US Health and Life is an insurance company that offers health insurance plans to individuals, families, and business owners. The company provides a range of coverage options, including ACA Health Insurance with Gold, Silver, and Bronze coverage levels, and has been delivering high-quality benefit plans and customer service to its clients since 1996. US Health and Life is dedicated to providing innovative solutions and helping employers protect their most valuable asset—their employees and their families. While the company has received some positive reviews, there are also several negative reviews highlighting issues with agents, coverage, and customer service.
Characteristics | Values |
---|---|
Location | Fort Worth, Texas |
Parent Company | UnitedHealthcare |
Subsidiaries | Freedom Life Insurance Company of America, National Foundation Life Insurance Company, Enterprise Life Insurance Company |
Customer Service | Poor |
Affordability | Affordable |
Coverage | ACA non-compliant, Accident, Critical Illness, Dental, Disability, Life, Vision |
Number of Customers | 15 million+ |
What You'll Learn
- US Health and Life offers ACA Health Insurance in Kansas
- US Health and Life has been delivering high-quality benefit plans and customer service to their clients since 1996
- US Health Group is a subsidiary of Freedom Life Insurance Company of America
- US Health Group offers Accident and Disability Insurance solutions for self-employed individuals
- US Health Group has a poor customer service reputation
US Health and Life offers ACA Health Insurance in Kansas
US Health and Life's ACA Health Insurance plans in Kansas are designed to meet the diverse needs of individuals and families. The company provides a range of plan options to choose from, including Expanded Bronze, Silver, and Gold plans. These plans offer varying levels of coverage, with the Gold plan providing the highest level of coverage at 80% of expected costs across a standard population.
US Health and Life's ACA Health Insurance plans in Kansas also comply with the Affordable Care Act (ACA) guidelines. This means that the plans do not have lifetime dollar limits on essential health benefits and insurers cannot deny coverage or charge higher premiums based on a person's health condition or gender. US Health and Life's plans also allow young adults under 30 to purchase Catastrophic plans, which offer less generous coverage at a lower cost.
US Health and Life's ACA Health Insurance plans in Kansas are available for purchase through the Health Insurance Marketplace, also known as Obamacare or the exchange. The Health Insurance Marketplace allows individuals and families to compare private health insurance plans and shop for coverage that best suits their needs. The marketplace also provides access to tax credits and cost-sharing reductions to help lower- and middle-income individuals afford coverage.
US Health and Life's participation in the Kansas health insurance marketplace contributes to the state's overall goal of providing accessible and affordable health insurance options to its residents. By offering ACA-compliant plans, US Health and Life helps ensure that individuals and families in Kansas can obtain the coverage they need while also benefiting from the protections and subsidies provided by the Affordable Care Act.
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US Health and Life has been delivering high-quality benefit plans and customer service to their clients since 1996
One of the key strengths of US Health and Life is their commitment to customer service. They were named a Top 50 North American Call Center in 2013, and their award-winning customer service has solidified their decision to choose their plans. The company also boasts efficient systems and portals that allow customers to access benefits information quickly and easily, creating a seamless patient experience.
US Health and Life offers a broad portfolio of coverages, promoting customer choice. They understand that every customer has different needs and budgets, so they provide a range of options, including comprehensive major medical plans and more affordable alternatives. For those on a limited budget or concerned about satisfying a high annual deductible, US Health and Life offers innovative products with first-dollar benefits and substantial network discounts.
The company's insurance products are underwritten by Freedom Life Insurance Company of America, National Foundation Life Insurance Company, and Enterprise Life Insurance Company. These licensed insurance companies are subsidiaries of US Health Group, Inc., a fully integrated insurance holding company based in Fort Worth, Texas. With over 50 years of collective experience, US Health Group has served more than 15 million customers and is committed to long-term relationships and dependability.
US Health and Life continues to support existing members, groups, agents, employers, and providers, ensuring they provide high-quality benefit plans and customer service that meets the needs of their clients.
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US Health Group is a subsidiary of Freedom Life Insurance Company of America
US Health Group offers a full portfolio of plans that allow customers to tailor their health coverage to their specific needs. With over 50 years of collective insurance experience, the company provides a broad choice of flexible solutions and secure insurance plans. Their insurance plans cater to a range of budgets and needs, and customers can work with an agent to build a customized package.
The company's insurance plans include 24-hour coverage, on or off the job, and quality coverage available for periods of critical illness. They also offer wellness and health screening benefits, as well as dental and vision care coverage. US Health Group has a dedicated member services team that assists customers with claims, benefit guidance, and additional coverage options.
US Health Group's insurance plans are underwritten by Freedom Life Insurance Company of America, National Foundation Life Insurance Company, and Enterprise Life Insurance Company. Freedom Life Insurance Company of America, headquartered in Fort Worth, Texas, provides life insurance coverage and related products such as accident, credit, annuity, and health insurance.
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US Health Group offers Accident and Disability Insurance solutions for self-employed individuals
US Health and Life, also known as US Health Group, is a health insurance company based in Fort Worth, Texas. They offer innovative accident and disability insurance solutions for self-employed individuals, families, business owners, and their employees.
US Health Group's accident and disability insurance plans are designed to provide financial protection in the event of an unexpected injury or illness that results in a loss of income. Their plans can be customized to meet the specific needs of self-employed individuals, including those who work as freelancers, consultants, or independent contractors.
The company's accident insurance plans typically provide coverage for medical expenses related to accidental injuries, such as emergency room visits, hospital stays, and medical procedures. They may also offer additional benefits like accidental death and dismemberment coverage, which provides a lump-sum payment to beneficiaries in the event of an accidental death or loss of limb.
On the other hand, US Health Group's disability insurance plans are designed to replace a portion of an individual's lost income if they become disabled due to an illness or injury and are unable to work. These plans can help self-employed individuals cover their living expenses and maintain their financial obligations while they are unable to work.
US Health Group offers flexibility and customization options to meet the diverse needs of self-employed individuals. Their plans can be tailored based on factors such as the desired coverage level, benefit period, and monthly budget. Additionally, US Health Group provides efficient systems and portals that allow customers to access benefits information quickly and easily, creating a seamless patient experience.
It is important to note that insurance plans and their specific benefits can vary depending on the state and individual circumstances. Self-employed individuals should carefully review the available plans, understand their coverage needs, and consult with a licensed insurance agent or broker to make an informed decision about their health and disability insurance options.
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US Health Group has a poor customer service reputation
One common issue is the lack of transparency and deceptive sales tactics employed by the company's agents. Customers have reported being misled about the extent of their coverage, with some discovering that their plans did not provide the expected benefits or comply with the Affordable Care Act. This has led to customers feeling scammed and disappointed, as they were left with inadequate insurance that did not meet their needs.
In addition, US Health Group has been criticized for its poor after-sales service. Some customers have shared experiences of being ignored or given indifferent responses when trying to resolve issues or get answers to their queries. There are also complaints about the company's handling of claims, with reports of denied claims and long waits for approval, impacting customers' ability to access necessary medical care.
The company's response to complaints has also been unsatisfactory for some customers. While US Health Group may respond to reviews, their replies can be seen as defensive and failing to adequately address the concerns raised. This further contributes to the perception of a lack of accountability and a focus on profit over the well-being of their customers.
The issues with US Health Group's customer service have led to legal repercussions, with some customers taking the company to court or reporting them to state insurance commissioners. The company's poor reputation has also resulted in potential customers deciding against signing up for their services.
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Frequently asked questions
US Health and Life is a UnitedHealthcare company that provides insurance to self-employed individuals, families, small business owners and their employees.
US Health and Life offers Life, Specified Disease/Sickness, Accident and Disability Insurance.
US Health and Life has been in business since 1996 and has served over 15 million customers. However, there are a number of negative reviews online, with customers complaining about issues such as poor customer service, unexpected termination of plans, and lack of coverage.
US Health and Life offers flexible and reliable insurance plans with a broad portfolio of coverage options. They provide first-dollar benefits for covered services and substantial network discounts.
You can contact US Health and Life by phone at 1-817-813-4562 or through their website, ushealthgroup.com.