
NJ FamilyCare is a medical insurance plan for families and individuals in New Jersey. The plan is available to children, parents or caregivers, adults without dependent children, and those who require additional support to live safely at home. Eligibility is determined by income level and family size, with benefits varying accordingly. To apply or inquire about eligibility, individuals can contact NJ FamilyCare directly or consult the website for more information on available benefits and services.
| Characteristics | Values |
|---|---|
| Eligibility | Based on income and health care needs. |
| Who is it for? | Children, parents or caretaker relatives, adults without dependent children, and people who need extra support and care to live safely at home. |
| Income eligibility | For children under 18, income up to 350% of the Federal Poverty Level (FPL). |
| Contact | 1-800-701-0710 (TTY: 711) |
| Renewal | Eligibility must be renewed annually. |
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What You'll Learn

Eligibility criteria for NJ FamilyCare
To be eligible for NJ FamilyCare, you must live in New Jersey, and eligibility is also based on your income. The income chart on the NJ FamilyCare website determines income eligibility and cost. The benefits and services you receive are based on your income level and the number of people in your family. These benefits include medical care, which is either free or low cost. To keep receiving these benefits, you must renew your eligibility every year.
MLTSS members must complete an annual clinical assessment and recertify their NJ Medicaid eligibility. You can call NJ FamilyCare at 1-800-701-0710 (TTY 1-800-701-0720) to find out your renewal date or request a renewal form. Alternatively, you can contact your caseworker at your County Welfare Agency (CWA). If you need information for your local CWA, call the Managed Care hotline at 1-800-701-0710 (TTY 711) or view a list of County Welfare Agencies by county.
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How to apply for NJ FamilyCare
To apply for NJ FamilyCare, you must be a New Jersey resident. All children can apply, regardless of their immigration status. Eligibility is based on income and household size.
To apply, you can visit the NJ FamilyCare website to fill out an application. You will need to provide income and household information. This will be used to determine your eligibility and the cost of your plan. You do not need a social security number for the application, but if you have one, you should enter it. If you move, you must update your address by calling 1-800-701-0710 (TTY: 711).
Before applying, it is recommended that you check with your healthcare providers to see which Health Plan(s) they accept. You can learn more about each plan on the Horizon NJ Health website.
If you need assistance with your application, you can call 1-800-637-2997 (TTY 711) to speak with a representative. Alternatively, you can contact your case worker at your County Welfare Agency (CWA). If you need information for your local CWA, you can call the Managed Care hotline at 1-800-701-0710 (TTY 711) or view a list of County Welfare Agencies by county.
Once you are approved for NJ FamilyCare, you will need to renew your eligibility every year.
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Benefits of NJ FamilyCare
The NJ FamilyCare program provides eligible New Jersey residents of all ages with access to free or low-cost health insurance. The program is publicly funded and offers quality, affordable healthcare to children, single adults, and families. Eligibility is based on income and household size, with benefits determined accordingly.
One of the key benefits of NJ FamilyCare is its affordability. The program is designed to provide quality healthcare at a low cost or even free of charge, depending on the income and family situation of the enrollee. This makes it accessible to those who may not be able to afford private health insurance.
Another advantage is the range of benefits and services offered. As a member, you are entitled to various medical care services, which are tailored to your specific needs and income level. These services can include everything from routine check-ups to more specialized care, ensuring that enrollees have access to the necessary healthcare services they require.
NJ FamilyCare also simplifies the application process by allowing residents to apply online and offering assistance in completing the application. This makes it convenient for residents to sign up and access the benefits they need. Additionally, residents can enroll year-round, ensuring they are not restricted by specific enrollment periods.
The program also offers peace of mind to its enrollees by providing ongoing support and the assurance of healthcare coverage. Members are required to renew their eligibility annually, which helps ensure they remain covered and can continue receiving the benefits they need. This renewal process also allows for adjustments to be made based on any changes in income or family circumstances, ensuring that benefits remain accessible and tailored to the individual's situation.
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Annual renewal process for NJ FamilyCare
The annual renewal process for NJ FamilyCare/Medicaid involves members renewing their coverage once a year to maintain their healthcare benefits. Here is a step-by-step guide to the annual renewal process for NJ FamilyCare:
Step 1: Watch for Renewal Notices
NJ FamilyCare members should expect to receive renewal notices in the mail. These notices may be pre-printed forms or blank applications. It is important to watch for these notices and respond in a timely manner to avoid any gaps in coverage.
Step 2: Gather Required Documentation
When completing the renewal application, members may need to include certain documentation. This typically includes proof of income, such as recent pay stubs or letters from employers indicating gross wages. It may also include proof of any other forms of income, such as self-employment earnings, rental income, or alimony.
Step 3: Complete and Submit the Renewal Application
Members should carefully fill out the renewal application, ensuring all required information is provided. The completed application, along with any necessary documentation, should then be mailed back to the address specified on the renewal notice. It is important to meet the stated due date to ensure continuous coverage.
Step 4: Seek Assistance if Needed
NJ FamilyCare understands that the renewal process can be challenging, and they encourage members to seek assistance if needed. Members can contact their local County Welfare Agency (CWA) or their NJ FamilyCare county office for help. Additionally, community organizations have participated in NJ FamilyCare training and are equipped to support members with the renewal process. These organizations can be found in each county, and members can reach out to them for guidance and support.
Step 5: Maintain Contact Information and Eligibility
To ensure a smooth renewal process, members are advised to maintain accurate and up-to-date contact information with NJ FamilyCare. This includes informing them of any changes in address or other relevant details. Additionally, members should ensure they continue to meet the eligibility criteria for NJ FamilyCare/Medicaid.
By following these steps, NJ FamilyCare members can effectively navigate the annual renewal process, ensuring they maintain their healthcare coverage without disruptions. It is important to stay proactive and engaged throughout the process, seeking assistance when needed, to safeguard the continuity of their healthcare benefits.
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Contacting NJ FamilyCare
If you have questions about NJ FamilyCare, including benefits or application status, you can reach them at 1-800-701-0710 (TTY: 711 or 1-800-701-0720). You can also contact your caseworker at your County Welfare Agency (CWA). If you need information about your local CWA, you can call the Managed Care hotline at 1-800-701-0710 (TTY 711) or view a list of County Welfare Agencies by county.
Additionally, Medical Assistance Customer Centers (MACCs) are available to provide customer service to NJ FamilyCare members and the general public. You can find your nearest MACC online. If you are an NJ FamilyCare provider or partner organization with queries, you can email [email protected].
For emergency services, dial 911 or go to your nearest hospital. For emergency mental health services, dial 988. If you are a low-income resident in need of a cellphone to communicate with NJ FamilyCare or healthcare providers, visit the Affordable Connectivity Program page. If you are deaf or hard of hearing and require specialized technology to communicate with NJ FamilyCare or healthcare providers, visit the Division of the Deaf and Hard of Hearing Equipment Distribution Program page.
Remember that eligibility for NJ FamilyCare is based on income and residency in New Jersey. You can visit the NJ FamilyCare website to view the income chart used to determine eligibility and costs. To apply for NJFamilyCare, you can call 1-800-637-2997 (TTY 711) for assistance in completing your application.
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Frequently asked questions
The group number on your insurance card is a unique identifier for your specific plan. It is typically used to file claims and keep track of benefits and coverage.
Your group number should be listed on your insurance card or online account. If you cannot locate it, you can contact NJ FamilyCare at 1-800-701-0710 (TTY: 711) or visit the NJ FamilyCare website for more information.
NJ FamilyCare is a health insurance program in New Jersey that provides free or low-cost medical coverage to eligible individuals and families based on income and healthcare needs.
NJ FamilyCare is available to children, parents or caretaker relatives, adults without dependent children, and those who need extra support to live safely at home. Eligibility is based on income, with children aged 18 and under eligible at higher incomes up to 350% of the Federal Poverty Level (FPL).
You can apply for NJ FamilyCare online or by calling 1-800-637-2997 (TTY 711) to speak to a representative who can help you with the application process.











































