
USG Insurance Services, Inc. is a national insurance wholesaler and MGA (Managing General Agent) that provides solutions for all lines of commercial coverage. The company was founded in 2000 and is headquartered in Tampa, Florida, with offices throughout the US. USG Insurance Services offers a range of insurance products, including an Active Assailant product designed to help organizations address the risks associated with violent incidents. The company also provides a system called INS LINK, which offers instant access to online quoting, transparency of account pipelines, and customised home pages, among other features.
| Characteristics | Values |
|---|---|
| Year of Incorporation | 2000 |
| Year of Activation | 2001 |
| Founder | Gerald Horton |
| President | Timothy Horton |
| Headquarters | Tampa, Florida |
| Recognition | Top 20 Wholesale/Broker by Insurance Business America |
| Officially licensed in all states | |
| Recognized as an All-Star MGA by Insurance Business America | |
| Recognized as a Top Insurance Workplace by Insurance Business America | |
| Recognized as a 5-Star MGA by Insurance Business America | |
| Recognized as a Best Place to Work by Insurance Business America | |
| National wholesale broker and managing general agent (MGA) | |
| Specializes in providing innovative solutions for hard-to-place commercial insurance | |
| Offers a revolutionary, interactive system, INS LINK, for insurance agents | |
| Offers Active Assailant product designed to help organizations address risks and offer protection against violent incidents | |
| Number of employees | 51-200 |
| Employee feedback | 51% of employees would recommend working at USG Insurance Services to a friend |
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What You'll Learn
- USG Insurance Services, Inc. is a national insurance wholesaler and MGA
- The company was incorporated in December 2000 and activated in January 2001
- It provides innovative solutions for hard-to-place commercial insurance
- USG has an internal team of specialists for many coverages and risk classifications
- The company has been recognised as a Top Insurance Workplace by Insurance Business America

USG Insurance Services, Inc. is a national insurance wholesaler and MGA
USG Insurance Services, Inc. is dedicated to building an environment that allows its employees to maximize their potential within the ever-changing, challenging, and competitive insurance industry. The company actively seeks out individuals who demonstrate insight, creativity, and motivation, and believes that its success lies within its employees. USG Insurance Services, Inc. provides innovative wholesale solutions for commercial, personal, surety, and specialty needs. They represent a range of A-rated carriers, both Admitted and Non-Admitted.
The company has a unique approach to the insurance industry, with a focus on "problem-solving" for all lines of commercial coverage, including challenging risks. Their Producer/Brokers are not divided by territory, coverage, or account size, allowing clients to work with their preferred team members for any location and coverage to meet their account needs. USG Insurance Services, Inc. has an internal team of specialists for various coverages and risk classifications, and their state-of-the-art technology, I3X: Insurance 3 eXchange, expedites the quote process and policy service.
USG Insurance Services, Inc. has been recognized by Insurance Business America on multiple occasions, including being named a Top Insurance Workplace and a 5-Star MGA. The company has expanded its operations with new branch offices and divisions, and has been licensed in all states, including Hawaii.
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The company was incorporated in December 2000 and activated in January 2001
USG Insurance Services, Inc. was incorporated in December 2000 and activated on 1 January 2001. The company was founded by Gerald Horton, who is also the Chairman and CEO. USG Insurance Services is headquartered in Tampa, Florida, with offices across the United States.
The company is a national insurance wholesaler and managing general agent (MGA) that provides solutions for all lines of commercial coverage. They also offer wholesale solutions for personal, surety, and specialty insurance needs. USG Insurance Services has a particular focus on challenging risks and has a team of specialists dedicated to various coverages and risk classifications.
In the two decades since its inception, USG Insurance Services has expanded its operations and services. The company has been recognised by Insurance Business America on multiple occasions. In 2012, Timothy Horton was promoted to President, and the company launched its Brokerage Division. Over the years, USG Insurance Services has also opened new offices and divisions, including the Transportation Division, the AAU Workers' Compensation Division, and the Service Center in Canonsburg, Pennsylvania.
USG Insurance Services has received various accolades, including being recognised as a Top 20 Wholesale/Broker, a 5-Star MGA, and a Best Place to Work by Insurance Business America. The company has also received positive reviews from its employees, with many highlighting the company's commitment to employee growth and work-life balance.
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It provides innovative solutions for hard-to-place commercial insurance
USG Insurance Services, Inc. is a national wholesale broker and managing general agent (MGA) that provides solutions for all lines of commercial coverage. The company was incorporated in December 2000 and began operations on January 1, 2001. It has since been recognised by Insurance Business America on multiple occasions, including as a Top 20 Wholesale/Broker and a 5-Star MGA.
USG Insurance specialises in challenging risks and offers "problem-solving" solutions for all lines of commercial coverage. Its team of experts, or Producer/Brokers, are not divided by territory, coverage, or account size, allowing clients to work with their preferred team members for any location and coverage and to meet all their account needs.
USG's state-of-the-art, proprietary technology, I3X: Insurance 3 eXchange, expedites the quote process and policy service. The company also offers INS LINK, a revolutionary, interactive system that provides insurance agents with instant access to online quoting, transparency of account pipelines, and the ability to create customised home pages, among other features. By freeing up time spent on administrative tasks, INS LINK allows agents to focus on recruiting clients and new business.
USG Insurance provides innovative solutions for hard-to-place commercial insurance, including commercial auto insurance. This type of insurance is designed for businesses that use vehicles as part of their operations and offers additional protection beyond standard auto coverage. It can help businesses manage the complex consequences of vehicle collisions involving company cars or trucks and can also provide coverage for employees who use their personal vehicles for work.
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USG has an internal team of specialists for many coverages and risk classifications
USG Insurance Services, Inc. is a national wholesale broker and managing general agent (MGA) that provides solutions for all lines of commercial coverage. It was incorporated in December 2000 and activated in January 2001. The company is dedicated to building an environment that allows its employees to maximize their potential within the ever-changing, challenging, and competitive insurance industry.
USG's internal team of specialists works closely with its Specialty Divisions to provide focused expertise and solutions. The company's state-of-the-art, proprietary technology, I3X: Insurance 3 eXchange, expedites the quote process and policy service.
USG Insurance Services was founded by top executives in the insurance industry who wanted to take a new approach to the industry. The company aims to be the provider of choice industry-wide for solutions to risk management challenges. Its areas of expertise include commercial, personal, surety, and specialty lines.
USG's Active Assailant product is designed to help organizations address the risks and offer protection against violent incidents, including mass shootings. This product offers coverage options for legal liability, physical damage, business interruption, extra expenses, response fees, victim coverage, medical expenses, temporary premises, brand rehabilitation, and childcare, among others.
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The company has been recognised as a Top Insurance Workplace by Insurance Business America
USG Insurance Services, Inc. has been recognised as a Top Insurance Workplace by Insurance Business America. This recognition is a testament to the company's dedication to creating a workplace that fosters employee growth and development, nurtures talent, and helps individuals reach their full potential.
USG Insurance Services, Inc. actively seeks out individuals who demonstrate insight, creativity, and motivation. The company is committed to building an environment that enables employees to maximise their potential within the dynamic and competitive insurance industry. USG understands that its success is built on the foundation of its employees and, therefore, focuses on nurturing talent and supporting career aspirations.
The company's innovative approach to insurance is reflected in its state-of-the-art technology, such as the INS LINK system and the I3X: Insurance 3 eXchange platform. These tools revolutionise the way insurance agents work, providing instant access to online quoting, streamlined account management, and efficient information retrieval.
USG Insurance Services, Inc. also stands out for its commitment to building lasting relationships with customers, carriers, investors, and employees. The company's problem-solving expertise and specialised teams ensure focused expertise and solutions for all lines of commercial coverage, including challenging risks.
The recognition by Insurance Business America as a Top Insurance Workplace aligns with employee reviews, which highlight the company's support for work-life balance, career advancement opportunities, and positive leadership. Overall, USG Insurance Services, Inc. presents itself as an employee-centric organisation, dedicated to creating a workplace that empowers individuals and drives industry innovation.
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Frequently asked questions
USG Insurance Services, Inc. is a national insurance wholesaler and MGA, providing solutions for all lines of commercial coverage.
USG Insurance Services specializes in providing innovative solutions for hard-to-place commercial insurance. They also have an Active Assailant product designed to help organizations address the risks associated with violent incidents.
The headquarters for USG Insurance Services is in Tampa, Florida, but they have offices throughout the US.
USG Insurance Services has between 51 and 200 employees.
USG Insurance Services provides a healthy work/life balance and reasonable goals for its employees. The company offers career advancement and development opportunities, and 51% of employees have a positive outlook on the company's future.



























