Jane Dotson
One Call Insurance is a UK-based insurance broker that provides a wide range of insurance products, including car insurance, home insurance, van insurance, motorbike insurance, and travel insurance. They have been in business since 1995 and offer insurance through a panel of trusted providers. One Call Insurance has won several awards for its broking services and is authorised and regulated by the Financial Conduct Authority (FCA). The company prioritises providing exceptional service, maintaining data protection and confidentiality, and ensuring that customers receive excellent value for their money.
| Characteristics | Values |
|---|---|
| Type of company | Insurance broker |
| Year founded | 1995 |
| Founder | John Radford |
| Types of insurance offered | Car, home, van, motorbike, travel, pet, pay as you drive, short-term, business, landlord, holiday home, bicycle, young driver, unoccupied home, life, mortgage |
| Awards | Broking Initiative of the Year at Insurance Post's 2017 Fraud Awards, Best Overall Insurance Broker at the 2021 and 2023 Insurance Choice Awards, Best Personal Insurance Broker with the Smart Money People Competition, Top out of all UK insurers on overall renewal retention (82.6%) |
| Customer reviews | 4.82/5 stars on Smart Money People, 5/5 stars on The Bike Insurer, positive reviews mention helpful and prompt customer service, good value for money, and ease of dealing with the company, negative reviews mention difficulty contacting the company |
| Regulator | Financial Conduct Authority (FCA) |
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What You'll Learn
- One Call Insurance is a broker with a large panel of insurance providers
- They offer a wide range of insurance products, including car, home, van, and motorbike insurance
- One Call Insurance provides exceptional customer service with a focus on transparency and fairness
- The company has won several awards for its broking initiatives and overall insurance broking services
- One Call Insurance offers additional benefits, such as free breakdown service and motor legal cover with car insurance
One Call Insurance is a broker with a large panel of insurance providers
One Call Insurance has won several awards for its brokerage services, including "Best Overall Insurance Broker" at the Insurance Choice Awards in 2021, 2023, and for the third consecutive year in 2024. They were also finalists for "Customer Champion of the Year - Broker" at the Insurance Times Awards in 2021. These awards reflect the company's dedication to providing top-quality insurance products and excellent customer service.
One Call Insurance's large panel of insurance providers allows them to offer a diverse range of insurance options to their customers. They understand that value is a crucial factor when choosing an insurance provider, and they strive to offer added benefits beyond competitive pricing. For example, their car insurance includes a free breakdown service and free motor legal cover.
The company's commitment to maintaining high standards of data protection and confidentiality ensures that customers' personal information is secure. They believe in providing clear and transparent information to build trust and enable customers to make well-informed decisions about their insurance needs. One Call Insurance also offers a streamlined process for quick quotes and precise coverage, saving customers time and providing tailored solutions.
One Call Insurance has received positive reviews from its customers, who commend their competitive pricing, comprehensive coverage, and excellent customer service. The company's user-friendly portal and prompt assistance are also highlighted in the reviews. Overall, One Call Insurance's large panel of insurance providers, combined with their dedication to service excellence, makes them a trusted choice for individuals seeking a diverse range of insurance options.
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They offer a wide range of insurance products, including car, home, van, and motorbike insurance
One Call Insurance is a broker that offers a diverse range of insurance products to meet the varying needs of its customers. Since its founding in 1995, the company has been dedicated to providing comprehensive protection and exceptional service at competitive prices.
One Call Insurance's range of insurance products includes car, home, van, and motorbike insurance. Each type of insurance comes with its own set of features and benefits, tailored to the specific needs of the policyholder. For instance, car insurance includes free breakdown service and free motor legal cover, while home insurance can provide specialised coverage for unoccupied homes.
Car insurance is a cornerstone of One Call Insurance's offerings, with the company recognised as a trusted car insurance broker. They provide extensive cover options, including windscreen cover, key cover for lost or damaged keys, audio equipment repair or replacement, and uninsured driver cover. One Call Insurance also offers temporary insurance, learner driver insurance, and breakdown cover.
In addition to the standard insurance products, One Call Insurance also provides van insurance, which is ideal for businesses or individuals requiring coverage for their commercial vehicles. Furthermore, their motorbike insurance is recognised by The Bike Insurer, with reviews and ratings available for potential customers to make informed decisions.
One Call Insurance also offers additional insurance products, such as travel insurance, pet insurance, and pay-as-you-drive insurance. They also provide insurance for specific scenarios, such as short-term insurance, landlord insurance, holiday home insurance, and bicycle insurance. With a large panel of insurance providers, One Call Insurance is committed to helping customers find the right coverage quickly and efficiently.
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One Call Insurance provides exceptional customer service with a focus on transparency and fairness
One Call Insurance is a broker that provides a wide range of insurance products to customers in the United Kingdom. The company was founded in 1995 by John Radford and has since been recognised through numerous awards for its services, including being named the "Best Overall Insurance Broker" at the Insurance Choice Awards for three consecutive years, most recently in 2023.
One Call Insurance offers a variety of insurance products, including car, home, van, motorbike, and travel insurance. They also provide additional services such as temporary insurance, learner driver insurance, and breakdown cover. The company prides itself on providing exceptional customer service, ensuring that their clients receive the attention and fairness they deserve.
One Call Insurance's commitment to transparency and fairness is evident in their dedication to maintaining the highest standards of data protection and confidentiality. They believe that clarity and transparency are essential for building trust and enabling customers to make well-informed decisions about their insurance needs. All information is provided in writing, ensuring that customers have a reliable reference for their insurance choices.
The company's customer service operations are based in the UK, ensuring that clients receive support tailored to their needs. One Call Insurance understands that finding the right insurance involves more than just coverage; it's about ensuring excellent value for money. Their team is well-trained and knowledgeable, providing accurate information and support for all insurance requirements.
One Call Insurance has received positive reviews for its competitive pricing, comprehensive coverage, and prompt assistance. Customers have praised the company's helpfulness and ease of dealing with them, both during the initial setup and when addressing any subsequent issues or claims.
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The company has won several awards for its broking initiatives and overall insurance broking services
One Call Insurance is a trusted insurance broker, offering a wide range of insurance products to customers in the United Kingdom. The company was founded in 1995 by John Radford and has since been recognised for its exceptional broking services through numerous awards.
One Call Insurance has consistently demonstrated its commitment to providing equitable, respectful, and transparent services to all its clients. The company's dedication to maintaining high standards of data protection and confidentiality ensures that customers' personal information is secure. With a focus on clarity and transparency, One Call Insurance empowers its customers to make well-informed decisions about their insurance needs.
The company's broking initiatives have been particularly noteworthy, earning them the title of "Broking Initiative of the Year" at the Insurance Post's 2017 Fraud Awards. This award recognises the innovative and effective approaches undertaken by One Call Insurance in the industry.
Additionally, One Call Insurance has been acknowledged for its overall insurance broking services. In 2021, they were recognised as the "Best Overall Insurance Broker" at the Insurance Choice Awards. This achievement was repeated in 2023, marking the third consecutive year of this prestigious win. The company's commitment to customer satisfaction and comprehensive coverage options has not gone unnoticed, as they were also finalists for "Customer Champion of the Year - Broker" at the Insurance Times Awards in 2021.
One Call Insurance's dedication to excellence in broking is further emphasised by their recognition as the "Best Personal Insurance Broker" in the Smart Money People Competition. This award, voted for by their own customers, highlights the company's commitment to providing exceptional service and ensuring their customers' needs are met. The company's high renewal retention rate of 82.6% further underscores their customers' satisfaction and loyalty.
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One Call Insurance offers additional benefits, such as free breakdown service and motor legal cover with car insurance
One Call Insurance is a trusted car insurance broker that provides a wide range of insurance products. It was founded in 1995 and is located in Balby Carr Bank, South Yorkshire. The company offers different types of insurance products, including car, home, and van insurance.
One Call Insurance offers additional benefits with its car insurance policies, such as free breakdown service and motor legal cover. The free breakdown service includes basic roadside assistance, with an optional upgrade for extra security in case of a breakdown. The motor legal cover includes a hire car for non-fault claims, and there is also an option to upgrade to a guaranteed hire car for 28 days or longer.
One Call Insurance is committed to providing exceptional service and ensuring that its customers' needs are met with the highest level of professionalism and efficiency. The company uses UK-based contact centres to provide the best possible support tailored to its customers' needs. One Call Insurance also offers flexible deposit options and adaptable payment plans to fit different budgets.
In addition to the free breakdown service and motor legal cover, One Call Insurance offers other benefits with its car insurance policies. These include roadside assistance, discounts on additional policies, and an uninsured driver promise. The uninsured driver promise protects customers' no-claims discount and provides reimbursement for excess money in the event of an accident with an uninsured driver. Overall, One Call Insurance aims to provide comprehensive protection and peace of mind for its customers on the road.
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Frequently asked questions
Yes, One Call Insurance is a broker that lets you compare insurance quotes from a panel of trusted insurance providers. They offer a wide range of insurance products, including car, home, van, motorbike, travel, and pet insurance.
One Call Insurance has won several awards, including "Best Overall Insurance Broker" at the Insurance Choice Awards in 2021, 2023, and 2024. They were also named "Best Personal Insurance Broker" by Smart Money People and have received 5-star reviews for their customer service.
You can get a quote from One Call Insurance by completing the process online or by contacting their live chat team. They aim to provide a streamlined process to offer quick quotes and precise coverage tailored to your specific needs.
