhere. For an extra cost, drivers could add replacement cost coverage for major parts, custom sound equipment coverage, glass repairs without a deductible, and rental car reimbursement coverage.

While MetLife auto insurance is no longer available for purchase, existing customers can still receive benefits such as quality repairs from authorized service providers and guaranteed original manufacturer parts. MetLife's financial strength and stability are also notable, with an "Excellent" rating from A.M. Best, indicating a high likelihood of being able to pay out claims.

MetLife auto insurance had high insurance rates

MetLife auto insurance rates are high compared to competitors, with rates that are slightly more expensive than average. This is true even for drivers who have been in a crash, for whom MetLife offers reasonable rates. However, for drivers with one accident, MetLife is more expensive than many of its competitors.

MetLife's high rates are not necessarily a dealbreaker for customers, as they are still close enough to competitors' rates that certain drivers may still choose MetLife. For example, those looking to add specific coverage to their policies may prefer MetLife. The company offers a few special features that are hard to find elsewhere, as well as some common upgrades that are useful for maximizing coverage.

One way that drivers can save money on MetLife auto insurance is by bundling home and auto insurance. MetLife offers this option, allowing customers to save money by insuring both their house and their car through the company. MetLife also offers discounts for being part of its network of affiliated organizations and workplaces, with affinity discounts for hundreds of different organizations nationwide.

Another way that drivers can save money on MetLife auto insurance is by choosing the MyDirect program, which offers a lower rate in exchange for managing everything online, including paying bills and making claims. However, user reviews suggest that consumers have difficulty using MyDirect, with low marks on both Apple and Android devices.

MetLife auto insurance did not provide gap insurance coverage

While MetLife did not provide gap insurance, it did offer other types of protection that could be added to their insurance policies for an extra cost. These included replacement cost coverage for major parts, custom sound equipment coverage, glass repairs without a deductible, and rental car reimbursement coverage.

MetLife also offered various auto insurance discounts to its policyholders. For example, policyholders could receive substantial discounts by being part of MetLife's network of affiliated organizations and workplaces. In addition, shoppers could qualify for reduced rates by enrolling in automatic payments, completing a defensive driving course, or maintaining a high grade point average.

Although MetLife no longer provides auto insurance directly, customers with existing MetLife auto policies will continue to receive coverage and maintain their premiums during the transition to Farmers Insurance.

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