Mazda Protection Update: Optimal Vehicle Operation

Mazda offers a range of protection plans and services to ensure optimal operation and provide peace of mind for drivers. These include the Mazda Extended Confidence Warranty, which covers various aspects of the vehicle even after the factory warranty has expired. Additionally, there are additional protection plans such as Gap Protection, Tire and Wheel Protection, Vehicle Theft Protection, and Appearance Package Protection, each offering specific benefits like financial coverage in case of a total loss, roadside assistance, and repair or replacement of certain parts. Mazda also provides Vehicle Service Agreements like the Platinum, Gold, and Powertrain plans, which offer flexible coverage terms and access to a nationwide service network. These plans can help shield drivers from unexpected repairs and provide coverage for eligible parts and repairs.

Tire and wheel protection

Mazda's Tire & Wheel Protection plan is an optional add-on that can be purchased at the time of financing or lease signing to protect your vehicle from unexpected costs. This plan covers the replacement of tires and wheels damaged by eligible road hazards, such as nails, broken glass, tree limbs, or potholes. It also includes mounting, balancing, valve stems, disposal/environmental fees, and taxes associated with tire and wheel replacement.

The Platinum Plus plan offers additional benefits, including paintless dent repair and windshield repair. Paintless dent repair uses specialized hand tools to gently push the dented metal back into its original form, covering dents up to four inches in diameter. Windshield repair restores minor chips and cracks up to six inches, caused by propelled rocks or other road hazards. Both of these services can be performed at your home, workplace, or local Mazda dealership.

Tire & Wheel Protection provides continued coverage for replacement tires that meet the vehicle manufacturer's size specifications. There is no limit to the number of covered structural damage claims during the agreement period. For eligible claims, you will receive up to $100 per claim for towing costs to the nearest authorized dealer or to change the damaged tire with your spare tire.

The protection plan can be transferred once, at no cost, from the original owner to a private party, excluding dealers. It is available for new, Certified Pre-Owned, and pre-owned Mazdas at the time of lease or purchase.

The cost of the Tire & Wheel Protection plan can vary, with some customers reporting a price of around $900. However, it is important to note that the price may depend on various factors and could differ based on your location and specific vehicle model.

Vehicle theft protection

Mazda's Vehicle Theft Protection is a comprehensive offering that provides peace of mind to Mazda owners. The protection plan includes a unique window-etching process that engraves a special identification code onto a vehicle's windows, making it easily traceable by law enforcement. This serves as a powerful deterrent from theft and significantly increases the chances of recovering the vehicle if it is stolen.

In the unfortunate event that your Mazda vehicle is stolen and not recovered, or if it is recovered but deemed a total loss by your primary insurance company, Mazda's Vehicle Theft Protection offers a financial reimbursement of up to $3,000. Additionally, a $2,000 replacement allowance is provided toward the purchase of a new vehicle from the same dealer. If your vehicle is stolen and recovered within 30 days, and your insurance company determines that it can be repaired, Mazda will cover the costs of repairs, up to $1,000.

To further protect your Mazda vehicle from theft, here are some additional measures you can take:

• Always take your vehicle's keys with you and never leave them inside or on the car.
• Close and lock all windows and doors when parking.
• Park in well-lit and busy areas whenever possible.
• Avoid leaving valuables inside your vehicle, especially those visible from the outside.
• Consider investing in additional anti-theft devices such as steering wheel locks, alarm systems, or GPS trackers.
• Keep your vehicle's registration and insurance information, as well as a copy of the owner's manual, in a safe place at home.
• Take photos of your vehicle, including close-ups of its unique characteristics, to aid in identification if needed.

Appearance package protection

The Appearance Package Protection offered by Mazda covers both the inside and outside of your car. It helps you repair dents or dings, as well as repair or replace upholstery inside your car. This type of protection is especially useful if you want to keep your car looking like new after an accident or other incidents that may affect its appearance.

Exterior Protection

Exterior protection forms a clear, protective barrier to seal out oxidation, pollutants, and ultraviolet rays. It also covers new vehicles against acid rain, tree sap, love bugs, and road salt. This helps the vehicle retain its value and good looks for years to come.

Interior Protection

Interior protection repels water-based and oil-based spills and covers new vehicles against small rips, tears, and burns. It also reduces fading, discolouration, and everyday wear and tear.

Other Appearance Protection Options

Appearance protection can also include protection for your vehicle's paint and fabric. Paint protection shields your car from the effects of acid rain, spotting, fading, oxidation, and loss of gloss. Fabric protection, on the other hand, prevents stains and discolouration on the interior fabric, allowing for quick and easy cleanup.

Total loss protection

Mazda offers a range of protection plans and services to provide peace of mind and ensure optimal operation of your vehicle. One such service is the Guaranteed Auto Protection (GAP) plan, which is designed to protect you financially in the event of a total loss.

A total loss refers to a situation where your vehicle is declared a total loss through theft, fire, or accidental damage, and you still owe more on your finance or lease contract. In such cases, the GAP plan may reduce or even eliminate your remaining balance. This coverage is available for both new and pre-owned vehicles and can be purchased at the time of financing or leasing.

The GAP plan covers the difference between the amount owed on your finance or lease contract and your auto insurance settlement. It is important to note that the type and availability of GAP coverage may vary by state, and it may not be available on finance and lease contracts in some states.

In addition to financial protection, the GAP plan also offers other benefits. It covers up to $1,000 of your auto insurance deductible, if applicable and permitted by state law. It is important to note that the purchase of a Guaranteed Auto Protection voluntary protection product is optional, cancelable, and not required to obtain credit.

Mazda also offers other protection plans, such as the Vehicle Service Agreements, which include the Platinum, Gold, and Powertrain plans. These plans provide coverage for eligible repair costs due to mechanical breakdown after your factory warranty expires. They also include 24/7 roadside assistance and reimbursements for covered vehicle rentals, meals, and lodging.

Furthermore, Mazda offers the Excess Wear and Use Protection (EWU) plan, which is designed to make lease-end easier by providing coverage for qualifying excess wear and use charges, including dents and dings. This plan is available only when you lease a new or Mazda Certified Pre-Owned vehicle and must be purchased at the time of lease inception.

For added convenience and peace of mind, Mazda also offers the MyMazda app, which provides features such as remote engine start, remote lock/unlock, and maintenance notifications. However, it is important to note that the app collects driving data, including name, address, Vehicle Identification Number (VIN), driving style, and more. Users have the option to opt out of data sharing through the app's settings.

Excess wear and use protection

Benefits of Excess Wear and Use Protection

• Peace of Mind: With this protection, you won't have to worry about unexpected costs for excess wear and use damages when returning your leased vehicle.
• Financial Protection: The plan can help you avoid paying out of pocket for covered damages, which can save you money at the end of your lease.
• Simplified Process: The claim process is usually straightforward, with no deductibles or reimbursement requests required.
• Vehicle Appearance Maintenance: By covering repairs for dents, dings, and tears, the protection helps maintain the appearance of your vehicle.

Considerations and Limitations

It's important to note that Excess Wear and Use Protection has certain limitations and conditions:

• Availability: These protection plans are often optional and may not be available in all states or locations.
• Transferability: Transferring the protection plan to a new lessee may be allowed only under specific conditions, such as the reassignment of the original lease contract.
• Exclusions: Not all types of damage may be covered, and there may be specific exclusions outlined in the protection plan agreement.
• Time of Purchase: Excess Wear and Use Protection is typically only available at the time of leasing the vehicle and may have a duration limit, such as up to 60 months.
• Cancellation Policy: While the protection plan may be cancellable, there are usually time restrictions and conditions for receiving a refund.

Mazda's Approach to Vehicle Protection

Mazda offers various vehicle protection plans and services, including the Mazda Extended Confidence Warranty, which provides peace of mind beyond the factory warranty period. While Mazda does not specifically mention Excess Wear and Use Protection, they offer additional protection plans like Gap Protection, Tire and Wheel Protection, Vehicle Theft Protection, and Appearance Package Protection. These plans aim to safeguard against financial losses, repair costs, and vehicle appearance issues.

In summary, Excess Wear and Use Protection is a valuable option for lease customers, shielding them from unexpected costs for excess wear and use damages. It ensures a hassle-free lease-end experience and helps maintain the vehicle's appearance and condition. However, it is essential to carefully review the specific terms, limitations, and exclusions of any protection plan before making a decision.

Frequently asked questions