Roadside Assistance: Is It Covered By Nationwide Auto Insurance?

If you're a driver with Nationwide auto insurance, you may be wondering if the company offers roadside assistance. The answer is yes, and it could be a valuable addition to your policy. For a small annual fee, you can add Nationwide Roadside Assistance to your existing coverage, giving you peace of mind if you ever find yourself stranded on the road. With two levels of coverage available, Basic and Plus, you can choose the option that best suits your needs and budget. So, whether you need a tow, a jump start, or help with a flat tire, Nationwide has you covered.

Nationwide's Basic Roadside Assistance plan

Nationwide offers two levels of Roadside Assistance: Basic and Plus. The Basic plan costs $22 to $24 per year, or $1.90 to $3.50 per month, and includes the following:

• Car towing service up to 15 miles
• Ditch extraction service (with some restrictions)
• Gas delivery for empty tanks (with some restrictions)
• Jumpstarts for dead batteries
• Lockout service up to $100
• Flat tire replacements with your spare tire

The Basic plan provides 24/7 protection and covers up to six service calls per year. After reaching the service call cap, you will need to pay out of pocket for any additional calls.

Nationwide's Roadside Assistance is available in all 50 states and is provided by or through a company called Agero.

Nationwide's Plus Roadside Assistance plan

Nationwide, the eighth-largest car insurance company in the United States, offers two levels of Roadside Assistance: Basic and Plus.

• Car towing service up to 100 miles, or reimbursement for reasonable costs for towing service.
• Trip interruption coverage that will reimburse you for expenses up to $500 (or $600 for Virginia policyholders) for alternate transportation, lodging, and meals when you're stranded 100 or more miles from home. This coverage includes commercial transportation fares for you or a family member to continue to your intended destination or return home.
• Up to $100 per day/ $500 total maximum for trip interruption expense coverage if you experience a breakdown more than 100 miles away from home.

The Plus plan costs $42 to $44 per year, or $3.50 per month, and includes six service calls per year. After reaching the service call cap, you can still call for service but will need to pay out of pocket.

Nationwide's Roadside Assistance is provided by or through a company called Agero and is available 24/7, 365 days a year.

Adding roadside assistance to your Nationwide policy

Adding roadside assistance to your Nationwide auto insurance policy is a straightforward process. Here's a step-by-step guide on how to do it:

Step 1: Understand the Roadside Assistance Options

Nationwide offers two levels of roadside assistance: Basic and Plus. The Basic plan includes towing services up to 15 miles, ditch extraction, fuel delivery, jump-starting, lockout services, and flat tire changes. The Plus plan offers all the Basic features plus extended towing up to 100 miles and trip interruption coverage, reimbursing you for transportation, lodging, and meals if you're stranded more than 100 miles from home.

Step 2: Evaluate Your Needs

Consider the level of coverage that best suits your needs. If you frequently travel long distances or have experienced breakdowns in the past, the Plus plan might be a worthwhile investment. However, if you primarily drive locally and want basic protection, the Basic plan could be sufficient.

Step 3: Contact Nationwide or Log In to Your Account

You can add roadside assistance by calling a Nationwide insurance agent. They can guide you through the process and answer any questions you may have. Alternatively, you can log in to your online account or use the Nationwide mobile app. Go to the auto coverages section under your auto policy to add roadside assistance.

Step 4: Provide Necessary Information

When adding roadside assistance, you will need to provide some basic information, such as your vehicle details, policy number, and payment information. Ensure that your vehicle information is up-to-date and accurate to avoid any issues when requesting roadside assistance services.

Step 5: Review the Cost and Confirm the Addition

Nationwide's Basic plan typically costs $22 to $24 per year, while the Plus plan costs $42 to $44 per year. These prices may vary slightly depending on your location and specific coverage options. Confirm the addition of roadside assistance to your policy, understanding that your policy premium will increase accordingly.

By following these steps, you can easily add Nationwide's roadside assistance to your auto insurance policy, giving you peace of mind and protection when you're out on the road.

Nationwide's mobile app for roadside assistance

Nationwide offers a mobile app for roadside assistance that provides a seamless experience for its customers. The app is designed to be user-friendly and efficient, allowing users to quickly request assistance and stay informed throughout the process. Here are some key features and benefits of the Nationwide mobile app for roadside assistance:

Tracking and Updates:

The app enables users to track their tow truck in real time, providing peace of mind and transparency. It also offers status updates, such as the driver's estimated time of arrival, so users can plan their time effectively.

Repair Shop Information:

Nationwide's mobile app provides valuable information about nearby repair shops. Users can easily access Google reviews, business hours, and contact details, making it convenient to choose a reliable repair shop and facilitating a quicker resolution to their vehicle issues.

Easy Request Process:

With the app, customers can effortlessly request roadside assistance. Its intuitive interface allows users to quickly and conveniently submit their requests, saving time during stressful situations.

Policy Information:

The Nationwide mobile app also serves as a central hub for policy information. Users can access their auto coverages and easily add roadside assistance coverage to their existing policies. This integration simplifies the process of managing one's insurance and ensures a seamless experience.

Customer Testimonials:

Nationwide's mobile app has received positive feedback from its customers. Testimonials highlight the app's ease of use, efficiency, and reliability. Users appreciate the ability to stay informed about the progress of their requests and the prompt assistance provided by Nationwide's team.

The Nationwide mobile app for roadside assistance offers a comprehensive suite of features that provide peace of mind, convenience, and timely support during unexpected vehicle breakdowns or emergencies. It streamlines the entire process, from requesting assistance to tracking the tow truck's arrival and finding nearby repair facilities. The app's user-friendly interface and positive customer testimonials underscore Nationwide's commitment to delivering an exceptional roadside assistance experience.

Nationwide's roadside assistance reviews

Nationwide offers two levels of roadside assistance: Basic and Plus. The Basic plan costs $22 to $24 per year, while the Plus plan costs $42 to $44 per year. Both plans offer up to six incidents to be covered per year, including towing, winching/extrication, car locksmith coverage, fuel delivery, jump start, and flat tire service. The key difference between the two plans is that the Plus plan offers a larger radius of coverage for towing (100 miles instead of 15) and includes trip interruption coverage of up to $500.

Reviews for Nationwide's roadside assistance are generally positive. Many customers appreciate the convenience and speed of the service, with some highlighting the ease of requesting assistance through the mobile app. One customer praised the "quick and easy" service and how it kept them informed of the progress of the pickup. Another customer shared that they were able to request a tow through the system and track the tow driver, describing the overall experience as "great".

However, there are also some negative reviews. One customer complained about the limited availability of the service, mentioning that Nationwide does not offer dedicated auto insurance pages for Alaska, Hawaii, Louisiana, and Massachusetts. Another customer expressed disappointment with the fine print, stating that onsite mechanical adjustments might not be covered. It's important to carefully review the terms and conditions before purchasing any insurance product.

Overall, Nationwide's roadside assistance seems to be a decent option, especially considering the number of incidents covered and the additional benefits of the Plus plan. However, it's always a good idea to compare different providers and their features before making a decision.

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