Jane Dotson
If you're a US Cellular customer, you may be eligible for Device Protection+, which offers insurance and service contracts for your phone. This includes protection against loss, theft, spills, cracked screens, and malfunctions. The plan covers a range of devices, including phones and tablets, and offers features such as next-day replacement and credit monitoring. You can also get device protection from third-party providers such as Asurion, Assurant, and Allstate Protection Plans, which offer phone insurance plans with features like tech support, fast repairs, and affordable options.
| Characteristics | Values |
|---|---|
| Name of Service | Device Protection+ |
| Provider | US Cellular |
| Cost | $6.99/month |
| Coverage | Loss, theft, spills, cracked screens, and malfunctions |
| Replacement Device | Same or comparable make/model |
| Repair Parts | New or refurbished, original or non-original manufacturer parts |
| Warranty | May void manufacturer's warranty |
| Multiple Repairs | Not available for a single claim |
| Battery Replacement | Available for eligible devices outside the manufacturer's warranty period |
| Credit Monitoring | 90 days of credit monitoring upon loss or theft claim approval |
| Exclusions | Abuse, misuse, fire, service by unauthorized persons, intentional damage, acts of God, recall |
| Plan Transfer | Automatically transfers to a new phone |
| Cancellation | Cancel anytime, full refund if cancelled within the first 30 days |
| Deductible | Varies, e.g., $149 deductible for Allstate Protection Plans |
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What You'll Learn
- US Cellular's Device Protection+ Basic plan offers insurance for loss, theft, spills, cracked screens and malfunctions
- The Device Protection+ Ultimate plan offers battery replacement for eligible devices
- The Device Protection+ Advanced plan offers 90 days of credit monitoring upon loss or theft claim approval
- Asurion offers phone insurance for iPhone, Samsung and Google phones, covering accidental damage, defects, loss and theft
- T-Mobile's Protection 360 offers an insurance plan and a service plan, including coverage for accidental damage, loss and theft
US Cellular's Device Protection+ Basic plan offers insurance for loss, theft, spills, cracked screens and malfunctions
US Cellular's Device Protection+ Basic plan offers insurance for loss, theft, spills, cracked screens, and malfunctions for $6.99 per month. This plan is ideal for those seeking peace of mind in the event of accidental damage to their devices.
Device Protection+ Basic provides comprehensive coverage for various scenarios, including spills and cracked screens, which are common issues for many smartphone users. With this plan, you can rest assured that you won't have to bear the full cost of repairing or replacing your device if something goes wrong.
The plan offers next-day replacement for eligible devices, ensuring that you won't be left without a phone for an extended period. This prompt replacement service is subject to claim approval time, parts and technician availability, and certain devices in specific locations. It's important to note that the replacement device may be new or refurbished and may differ in colour, brand, model, and features from your original device.
In addition to physical damage, the plan also covers loss and theft. This means that if your phone is lost or stolen, you can take advantage of the Locate, Alert, Lock, and Wipe features offered by the UScellular Protect app, powered by Pocket Geek®. This app not only helps secure your personal information but also allows you to remotely locate, lock, or wipe your device if necessary.
Device Protection+ Basic is a flexible option, billed monthly to your wireless bill, with the option to cancel at any time. It's important to note that non-payment of your wireless bill will result in the cancellation of the plan. To change or upgrade your plan, you can log in to your US Cellular account and explore the available protection plans for your device.
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The Device Protection+ Ultimate plan offers battery replacement for eligible devices
US Cellular's Device Protection+ offers several plans, including the Ultimate plan, which provides comprehensive coverage for your device. The Ultimate plan includes protection against accidental damage, loss, and theft, as well as cracked screens and malfunctions.
One of the standout features of the Device Protection+ Ultimate plan is its battery replacement service. If you have an eligible device and experience battery issues, US Cellular has you covered. The plan offers battery replacement for eligible devices that are experiencing power or charging issues. This means that if your device powers on but struggles to maintain an adequate charge, you can have the battery replaced to restore your device's performance.
Battery replacement is a valuable feature, especially as batteries degrade over time and with use. This degradation can result in decreased battery life and overall performance, impacting your device's usability. By offering battery replacement, the Device Protection+ Ultimate plan helps ensure that your device remains reliable and functional.
It's important to note that battery replacement is subject to certain conditions. Firstly, it is available for select devices and in specific areas, so it's essential to check your device's eligibility and your location's availability. Additionally, the battery replacement service may use new or refurbished parts, and the repair process may void the manufacturer's warranty.
The Device Protection+ Ultimate plan provides peace of mind by safeguarding your device against various issues, including battery-related problems. With this plan, you can rest assured that you won't have to worry about unexpected costs or inconveniences associated with battery issues.
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The Device Protection+ Advanced plan offers 90 days of credit monitoring upon loss or theft claim approval
US Cellular offers a variety of Device Protection+ plans for phones and tablets, including the Basic, Standard, and Advanced plans, as well as the Ultimate plan, which includes AppleCare Services. The Device Protection+ Advanced plan includes a feature that offers 90 days of credit monitoring upon loss or theft claim approval. This means that if your device is lost or stolen and your claim is approved, you will have access to credit monitoring for 90 days. This service will alert you of any suspicious activity on your accounts and help keep your personal information secure.
Credit monitoring is not an insurance product or service contract but is offered as part of the Device Protection+ Advanced plan. To be eligible for credit monitoring, customers must be 18 years old or older. The 90-day period for credit monitoring begins one day after the shipment of the replacement device.
Device Protection+ plans offer protection against accidental damage, loss, theft, spills, cracked screens, and malfunctions. The plans provide peace of mind, ensuring that you will receive a replacement device or repair service in the event of an issue. The replacement device will be the same make and model as the original, or a comparable option if the original is unavailable. Repairs may use new or refurbished parts, and may include original or non-original manufacturer parts.
It is important to note that there are certain exclusions to the Device Protection+ plans. Losses caused by abuse, misuse, fire, unauthorized service, intentional damage, or acts of God are typically not covered. Additionally, the plans do not cover losses resulting from recalls or certain other specified events. It is recommended to refer to the program's terms and conditions for a comprehensive list of exclusions and limitations.
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Asurion offers phone insurance for iPhone, Samsung and Google phones, covering accidental damage, defects, loss and theft
Asurion provides phone insurance for iPhone, Samsung, and Google phones, offering protection against accidental damage, defects, loss, and theft. This includes coverage for water damage, broken screens, and malfunctions. Asurion has been in the business of protecting devices for over 20 years and is trusted by 300 million people worldwide, with 300,000+ 5-star reviews on Google. They offer tech support via phone calls, chat, and in-person assistance at their 700+ uBreakiFix stores.
Asurion's phone insurance provides peace of mind, knowing that your device is covered in case of mishaps. Their insurance plans are available through your carrier, and you can find specific plan details by checking with your provider. The process of starting a claim is straightforward, and Asurion is known for providing fast replacements.
In addition to insurance, Asurion offers device setup, troubleshooting, and performance enhancement services. They also provide credit monitoring for 90 days upon loss or theft claim approval for iOS and Android customers enrolled in Device Protection+ Advanced. This service alerts customers of any suspicious activity on their accounts, helping to safeguard their personal information.
US Cellular also offers its own device protection plans, including Device Protection+ Basic for $6.99/month, which covers loss, theft, spills, cracked screens, and malfunctions. They provide next-day replacement devices, and repairs may use new or refurbished parts. It's important to note that multiple repairs, such as screen and back glass repair, will result in a device replacement rather than multiple individual repairs.
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T-Mobile's Protection 360 offers an insurance plan and a service plan, including coverage for accidental damage, loss and theft
T-Mobile's Protection 360 is a comprehensive device protection program that offers peace of mind to customers by providing an insurance plan and a service plan. This program covers a wide range of scenarios, ensuring that your device is protected against various types of damage and loss.
Under the insurance plan, customers can rest assured that their devices are covered in case of accidental damage. This includes $0 screen repairs, so whether your phone slips out of your hand and cracks the front screen or suffers water damage, Protection 360 has you covered. Additionally, the insurance plan provides coverage for mechanical and electrical failures, even after the manufacturer's warranty has expired. This means that if your device starts malfunctioning due to internal issues, you won't have to worry about costly repairs or replacements.
Theft and loss are also included in the insurance plan. If your device is stolen, Protection 360 will help you get a replacement, ensuring that you don't have to bear the full financial burden of the loss. Similarly, if you misplace your device, the insurance plan will assist in getting you back on track with a replacement device.
The service plan offered by Protection 360 provides additional benefits to enhance your device usage experience. It includes access to benefits and services that can help you get the most out of your devices, such as the McAfee Security for T-Mobile app, which is provided by McAfee, Inc.
It's important to note that the T-Mobile app and the Protection 360 app by Assurant are not insurance products or service contracts themselves but are part of the overall Protection 360 program. Customers can conveniently file a claim online, through the app, or by calling Assurant directly. Protection 360 is typically added to the device at the time of purchase or within 30 days of purchase, and the cost varies depending on the device's value.
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Frequently asked questions
Device Protection+ Basic is an insurance plan offered by US Cellular that covers loss, theft, spills, cracked screens, and malfunctions. The plan costs $6.99/month.
Device Protection+ covers loss, theft, and accidental damage. It also includes technical support and credit monitoring for 90 days upon loss or theft claim approval.
To file a claim, log in to your My Account and choose the line on which you'll file the claim. You can also contact or call US Cellular directly or visit them in-store.
If you cancel your phone insurance plan within the first 30 days, you will receive a full refund. If you cancel after the first 30 days, your subscription will run until the end of the current monthly billing cycle and will not be renewed.
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