
21st Mortgage Corporation is a mobile home mortgage company that specializes in providing loans for mobile or manufactured homes. Unlike other mortgage lenders, 21st Mortgage does not require PMI (private mortgage insurance) on loans. The company has received mixed reviews, with some customers praising the company for their helpful representatives and efficient loan approval process, while others have complained about high-interest rates, poor customer service, and issues with insurance claims and payments.
| Characteristics | Values |
|---|---|
| Company Specialization | Home loans for mobile or manufactured homes |
| Down Payment | 0% to 35% down payment options |
| PMI Requirement | No PMI required |
| Fees | Origination, credit report, title transfer, appraisal, and other service fees |
| Closing Costs | Can be financed except for appraisal costs and recording fees |
| Customer Service | Mixed reviews, some report helpful representatives, while others report rudeness and harassment |
| Interest Rates | Considered high by some customers |
| Payment Flexibility | Strict on due dates, may increase monthly payments |
| Insurance Handling | Some customers report issues with insurance payments and reimbursements |
| Location | Knoxville, Tennessee |
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What You'll Learn
- st Mortgage does not require PMI (private mortgage insurance)
- Customers report both positive and negative experiences with 21st Mortgage
- st Mortgage offers loans for manufactured or mobile homes
- st Mortgage charges fees for origination, credit reports, and other services
- Customers report issues with 21st Mortgage's customer service

21st Mortgage does not require PMI (private mortgage insurance)
21st Mortgage Corporation specialises in providing loans for mobile or manufactured homes. The company does not require PMI (private mortgage insurance) on the loans it originates. This is unlike other mortgage lenders, who often require PMI for loans with a down payment of less than 20%.
PMI is a supplemental insurance policy that protects the lender in the event that the borrower defaults on their mortgage payments. It is important to note that PMI does not provide protection for the borrower and will not prevent foreclosure. The cost of PMI can vary depending on factors such as the size of the loan, the down payment amount, and the borrower's credit score. Typically, PMI premiums are paid to the lender on top of the monthly mortgage payment.
At 21st Mortgage, the company states that typical down payment requirements range from 5% to 35%, but there are also 0% down payment options available. While 21st Mortgage does not require PMI, it is important to note that the company does charge fees for origination, credit reports, title transfers, appraisals, and other services. These fees are not publicly disclosed, but you have the right to access this information prior to signing any loan agreement.
When considering a mortgage, it is important to carefully review the terms and conditions, including any associated fees and insurance requirements. By understanding the specifics of the loan, borrowers can make informed decisions and better manage their finances.
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Customers report both positive and negative experiences with 21st Mortgage
Customers have reported a variety of experiences with 21st Mortgage, with some expressing satisfaction while others have had negative encounters.
On the positive side, one customer praised the company for offering a variety of loan types and for their helpful and supportive representatives. They also highlighted the absence of PMI (private mortgage insurance) requirements on loans, which is uncommon among mortgage lenders. This customer's review suggests that 21st Mortgage's services enabled them to secure a loan for their first home, which they initially thought would be challenging.
However, several customers have shared negative experiences, citing issues with high-interest rates, poor customer service, and a lack of transparency regarding fees. Some customers have also complained about feeling harassed by the company due to frequent calls regarding late payments, which they found stressful and unpleasant. There are also reports of 21st Mortgage failing to communicate effectively about the loan process and provide timely updates.
One customer shared a particularly concerning experience, alleging that 21st Mortgage retained an insurance reimbursement meant for them, resulting in a significant financial loss and negative consequences for their credit score. This customer characterized the company as "deceitful and untrustworthy".
It is worth noting that individual circumstances and loan specifics likely play a role in shaping these diverse experiences and perceptions of 21st Mortgage. While some customers have praised the company for helping them secure loans, others have encountered challenges and expressed dissatisfaction with their interactions.
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21st Mortgage offers loans for manufactured or mobile homes
21st Mortgage Corporation specialises in providing loans for manufactured or mobile homes. Unlike other mortgage lenders, 21st Mortgage does not require PMI (private mortgage insurance) on the loans that it originates. The company offers financing for units with or without a permanent foundation. The minimum loan amount is $16,000 if you're buying from a dealer or an existing 21st Mortgage customer, and $25,000 if you're buying from individuals or refinancing loans.
To be eligible for a loan, your home must meet certain requirements. For example, the structure must have working plumbing, appliances, electricity, gas, locking doors, and sound roofing and flooring. It cannot be in need of extensive repairs. 21st Mortgage also offers advice for those shopping for a new home, including the importance of choosing a home within your budget, maintaining a solid history of timely payments, and demonstrating consistent employment and residence history.
If you're approved for a loan, the whole process should take as little as four to six weeks for a home loan, and six to eight weeks for home and land purchases. 21st Mortgage charges fees for origination, credit reports, title transfers, appraisals, and other services when applicable. You can finance all closing costs except for appraisal costs and recording fees. It's important to note that 21st Mortgage doesn't publicly share information on how much these fees may cost.
Overall, 21st Mortgage is a good option for those looking to finance a manufactured or mobile home, as it is the nation's number one lender in this space.
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21st Mortgage charges fees for origination, credit reports, and other services
21st Mortgage Corporation is a licensed lender that specializes in home loans for mobile or manufactured homes. It originates loans for borrowers purchasing homes from retailers or directly from another individual. It is the nation's largest manufactured housing lender and is owned by Clayton Homes, which is itself owned by Berkshire Hathaway Inc. 21st Mortgage is available in 46 states and Washington, D.C., and is not available in Alaska, Hawaii, Massachusetts, or Rhode Island.
When it comes to fees, 21st Mortgage Corporation charges fees for origination, credit reports, title transfers, appraisals, and other services when applicable. While the company doesn't publicly disclose its fee amounts, you have the right to access this information before signing any loan agreement. Lenders are required to provide a written document called a Loan Estimate, which outlines the loan terms, including fees, after you apply.
The origination fee covers the cost of processing your loan application, including collecting documentation, scheduling appointments, and filling out paperwork. This fee typically ranges from 0.5% to 1% of the total loan amount, and you may get it back if the loan closes. The credit report fee, on the other hand, typically ranges from $50 to $100, depending on the lender.
In addition to these fees, there are also closing costs, which can range from 2% to 5% of the loan amount for a normal mortgage. Closing costs may include homeowners insurance premiums, home appraisal services, title fees, origination fees, and property taxes. It's important to note that with 21st Mortgage, you can finance all closing costs except for appraisal costs and recording fees.
While 21st Mortgage has received some positive reviews for its customer service and professionalism, there have also been complaints about negative experiences, including lack of communication, rude staff, and issues with payment and late fees. It is always important to carefully review the terms and fees associated with any loan before making a decision.
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Customers report issues with 21st Mortgage's customer service
Customers have reported issues with 21st Mortgage's customer service, with some reviews describing the company as the "worst mortgage company ever". One customer complained about being harassed by the company when they were trying to make a payment, and being prevented from making said payment until they had discussed the reason for their lateness. Another review on the Better Business Bureau website describes the company's service as "terrible", citing a failure on the company's part to uphold their contract regarding repairs. The reviewer also states that they experienced stress during their pregnancy due to issues with 21st Mortgage.
On the other hand, some customers have reported positive experiences with 21st Mortgage's customer service representatives, describing them as "helpful and supportive". One reviewer noted that while the experience was stressful, it wasn't necessarily 21st Mortgage's fault.
In response to these complaints, 21st Mortgage has stated that it is their goal to help customers find the best solutions when unforeseen changes in financial circumstances arise and that they will cease any attempts to reach out via phone or email if requested. The company has also addressed complaints regarding credit reports, insurance claims, and account issues. However, in some cases, customers have not accepted the company's response or have failed to notify the Better Business Bureau of their satisfaction with the resolution.
Customers seeking answers to general questions related to home loans can contact 21st Mortgage at 865-292-2120, while those looking to arrange a payment can call 800-955-0021. The company also provides a mobile payment option at 888-598-6121 and a contact form on their website for written communication.
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Frequently asked questions
It is unclear what insurance company 21st Mortgage uses. However, there are several reviews online that mention insurance payments and reimbursements in relation to 21st Mortgage.
21st Mortgage Corporation is a mobile home mortgage company.
Reviews of 21st Mortgage are mixed. Positive reviews mention helpful representatives, while negative reviews mention unhelpful representatives, high-interest rates, and unexpected payment increases.







































