Jane Dotson
Maui Medical Group serves Maui, Hawaii, and is committed to providing high-quality healthcare to all patients, regardless of their insurance coverage or ability to pay. Maui Health, a part of Maui Medical Group, offers transparency in billing information and pricing, with hospitals required to publish pricing information online for shoppable services. Maui Medical Group accepts various insurance plans, and patients can contact their insurance carrier to confirm their specific coverage details and participating physicians. Maui Health also provides a range of payment options, including accepting cash payments for those without insurance or with insurance plans not listed as participating providers.
| Characteristics | Values |
|---|---|
| Maui Medical Group's Contact Number | (808) 242-6464 |
| Maui Memorial Medical Center's Main Operator Contact Number | (808) 244-9056 |
| Maui Health's Patient Relations Team Contact Number | (808) 242-2266 |
| Maui Health's Patient Financial Services Contact Number | 808.868.5281 or 888.418.6901 |
| Maui Health's Policy on Insurance Coverage | Serves all patients, regardless of their health insurance coverage or ability to pay |
| Maui Health's Policy on Pricing Information | Committed to maintaining transparency by sharing the most up-to-date information available |
| Requirement by the Centers for Medicare & Medicaid Services (CMS) | Hospitals must publish pricing information online for 300 shoppable services as of January 1, 2021 |
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What You'll Learn
Maui Medical Group accepts all patients
If you have any general inquiries or require medical assistance, you can select a Maui Health location and contact them via the information provided on their website. Alternatively, you can call the Maui Memorial Medical Center at (808) 244-9056.
To ensure transparency, Maui Health publishes pricing information online, as required by the Centers for Medicare and Medicaid Services (CMS). This includes the prices for all healthcare services and items, as well as commonly provided shoppable services that can be scheduled in advance.
If you have any questions about your hospital bill, you can contact Patient Financial Services at 808.868.5281 or 888.418.6901. For complaints, you may call the Wailuku Office at (808) 242-6464 and direct your concerns to the appropriate department, such as Customer Service, Nursing, or Administration.
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Contact your insurance carrier for a list of Maui Medical Group physicians
Maui Medical Group serves all patients, regardless of their health insurance coverage or ability to pay. However, to find out which physicians are covered by your insurance plan, you will need to contact your insurance carrier. They will be able to provide you with a list of participating physicians in their plan.
Firstly, select a physician from the list provided by your insurance carrier and call the physician's office to verify that they are accepting new patients. If they are, inform the physician's office that you would like to choose them as your primary care physician (PCP). Finally, contact your insurance company to let them know about your choice of physician.
If you need to change your PCP or Health Center, you should contact your insurance carrier to inform them of your request and give a reason for the change. They will then provide you with a list of participating physicians in their plan.
For questions about your hospital bill, you can call Patient Financial Services at 808-868-5281 or 888-418-6901. As of January 1, 2021, the Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish pricing information online for 300 shoppable services. This information does not include the prices for physician services.
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Maui Health hospitals publish pricing information online
Maui Health hospitals are committed to sharing the most up-to-date pricing information available. As of January 1, 2019, the Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish pricing information online. Maui Health hospitals maintain this transparency by sharing information about the medical descriptions and prices in what is known as a charge master. Each hospital has its own charge master used for billing purposes.
During a hospital visit, patients may receive services, medications, or medical supplies and devices. These charges are standard for all patients, regardless of their insurance coverage. However, it is important to note that the charge master and plan rate prices do not reflect the expected payment for most patients. Patients are advised to contact their insurance companies for an accurate estimate of their financial responsibility.
Maui Health hospitals provide two types of pricing files. The first file details the prices of all healthcare services and items, while the second file outlines the prices for commonly provided shoppable services that can be scheduled in advance. It is important to note that the prices may change if the care requires additional services. Additionally, the pricing information does not include the cost of physician services.
For questions about hospital bills, patients can contact Patient Financial Services at the provided phone numbers. Maui Health also offers financial specialists to assist patients with payment obligations and account-related inquiries. These specialists can provide information about various assistance programs, including those sponsored by Maui Memorial Medical Center. It is important to be aware that separate bills may be received for professional services rendered by doctors during diagnosis and treatment.
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Maui Health provides a charge master for billing
Maui Health is committed to maintaining price transparency by sharing the most up-to-date pricing information available. As of January 1, 2019, the Centers for Medicare & Medicaid Services (CMS) require hospitals to publish pricing information online. Hospitals may provide patients with a list of medical descriptions and prices known as a charge master. Each hospital has its own charge master, which is used for billing purposes.
During a hospital visit, patients may receive services, medications, or be furnished with certain medical supplies or devices. These charges are the same for all patients, regardless of insurance coverage. However, it is important to note that the charge master and plan rate prices are not the prices that most patients will be expected to pay for care. For an accurate estimate of patient financial responsibility, patients should contact their insurance company.
Maui Health provides patients with the option to pay through various methods, including cash, personal check, money order, and most major credit cards. Additionally, Maui Health offers complimentary eligibility screening and application assistance for government and non-government assistance programs, including Maui Memorial Medical Center–sponsored assistance programs.
For patients with no healthcare coverage, Maui Health provides financial assistance to qualified low-income, uninsured, and underinsured patients. Patients must meet the eligibility requirements, which include having a family income at or below 250% of the Federal Poverty Guidelines. Patients can consult with a counselor to determine eligibility and receive assistance with the application process.
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Maui Medical Group accepts Tricare, Blue Cross Blue Shield, Medicare, and HMSA
Maui Medical Group accepts a range of insurance plans, ensuring that patients can access the healthcare they need. The group serves the people of Maui, HI, and is committed to providing care regardless of insurance coverage or ability to pay.
Maui Medical Group accepts Tricare, an essential healthcare program for uniformed service members, retirees, and their families. This insurance coverage ensures that those who have served have access to quality healthcare. Additionally, Maui Medical Group also accepts Blue Cross Blue Shield, which is relied upon by nearly one-third of Americans for affordable and quality healthcare.
Medicare is another accepted insurance at Maui Medical Group. This federal health insurance program caters to individuals 65 and older and younger people with disabilities, providing them with the necessary healthcare support. Furthermore, Maui Medical Group also accepts HMSA insurance, allowing patients to benefit from their community-focused approach and access a range of healthcare services.
It is important for patients to contact their insurance carrier to confirm their specific coverage details and any participating physicians within the Maui Medical Group. Patients can then select a physician and verify their acceptance of new patients. This process ensures a smooth and efficient experience when seeking healthcare services.
Maui Medical Group prioritizes patient satisfaction and accessibility, as evidenced by their commitment to serving all patients, regardless of insurance status or financial situation. With accepted insurance plans, Maui Medical Group ensures that individuals can receive the healthcare they need without financial barriers.
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Frequently asked questions
Maui Medical Group serves all patients, regardless of their health insurance coverage or ability to pay. Contact your insurance carrier for a list of participating physicians.
Contact your insurance carrier and inform them of your request to change your PCP or Health Center, providing a reason for the change. They will provide a list of participating physicians in their plan.
Contact your insurance company for an accurate estimate of your patient financial responsibility.
Maui Memorial Medical Center's main operator can be reached at (808) 244-9056.
For questions about your hospital bill, please call Patient Financial Services at 808.868.5281 or 888.418.6901.
