
Cleveland Clinic is dedicated to helping its patients receive full benefits from their insurance providers. The Clinic accepts a variety of insurance plans, including Medicare, Medicaid, and employer-sponsored or privately purchased health insurance. Notably, starting in 2025, Cleveland Clinic facilities in Florida will no longer be in-network for AvMed Medicare Advantage members. On the other hand, Medical Mutual of Cleveland, Inc. (also known as MedMutual) is a health insurance provider that offers a range of individual health insurance plans, including medical, short-term, dental, and vision. MedMutual has been referenced in relation to Cleveland Clinic, suggesting a potential partnership or collaboration between the two entities. However, it is important to note that insurance plans and coverage can vary, and individuals should always confirm with their health plan and the Cleveland Clinic to ensure they are in-network.
| Characteristics | Values |
|---|---|
| Cleveland Clinic Insurance | Accepts various insurance providers including Anthem Blue Cross Blue Shield Pathway HMO, Ambetter from Buckeye Health Plan, CareSource Marketplace, Molina Healthcare Marketplace, North American Health Plan, Inc., North Shore-LIJ Health Plan, and more |
| Medical Mutual | A separate company that offers individual health insurance plans and is accepted by Cleveland Clinic |
| Accepted Insurance Types | Medicare, Medicaid, employer-sponsored insurance, privately purchased insurance, and more |
| Insurance Requirements | Varies depending on the insurance provider; patients are advised to review their insurance plan's requirements and contact their provider or Cleveland Clinic billing representative for further clarification |
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What You'll Learn
- Cleveland Clinic Florida no longer accepts AvMed Medicare Advantage from 1 January 2025
- Medical Mutual of Cleveland, Inc. was founded in 1945
- Medical Mutual offers individual health insurance plans
- Cleveland Clinic offers billing support and financial reviews
- Cleveland Clinic provides emergency services regardless of ability to pay

Cleveland Clinic Florida no longer accepts AvMed Medicare Advantage from 1 January 2025
Cleveland Clinic Florida will no longer accept AvMed Medicare Advantage plans from 1 January 2025. This means that AvMed Medicare Advantage members will no longer be in-network at Cleveland Clinic facilities and with providers in Florida.
If you are an AvMed Medicare Advantage member, you will need to consider your options during the Medicare Advantage Open Enrollment Period, which runs from 1 December 2024 to 7 December 2024, and again from 1 January 2025 to 31 March 2025. During this time, you can review your options to ensure continued access to care.
It is important to understand how insurance plans and healthcare benefits affect care access and costs. Cleveland Clinic offers resources to help patients navigate their insurance options and find the best coverage for their needs. For instance, they have engaged eHealth, an independent insurance broker, to help patients find the Medicare coverage that suits them. Patients can also call a Cleveland Clinic billing representative with any questions about insurance payment.
Cleveland Clinic Florida contracts with many insurance companies, and the specific coverage offered varies depending on the insurance plan. It is always a good idea to check with your health plan to confirm that Cleveland Clinic is included and review the coverage limitations of your specific plan.
In addition to insurance, Cleveland Clinic offers cost estimator tools to help patients understand the potential costs of their upcoming procedures or exams. They also provide virtual visits for patient convenience and health, although these may not be covered by all insurance plans.
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Medical Mutual of Cleveland, Inc. was founded in 1945
In 1975, Medical Mutual established the Medical Life Insurance Co. as a wholly-owned subsidiary to generate income and offset rates. By 1983, it had merged with Blue Cross of Northeast Ohio to become Blue Cross & Blue Shield Mutual of Northern Ohio. The company left the Blue Cross/Blue Shield Association in 1997 and re-claimed the name of one of its predecessors, becoming the present-day Medical Mutual of Ohio.
Medical Mutual of Ohio is the oldest and largest health insurance company based in Cleveland, Ohio, employing 2,500 people and serving more than 1.6 million customers. The company is headquartered in downtown Cleveland's historic Rose Building, with additional offices throughout the state. In 1997, Medical Mutual expanded beyond health insurance by creating Antares Management Solutions to leverage the company's computer systems. In 2001, their Preferred Provider Organization (PPO), SuperMed Plus, became the first PPO in the United States to earn Full Accreditation from the National Committee for Quality Assurance.
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Medical Mutual offers individual health insurance plans
Medical Mutual has been offering medical insurance plans to Ohioans since 1934. The company provides a variety of individual health insurance plans to meet the needs of individuals and their families, including medical, short-term, dental, vision, and more.
Medical Mutual's individual health insurance plans utilize four Health Maintenance Organizations (HMO) networks throughout Ohio that provide access to doctors and hospitals at a lower rate. They offer three different plan types within their HMO networks: Copay Plans, High-deductible Plans, and short-term plans. Copay Plans offer a fixed cost for office visits, prescription drugs, and specialty visits. High-deductible Plans have lower monthly premiums but higher deductibles and can be paired with a Health Savings Account (HSA) for tax benefits and more control over healthcare expenses. Short-term plans are designed to fit budgets and fulfill coverage needs for those with temporary gaps in their health insurance.
Medical Mutual also offers $0 Generic Prescription Drugs on select plans, helping individuals manage their health conditions. All of their Individual and Family plans include prescription drug coverage, and dental and vision plans cover many preventive and major services.
In addition to these, Medical Mutual offers two types of coverages for individuals and families: term life insurance and accidental death and dismemberment (AD&D) insurance. They also have Accident and Accident Plus plans, which provide a cash benefit in the event of an accident or critical illness.
While I cannot confirm if Cleveland Clinic insurance is provided by Medical Mutual, Cleveland Clinic does accept a variety of insurance plans, including Medicare, Medicaid, and private insurance. They also offer assistance in finding the right coverage through their partnership with eHealth, an independent insurance broker.
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Cleveland Clinic offers billing support and financial reviews
Cleveland Clinic offers a wide range of billing support and financial assistance to its patients. The organisation accepts a wide variety of insurance plans at its main campus, community hospitals, and family health centres. Patients are encouraged to confirm that their insurance is accepted at Cleveland Clinic or call their insurance company to find out if it has a contract with the clinic.
If patients have any questions or concerns about their billing statement, they can contact a Cleveland Clinic billing representative at the provided phone numbers. The clinic also provides a billing checklist to help patients understand their insurance benefits and coverage. Additionally, Cleveland Clinic offers financial reviews to Medicare patients, helping them understand their coverage and any potential balances.
For those without insurance or with insurance that is not accepted by the clinic, Cleveland Clinic provides alternative financing options and financial assistance programs. Patient Financial Advocates are available to meet with patients prior to scheduling their appointment to discuss cost estimates and eligibility for financial assistance. The clinic also partners with vendors like Centauri Health Solutions, ElevatePFS, and Firstsource to help patients find out if they qualify for government or other benefit programs to assist with medical expenses.
Cleveland Clinic also offers a cost estimator tool on its website to help patients understand the costs of upcoming procedures or exams. This tool provides real-time estimates to help patients make informed financial decisions. Furthermore, the clinic provides zero-interest payment options for patients who need help with medical bills. Overall, Cleveland Clinic is committed to helping patients navigate billing and financial aspects of their care.
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Cleveland Clinic provides emergency services regardless of ability to pay
Cleveland Clinic provides emergency services regardless of a patient's ability to pay. The organisation is dedicated to helping patients receive full benefits from their insurance providers. Patients are required to provide complete insurance information upon registration, and Cleveland Clinic will submit secondary claims along with required EOBs to the insurance provider. However, if the insurance provider does not make the payment within 60 days, the patient will be asked to pay the amount owed.
Cleveland Clinic has a financial assistance program for uninsured patients and those whose insurance does not cover emergency services or whose insurance benefits have been exhausted. Patients who do not have the means to pay for services provided at CCHS facilities may request financial assistance, which will be awarded based on eligibility criteria.
Cleveland Clinic also offers independent insurance brokers to help patients find the Medicare coverage that best meets their needs. Patients can call a licensed eHealth insurance agent to discuss plans with no obligation to enrol.
Cleveland Clinic accepts a range of insurance plans, including Medicare, Medicaid, employer-sponsored health insurance, and privately purchased health insurance. It is important to note that not all plans within the listed companies are considered participating, and patients should always check with their health plan to confirm that Cleveland Clinic is included.
In an emergency, patients should always go to the closest hospital. While Cleveland Clinic provides emergency services regardless of ability to pay, patients' insurance providers will generally cover emergency department costs or transfer them to an "in-network" hospital if it is safe to do so.
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Frequently asked questions
Medical Mutual of Cleveland, Inc. was founded in 1945 by trustees and officers of the Cleveland Hospital Service Association and city hospitals. They borrowed $75,000 from the Welfare Federation to establish a separately managed company that would reimburse patients a set amount for surgery and obstetrical care. Within a year, 100,000 people joined the plan.
Cleveland Clinic accepts insurance from providers including Anthem Blue Cross Blue Shield Pathway HMO, Buckeye Health Plan, CareSource Marketplace, Molina Healthcare Marketplace, North American Health Plan, Inc., and North Shore-LIJ Health Plan.
If your insurance company is not listed, contact the Cleveland Clinic's Global Patient Services department for assistance.
You can find out your health plan's requirements by reading the information provided by your insurance provider or employer, or by calling your insurance provider directly.











































