
Windhaven Insurance Company, a non-standard private passenger auto insurer, has been deemed bankrupt and insolvent. The company, which was based in Miami, Florida, and licensed in Texas, had been placed into rehabilitation in December 2019, but efforts were deemed useless, and Windhaven was ordered into liquidation in January 2020. Windhaven alerted its agents and employees that it was winding down operations, and its assets were to be foreclosed on and auctioned off. The bankruptcy has left many medical providers with significant amounts of unpaid medical bills, and policyholders with cancelled insurance policies.
| Characteristics | Values |
|---|---|
| Ceasing Operations | Yes |
| Assets to be Auctioned Off | Yes |
| Windhaven National Insurance Co. licensed in Texas | 2012 |
| Windhaven National Insurance Co. offers auto policies in Florida | 30,600 policies as of Dec. 31, 2019 |
| Windhaven Insurance Co. (WIC) licensed in Florida | 2005 |
| Windhaven Insurance Co. (WIC) active policies in Florida | 73,000 as of Nov. 30, 2019 |
| Windhaven Insurance Co. (WIC) policyholder surplus | $1.7 million as of Sept. 30, 2019 |
| Windhaven Insurance Co. (WIC) net loss for 2018 | $9.7 million |
| Windhaven Insurance Co. (WIC) invested assets in 2019 | $74.2 million declining to $41 million, a 44.6% decrease |
| Windhaven Bankruptcy Implications | Unpaid medical bills, lawsuits |
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What You'll Learn

Windhaven Insurance Company's bankruptcy impacts medical providers
Windhaven Insurance Company's bankruptcy has left medical providers in a challenging situation, with many facing significant financial losses. Windhaven was known for its reluctance to pay out insurance claims, and as a result, medical providers are now dealing with a substantial amount of unpaid medical bills.
The bankruptcy has raised questions among medical providers about the likelihood of receiving payments for these outstanding bills. The Florida Insurance Guaranty Association (FIGA) has stepped in to address some of these concerns. FIGA, a non-profit corporation, is responsible for processing and paying certain covered claims when an insurance company is liquidated. The association has requested itemized statements, billing ledgers, and medical bills/therapy notes from medical providers to facilitate the claims process.
While FIGA's involvement provides some relief, there are limitations to the claims they can process and pay. The association's maximum coverage is capped at the existing policy limit or $300,000, and all claims are subject to a $100 statutory deductible. Additionally, some claims may not be covered by FIGA and will need to be filed against Windhaven's estate.
The bankruptcy has also resulted in the cancellation of all insurance policies issued by Windhaven, effective February 5, 2020. Policyholders were advised to seek alternative insurance arrangements, and their agents were notified directly of the policy cancellations. Windhaven's assets are being foreclosed on by lenders and are intended to be sold.
The impact of Windhaven Insurance Company's bankruptcy on medical providers is significant, with financial repercussions and administrative burdens. While FIGA provides a mechanism for addressing some outstanding claims, the process is intricate, and providers must carefully navigate the claims process to ensure compliance with FIGA's requirements and deadlines.
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Windhaven's financial decline and insolvency
Windhaven Insurance Company, a non-standard private passenger auto insurer based in Miami, experienced a financial decline that ultimately led to its insolvency and bankruptcy. The company's financial troubles came to light when its 2019 quarterly financial statement revealed a significant decline in policyholder surplus, falling short of the surplus amount mandated by Florida law. This was further exacerbated by a substantial net loss in 2018, amounting to nearly 20% of its 2017 year-end surplus.
The company's financial woes were compounded by a pattern of underestimating actual losses and failing to establish adequate loss reserves. As a result, Windhaven Insurance found itself unable to comply with the requirements of administrative supervision, leading to its placement into receivership. The Florida Department of Financial Services (DFS), appointed as receiver, notified the court that Windhaven Insurance was insolvent, setting in motion the process of liquidation.
The decline in Windhaven Insurance's financial health had been gradual but consistent. Between 2017 and 2018, the company witnessed a considerable drop in policyholder surplus, amounting to nearly $11 million. Additionally, its net loss for 2018 reached $9.7 million, indicating a troubling financial trajectory. Windhaven Insurance's invested assets also took a turn for the worse, declining sharply from $74.2 million in early 2019 to $41 million, representing a significant 44.6% decrease.
The company's financial instability had a direct impact on its ability to honour insurance claims. Windhaven Insurance developed a reputation for actively avoiding paying out insurance claims, leaving many medical providers with substantial amounts of unpaid medical bills. This prompted Florida officials to place the company's non-standard auto insurer, Windhaven Insurance Co. (WIC), into receivership and initiate liquidation proceedings. Windhaven Insurance's other entities, including Windhaven National Insurance Co., were also affected, with their assets being foreclosed and auctioned off.
As Windhaven Insurance's financial situation deteriorated, the focus shifted to addressing the concerns of policyholders and claimants. The Florida Insurance Guaranty Association (FIGA), a nonprofit corporation, was activated to assist with outstanding claims. FIGA provided a mechanism to process and pay certain covered claims, ensuring that policyholders received some form of compensation despite the company's bankruptcy.
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Windhaven's liquidation and receivership
Windhaven Insurance Company, a non-standard private passenger auto insurer based in Miami, was placed into receivership and liquidation in 2020. The company's financial woes dated back to at least 2017, with a decline in policyholder surplus and net losses. In November 2019, WIC was placed on administrative supervision by the Florida Office of Insurance Regulation (OIR) and later consented to being placed into receivership.
In December 2019, the Florida Department of Financial Services (DFS) filed a petition with the court stating that WIC's surplus was impaired. The court determined that there were sufficient grounds for liquidation, and on January 6, 2020, Leon County Court Judge Ronald W. Flury ordered the liquidation of Windhaven Insurance Co. (WIC). Windhaven alerted its agents and employees that it was winding down operations and that its assets were being foreclosed upon by a lender intending to sell them.
The Texas Department of Insurance also placed Windhaven National Insurance Co., a Texas-based private passenger auto insurer, into receivership. The receivership and liquidation of Windhaven Insurance Company and Windhaven National Insurance Company left many policyholders and medical providers with cancelled policies and significant amounts of unpaid bills. The Florida Insurance Guaranty Association (FIGA) was activated to help pay covered outstanding claims for Windhaven policies, with a maximum coverage of $300,000 per policy.
As Windhaven Insurance Company went into receivership and liquidation, all insurance policies issued by the company were cancelled effective 12:01 am on February 5, 2020. Policyholders were advised to seek new insurance coverage and were encouraged to consult with their agents regarding their insurance options. The cancellation of policies and the company's financial instability left many policyholders in a challenging situation, with some potentially stuck with the bill for unpaid claims and facing higher insurance costs in the future.
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Florida Insurance Guaranty Association's (FIGA) role in claims
Windhaven Insurance, a Florida-based auto and home insurer, ceased operations in 2020 with its assets being foreclosed and auctioned off. The company's financial woes were evident as early as 2018, with a significant net loss, and its condition worsened in 2019, leading to its eventual demise.
The Florida Insurance Guaranty Association (FIGA) plays a crucial role in safeguarding consumers when insurance companies fail. FIGA is a non-profit corporation established by the Florida Legislature in 1970. Its primary function is to process and service pending claims by or against Florida policyholders of member insurance companies that become insolvent and are ordered liquidated. FIGA's membership comprises all Florida-licensed direct writers of property or casualty insurance.
When an insurance company becomes insolvent and enters liquidation, FIGA steps in to protect policyholders and claimants. FIGA provides two key benefits: prompt payment of covered claims and payment of the full value of covered claims, up to the limits set by the policy or state law. This ensures that claimants receive their money without excessive delay and avoids potential financial difficulties.
FIGA's funding comes from two main sources: the assets of insolvent insurers and member company assessments. The assessments are typically capped at 2% of a company's net direct premium for regular assessments, with an additional 2% for emergency assessments related to hurricanes. FIGA's operations are overseen by the Florida Department of Financial Services, which reviews its plan of operation and may conduct audits.
In the case of Windhaven Insurance's bankruptcy, FIGA will take over the cases in litigation. They will request relevant documentation, such as itemized statements, billing ledgers, medical bills, and therapy notes, to process the claims. FIGA's role in the Windhaven bankruptcy is to ensure that valid claims are paid out to the claimants, providing financial protection and peace of mind.
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The future of Windhaven's lawsuits
Windhaven Insurance Company, a Florida-based non-standard private passenger auto insurer, was placed into receivership and ordered to be liquidated in early 2020. The company's financial troubles were due to a decline in policyholder surplus, net losses, and a pattern of underestimating actual losses. As a result, Windhaven's operations ceased, and its assets were auctioned off.
Secondly, Windhaven's bankruptcy has left many medical providers with significant amounts of unpaid medical bills. These medical providers are now seeking answers and wondering if they will ever receive payment for their services. It is important to note that FIGA has requested itemized statements, billing ledgers, and medical bills/therapy notes from these providers, which could indicate their intention to review and potentially pay these outstanding amounts. However, it is unclear how FIGA will handle these specific cases, and each case may vary depending on the individual circumstances.
Furthermore, Windhaven's policyholders may also be impacted by the lawsuits. While FIGA will process and pay covered claims, there are limits to the amounts they can cover. Claims are subject to a statutory deductible of $100, and the maximum amount FIGA will cover is the existing policy limit or $300,000. Policyholders who have claims exceeding this cap may need to file lawsuits against Windhaven's estate to recover their full amounts.
The receivership order also prohibits any new judicial or administrative proceedings against Windhaven. This means that any pending lawsuits or claims against Windhaven are likely to be stayed until the receivership process is complete. It is important to note that policyholders with claims against Windhaven should still submit their documentation to FIGA for review and potential payment, even if the claims are not currently being litigated.
In conclusion, the future of Windhaven's lawsuits is complex and multifaceted. FIGA will play a crucial role in resolving outstanding claims and lawsuits, but the process may be lengthy and subject to certain limitations. Medical providers and policyholders alike are seeking answers and financial resolution, and the outcome of each case will depend on the specific circumstances and the decisions made by FIGA and the courts.
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Frequently asked questions
Yes, Windhaven Insurance Company has gone bankrupt and is in receivership.
Windhaven Insurance tried to avoid paying insurance claims, resulting in many medical providers being left with significant amounts of unpaid medical bills. The Florida Insurance Guaranty Association (FIGA) has been activated to help pay covered outstanding claims for Windhaven policies.
If you need to check on the status of an existing claim or report a new claim, you should contact the Florida Insurance Guaranty Association (FIGA) at (800) 988-1450 (toll-free).









