Progressive Direct auto insurance is the division of Progressive that sells insurance directly to customers. Customers can purchase a policy through Progressive's website or by calling customer service. Progressive Direct auto insurance is sold online and over the phone, and the company maintains call-center staff and incurs marketing expenses. Progressive uses insurance scores and other underwriting tools and rating variables to place customers in groups, determine potential insurance claims risk for those groups, and calculate rates based on the potential risk that each group represents. The company does not use credit history solely to refuse to insure a customer or to cancel a policy. Progressive automatically enrolls eligible customers in accident forgiveness programs, and it guarantees repairs for as long as the customer owns or leases their vehicle when they take it to one of their network shops.
Characteristics | Values |
---|---|
Average annual savings for drivers | $800 |
Average rate for car insurance | $2,326 per year |
Average rate for teen drivers | More than 30% higher than the national average |
Average rate for young adult drivers | Slightly less than the national average |
Average rate for adult drivers | $500 more per year than the company with the cheapest rates |
Average rate for senior drivers | $300 less per year than the national average |
Average rate after a speeding ticket | $100 less than the national average |
Average rate after an accident | $100 less than the national average |
Average rate after a DUI | $1,000 less than the national average |
Average rate for drivers with poor credit | $1,200 less than the national average |
Average rate for low coverage | $250 less than the national average |
Average rate for high coverage | $200 less than the national average |
Number of discounts offered | 13 |
What You'll Learn
Progressive's accident forgiveness program
Small Accident Forgiveness is offered to new Progressive customers in most states as part of the Loyalty Rewards program. Under this program, your insurance rate stays the same for your first claim that is less than or equal to $500. This type of accident forgiveness is automatically included in your policy in most states.
Large Accident Forgiveness is available to customers who have been with Progressive for at least five years and have remained accident and violation-free during that time. With Large Accident Forgiveness, your rates won't increase even if the total claim exceeds $500. This type of accident forgiveness is also included in the Loyalty Rewards program and is available in most states.
Progressive Accident Forgiveness is an optional, additional benefit that you can purchase when you buy or renew your auto policy with Progressive. With this benefit, you may be eligible to have one accident forgiven per policy period, in addition to any accidents that qualify for Small and Large Accident Forgiveness.
It's important to note that accident forgiveness may not be available in all states, and eligibility can vary by insurer. Progressive's accident forgiveness program can provide peace of mind and protect you from rate increases in the event of a car accident.
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Progressive's point system
Progressive uses insurance scores and other tools to group customers, assess their potential insurance claims risk, and calculate rates based on that risk. These insurance scores are determined by factors such as credit history, driving record, vehicle type, age, and other variables. Progressive's data shows that customers with the worst insurance scores are twice as likely to file an insurance claim as those with the best scores.
When it comes to driving records, each state has its own point system, with points being assigned for various traffic violations. For example, in Arizona, a speeding violation will add three points to a driver's license. Accumulating eight or more points within 12 months can result in the requirement to attend traffic school or even a license suspension. While Progressive does not directly factor in these points when calculating insurance rates, having a significant number of points indicates multiple violations, which can lead to an increase in insurance rates.
The impact of points on a driver's license can vary depending on the state and the insurer. Generally, one point is assigned for minor violations, such as driving with broken taillights or an expired license, and may not significantly affect insurance costs. On the other hand, two points for relatively minor traffic violations, such as driving at night without headlights, can increase insurance costs by 20% to 100%. As the number of points increases, so does the likelihood of higher insurance premiums and the risk of license suspension.
In addition to the point system, Progressive also considers other factors when determining insurance rates. These factors include the driver's insurance history, the seriousness of the violation, and the state's laws. For example, Progressive states that an at-fault accident can increase rates by an average of 62.5% nationwide, while not-at-fault accidents may have a lesser impact. Similarly, traffic tickets may not affect insurance rates for the first offense, but multiple tickets within a three-year period can lead to a rate increase of about 30% on average.
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Progressive's insurance scores
Progressive Insurance uses insurance scores to place customers in groups, determine potential insurance claims risk for those groups, and calculate accurate rates based on the potential risk that each group represents. Progressive does not use information about credit history solely to refuse to insure a customer or to cancel a policy. Progressive uses insurance scores as an additional predictive factor, which is not offered by other factors such as driving record, vehicle type, age, etc. Progressive's data shows that consumers with the worst insurance scores are twice as likely to have an accident or insurance claim as those with the best scores.
Progressive groups customers based on similar characteristics, evaluates their claims experiences within these groups, and determines what to charge individuals with characteristics similar to members of the group. They charge a higher rate for customers more likely to have claims and a lower rate for customers less likely to have claims.
Insurance scores are just one of many factors that Progressive considers when determining rates. Depending on the state, they also consider your driving record, type of vehicle, where you live, your gender, your age, and other factors. Progressive offers a wide range of insurance products to meet your specific needs, including customized coverages.
Progressive does not have any information about a point system on its official website. However, Progressive states that an at-fault accident increases rates by an average of 62.5% nationwide. Not-at-fault accidents are less likely to increase prices, but it can happen. Progressive doesn’t charge as much if the accident was not your fault, but how much more you’ll pay depends on state laws and your driving and claims history.
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Progressive Direct auto insurance
The Progressive Corporation offers the same coverage and insurance add-ons, whether you get Progressive Direct auto insurance or use an independent agent or broker. Progressive sells insurance in a few ways and does not employ captive agents. It sells directly to consumers and through independent agents and brokers.
There are two main differences between buying Progressive insurance through an independent agent or broker and buying directly from the company. The first is the price, which can be slightly different. The second is who you interact with to get service.
You may find slightly different prices if you compare car insurance rates through an agent and Progressive's website. That's because each business model has different costs associated with it. Progressive Direct auto insurance is sold online and by phone, which means the company maintains call-center staff and has expenses such as marketing to consumers. Your price includes these costs of doing business.
Independent agents make commissions that Progressive bakes into insurance prices. Brokers also make commissions, and you may pay separate charges to have brokers help you file a claim or change your coverage.
Progressive offers 13 discounts for policyholders, including continuous insurance, good student discounts, and teen driver discounts. Depending on your situation, you could be eligible for multiple discounts if you get Progressive Direct auto insurance.
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Progressive's full-coverage insurance
Liability coverage is mandatory in almost all states and covers damages or injuries you cause to another person or vehicle, up to a certain limit. Comprehensive and collision coverage, on the other hand, are optional but essential for protecting your own vehicle. Comprehensive coverage protects your car from events out of your control, such as fire, theft, or vandalism, while collision coverage pays for repairs or replacement if your vehicle collides with another object or vehicle.
In addition to the core coverages, Progressive offers a range of optional extras, including roadside assistance, rental car reimbursement, and loan/lease payoff coverage. You can also add specialised coverage for car rentals, custom parts and equipment value coverage, and even pet injury coverage.
Progressive also offers a variety of discounts, such as bundling home and auto insurance, which can save you an average of 7%. Additionally, they guarantee repairs for as long as you own or lease your vehicle when using one of their network shops.
While Progressive falls short in customer service, claims handling, and customer loyalty, it excels in providing affordable coverage options and a wide range of discounts. Progressive is a good choice for drivers with poor credit or a DUI on their record, as well as senior drivers.
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Frequently asked questions
Progressive does not directly factor points into your car insurance rate. However, accumulating a significant number of points may increase your rate due to the number of violations on your record.
Most states add a certain number of points to your license every time you break a traffic law. The number of points added per violation varies by state. For example, Arizona will add 3 points to your license for a speeding violation.
Progressive uses insurance scores and other underwriting tools and rating variables to place customers into groups. They then evaluate the claims experiences within these groups and determine what to charge individuals based on the potential risk that each group represents.
Progressive considers various factors when determining rates, including your driving record, type of vehicle, where you live, your gender, your age, and other factors depending on the state.