Auto Repair: Understanding Cna Insurance And Your Options

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CNA National Warranty Corp offers a range of vehicle service contracts, also known as extended warranties, to help drivers cover the cost of unexpected car repairs after the factory warranty expires. The company is based in Scottsdale, Arizona, and has been operating since 1982. CNA National Warranty services are only available through select dealerships, and the cost depends on factors such as vehicle type, coverage length, location, and deductible. The company offers a variety of plans, including those for new, near-new, and used vehicles, with additional benefits such as rental car reimbursement and roadside assistance. While generally well-regarded, some customers have complained about denied claims and issues with cancellations.

Characteristics Values
Number of coverage plans 5 for independent buyers, 2 additional plans through car dealers
Types of coverage plans Automotive Preferred Care, Mechanical Advantage Care, Vehicle Value Care, Powertrain Advantage Care, Certified+Plus Care, Lifetime Limited Powertrain Warranty, Lifetime Wrap Service Contract, Z2 Service Contract, EV Service Contract, Term Protect Service Contract, Guaranteed Asset Protection (GAP), Certified Warranty
Add-on services Guaranteed Asset Protection (GAP), roadside assistance, rental car reimbursement, travel and lodging reimbursement, towing reimbursement, limp-along assistance, tire and wheel protection, paintless dent repair, windshield products, key or key fob replacement, protection for vehicle’s exterior paint and interior fabric, vinyl or leather, rust inhibitor and undercoating, theft deterrent
Customer reviews Generally positive, praising easy claims process, helpful customer service representatives, and quick response times. Some negative reviews mention denied claims and contract issues.
Customer ratings 4.3/5 stars on Google Reviews (over 697 reviews), 3.28/5 stars on Better Business Bureau (over 110 reviews)
Accreditation A+ rating from Better Business Bureau
Awards Dealers' Choice Awards #1 provider for 18 years, endorsed affinity partner of the American International Automobile Dealers Association (AIADA) since 1995

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CNA National Warranty services are not sold directly to drivers, they must be purchased through a dealership

CNA National Warranty services are not sold directly to drivers. Instead, they must be purchased through a dealership. This can make it difficult to shop around for the best plan and compare coverages and prices.

CNA National Warranty is a nationwide seller of vehicle service contracts, which help drivers pay for unexpected car repairs after their factory warranty expires. The company offers a range of extended warranty options, including five warranty plan options and other products such as Guaranteed Asset Protection (GAP) waivers and tire and wheel protection.

CNA National Warranty services are worth considering for those seeking an extended warranty. The company has a long history and a strong reputation in the industry, with an A+ rating from the Better Business Bureau (BBB). It has also won multiple Dealers' Choice Awards and is endorsed by the American International Automobile Dealers Association (AIADA).

While the specific terms and conditions of CNA National Warranty plans may vary by dealer, the company offers a range of coverage options to suit different driver needs. These include basic powertrain coverage, comprehensive coverage that mimics a factory warranty, and coverage for electric vehicles.

In addition to repair coverage, CNA National Warranty plans include benefits such as towing and emergency roadside assistance, rental car reimbursement, and travel and lodging reimbursement.

The cost of a CNA National Warranty plan depends on factors such as vehicle type, coverage length, dealership, location, and deductible. Interested customers can contact their local dealership to find out if they partner with CNA National and to obtain a quote.

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CNA National Warranty offers five levels of coverage to choose from

  • Z2 Service Contract: This is the core offering from CNA, with four levels of protection ranging from basic powertrain coverage to comprehensive exclusionary plans.
  • EV Service Contract: This is a newer offering focused on electric vehicles (EVs), with four tiers of coverage, including battery protection.
  • Term Protect Service Contract: This plan combines service contract coverage with a maintenance plan, offering flexibility in terms of length and type.
  • Guaranteed Asset Protection (GAP): This optional add-on covers the difference between the value of your vehicle and what you owe in the event of a total loss.
  • Certified Warranty: CNA partners with select dealers to offer custom warranty plans for certified pre-owned (CPO) vehicles, with the option to add additional coverage.
  • Lifetime Limited Powertrain Warranty and Wrap: This coverage extends beyond the standard powertrain warranty, protecting additional powertrain components for as long as you own the vehicle.

CNA also offers ancillary products to protect your vehicle's interior and exterior, including paintless dent repair, rust protection, and windshield coverage.

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CNA National Warranty services include various other products for drivers, including Guaranteed Asset Protection (GAP) waivers and tire and wheel protection

CNA National Warranty services include a range of products designed to offer drivers peace of mind and financial security. Among these products are Guaranteed Asset Protection (GAP) waivers and tire and wheel protection.

Guaranteed Asset Protection (GAP) Waivers

GAP waivers are a form of debt protection, designed to protect drivers from financial loss in the event of a total loss of their vehicle. In the case of a total loss, GAP waivers cover the difference between the value of the vehicle and the amount still owed on any loans or leases. This can amount to thousands of dollars and save drivers from paying two car notes while only driving one vehicle. GAP waivers are available as an addendum to a vehicle loan and can be purchased through a dealership for a one-time, lump-sum cost or rolled into loan or lease payments.

Tire and Wheel Protection

Tire and wheel-related issues are some of the most common challenges drivers face. Tire and wheel protection covers the cost of repairs and replacements due to everyday road hazards, such as potholes and glass. This protection often includes towing costs and can provide optional cosmetic coverage for minor nicks and scrapes. With no deductible, tire and wheel protection eliminates out-of-pocket expenses and ensures the safety and peace of mind of customers.

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The cost of a CNA National Warranty service depends on factors such as vehicle type, coverage length, dealership, location, and deductible

The cost of a CNA National Warranty service is dependent on a variety of factors. Firstly, the type of vehicle you own will impact the price of the warranty. Older vehicles and luxury vehicles tend to be more expensive to repair, so the warranty will reflect this. The make and model of your car will also influence the price, as some cars have higher average repair costs or lower reliability ratings.

Secondly, the length of coverage you choose will affect the price. Longer coverage periods will cost more, and you can also choose the type of coverage that best suits your driving habits and needs. For example, CNA National offers four levels of coverage, from basic powertrain protection to exclusionary plans that cover all vehicle components unless specifically excluded.

Thirdly, the dealership you purchase the coverage through will impact the cost, as pricing depends on the specific dealer. Additionally, your location can influence the price of the warranty service.

Finally, the deductible, or the amount you pay per repair, will also be a factor in the overall cost. A higher deductible will result in lower monthly payments, and vice versa.

It's important to note that you can include the cost of the warranty in your monthly vehicle payment, but this will result in paying interest on the warranty, increasing the total cost.

While the exact price of a CNA National Warranty service depends on these variables, the average cost of an auto warranty is around $2,845 for different levels of plans. Extended warranties typically range from $1,700 to $4,000 for three to seven years of coverage.

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CNA National Warranty has an A+ rating from the Better Business Bureau (BBB)

CNA National Warranty is a well-regarded company in the auto repair industry, as evidenced by its impressive A+ rating from the Better Business Bureau (BBB). This accreditation serves as a testament to the company's commitment to ethical business practices and its dedication to customer satisfaction.

The BBB is a trusted source for consumers seeking information about a company's reliability and trustworthiness. CNA National Warranty's A+ rating indicates that the company has met the BBB's high standards for business conduct, including honest advertising, transparency in business practices, and responsiveness to customer complaints.

This accreditation is particularly noteworthy as it reflects CNA National Warranty's long-standing commitment to providing exceptional service and products to its customers. The company has been in business for over four decades, and during this time, it has continuously strived to improve and expand its offerings.

One of the standout features of CNA National Warranty is its range of comprehensive coverage options. The company offers various vehicle service contracts, also known as extended warranties, that provide protection for different vehicle components. These contracts include the Z2 Service Contract, with four levels of auto protection, the EV Service Contract for electric vehicles, and the Term Protect Service Contract, which combines service and maintenance.

In addition to its core offerings, CNA National Warranty also provides ancillary products and services such as guaranteed asset protection (GAP), tire and wheel protection, paintless dent repair, and roadside assistance. This diverse suite of products ensures that customers can find tailored solutions that meet their specific needs.

While CNA National Warranty's products are only available through participating dealerships, the company makes it a priority to work closely with these dealerships to ensure that customers receive the best possible service. This collaborative approach has contributed to the company's strong reputation and the positive feedback it consistently receives from its customers.

Overall, CNA National Warranty's A+ rating from the BBB underscores its reliability, integrity, and dedication to customer satisfaction. With a wide range of coverage options, a long history in the industry, and a customer-centric approach, CNA National Warranty is a trusted choice for those seeking auto repair and protection services.

Frequently asked questions

If you have a vehicle service contract with CNA National Warranty and would like to cancel it, you should contact your dealership for assistance.

If possible, return to the dealership and, if needed, make sure to take advantage of your plan’s towing benefit to prevent further damage. Have the repair facility call the CNA National Claims line before beginning any repairs or parts are replaced.

If you’re unable to return to the dealership, your vehicle service contract will be accepted at thousands of licensed repair facilities throughout the U.S. and Canada. If you have a breakdown far from home, your towing benefit can help get you to a nearby repair facility.

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