
Mount Auburn Hospital offers financial counselling services to help patients with billing and insurance. The hospital provides payment plans and medical financial aid for those who cannot pay their copayment or full bill. They accept all major credit cards and submit bills directly to patients' insurance plans. Patients can also request a cost estimate of their healthcare services in advance, which can include hospital fees, medication costs, and medical tests.
| Characteristics | Values |
|---|---|
| Payment methods | Cash, checks, Mastercard, Visa, American Express, and all major credit cards |
| Payment plans | Available |
| Medical financial aid | Available |
| Billing | Mount Auburn Hospital will submit a bill to your insurance plan for the care received |
| Balance billing | Patients are protected from balance billing when they receive emergency care or are treated by an out-of-network provider at an in-network hospital |
| Cost estimate | Available upon request |
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What You'll Learn
- Mount Auburn Hospital offers payment plans and financial aid
- Patients can request a cost estimate for healthcare services
- The hospital submits bills to insurance plans
- Patients are billed directly for copayments, deductibles, and balances
- Billing questions should be directed to the number on the invoice

Mount Auburn Hospital offers payment plans and financial aid
Mount Auburn Hospital is committed to providing hospital services to treat your condition or injury, no matter your ability to pay or level of health insurance coverage. The hospital offers financial counseling services to assist patients with payment plans and other medical financial aid. If you can't pay a copayment or the full bill right away, you can explore payment options by calling one of the financial counselors at 617-655-6849.
Mount Auburn Hospital also provides the option to request a cost estimate of your healthcare services in advance, giving you an idea of the expected charges. This estimate might include hospital fees, medication costs, and medical tests. Additionally, the hospital offers protection against surprise medical bills. When you receive emergency care or are treated by an out-of-network provider at an in-network hospital, you are safeguarded from balance billing. In these cases, you will not be charged more than your plan's copayment, coinsurance, and/or deductible amounts.
The hospital accepts all major credit cards, including Mastercard, Visa, and American Express, providing flexibility in payment methods. For billing inquiries, Mount Auburn Hospital's patient account team is available Monday through Friday from 8:00 am to 6:00 pm to provide quick answers to your questions.
It is recommended that patients contact their insurance companies directly to understand their payment responsibilities fully. Mount Auburn Hospital will submit a bill to your insurance plan for the care you received and will then bill you directly for any copayments, deductibles, or outstanding balances not paid by your insurance company.
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Patients can request a cost estimate for healthcare services
Mount Auburn Hospital provides financial counselling services to assist patients with billing and insurance-related queries. Patients can request a cost estimate for healthcare services, which can include hospital fees, medication costs, and medical tests. This estimate can help patients understand the expected charges and plan their financial obligations accordingly.
To obtain a cost estimate, patients can contact the hospital's financial counselling services or refer to the "Right To Receive a Good Faith Estimate of Expected Charges Notice" available on the hospital's website. This estimate provides transparency and helps patients make informed decisions about their medical care.
In addition to cost estimates, Mount Auburn Hospital offers payment plans and medical financial aid for those facing difficulties in paying their medical bills. The hospital is committed to ensuring that all individuals receive the necessary care, regardless of their ability to pay or insurance coverage. Patients are encouraged to contact their insurance company directly to understand their payment responsibilities and explore available payment options.
When receiving emergency care or treatment from an out-of-network provider at an in-network hospital, patients are protected from balance billing, also known as surprise billing. In such cases, patients should not be charged more than their plan's copayment, coinsurance, or deductible amounts. Mount Auburn Hospital provides billing and account inquiries through its patient account team, available Monday through Friday from 8:00 am to 6:00 pm.
For specific billing questions, patients can refer to the contact information provided on their invoice. The billing department will assist with any queries and reach out for further resolution if needed. Mount Auburn Hospital accepts various payment methods, including cash, checks, and major credit cards, ensuring flexibility and convenience for its patients.
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The hospital submits bills to insurance plans
Mount Auburn Hospital provides hospital services to treat a patient's condition or injury, regardless of their ability to pay or level of health insurance coverage. The hospital submits bills to insurance plans and offers payment plans and financial aid for those who cannot pay. Patients can also request a cost estimate of their healthcare services in advance, which can include hospital fees, medication costs, and medical tests.
If you have insurance, Mount Auburn Hospital will submit a bill to your insurance plan for the care you received. The hospital will then bill you directly for any copayments, deductibles, or other outstanding balances not paid by your insurance company. Mount Auburn Hospital accepts all major credit cards, as well as cash, checks, Mastercard, Visa, and American Express for certain visits.
It is recommended that patients contact their insurance company to understand their payment responsibilities. In the case of emergency care or treatment by an out-of-network provider at an in-network hospital, patients are protected from balance billing, also known as surprise billing. This means that patients should not be charged more than their plan's copayment, coinsurance, and/or deductible amounts. Mount Auburn Hospital provides financial counselling services to assist patients with any questions or concerns regarding their financial responsibilities.
For billing inquiries, patients can contact the Mount Auburn Hospital patient account team, which is available Monday through Friday from 8:00 am to 6:00 pm. Additionally, financial counselors can be reached at 617-655-6849 to discuss payment options for those who cannot pay right away.
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Patients are billed directly for copayments, deductibles, and balances
Mount Auburn Hospital provides hospital services to treat patients' conditions or injuries, regardless of their ability to pay or level of health insurance coverage. The hospital offers payment plans and other medical financial aid for patients who are unable to pay copayments or the full bill immediately. Patients are billed directly for copayments, deductibles, and balances not paid by their insurance company.
In some cases, patients can request a cost estimate of their healthcare services in advance to understand the expected charges. This estimate might include hospital fees, medication costs, and medical tests. Mount Auburn Hospital recommends that patients contact their insurance company to understand their payment responsibilities fully. Patients can refer to the details on their health insurance card and call the insurance provider to clarify any billing questions.
The hospital's financial counseling services assist patients with payment options and provide quick answers to billing and account inquiries during business hours on weekdays. Patients can also explore payment plans by contacting the hospital's financial counselors. Mount Auburn Hospital protects patients from balance billing or surprise billing when they receive emergency care or are treated by an out-of-network provider at an in-network hospital. In such cases, patients are charged only the copayment, coinsurance, and/or deductible amounts outlined in their insurance plan, without any additional surprise charges.
Additionally, the hospital accepts various payment methods, including all major credit cards, cash, checks, and specific cards such as Mastercard, Visa, and American Express for preventive care visits. It is important to note that billing questions related to invoices should be directed to the contact numbers provided on the respective invoices.
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Billing questions should be directed to the number on the invoice
Mount Auburn Hospital provides financial counselling services to assist patients with billing and insurance-related queries. The hospital offers payment plans and medical financial aid for those who are unable to pay a copayment or the full bill. Patients are recommended to contact their insurance company to understand their payment responsibilities.
If you have received treatment at Mount Auburn Hospital and have billing queries, you should direct your questions to the number on your invoice. The billing department will be able to address your concerns and, if necessary, they will reach out to the relevant department to resolve your query.
The hospital provides the option to request a cost estimate for healthcare services in advance, which can include hospital fees, medication costs, and medical tests. This allows patients to anticipate the costs they can expect. Mount Auburn Hospital also offers financial assistance and can help direct patients to free or low-cost services in the local area, including assistance with bills, rent, food, and transportation.
Mount Auburn Hospital's patient account team is available Monday through Friday from 8:00 am to 6:00 pm to answer any billing and account inquiries. They can be reached at 617-655-6849, and patients can discuss payment options and explore financial aid with the hospital's financial counselors.
It is important to note that Mount Auburn Hospital upholds the right for patients to receive care regardless of their ability to pay or level of health insurance coverage.
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Frequently asked questions
It is not clear which medical insurance plans are accepted by Mt Auburn Hospital. However, the hospital states that it will submit a bill to your insurance plan for the care you received.
Mt Auburn Hospital provides hospital services to treat your condition or injury, regardless of your insurance coverage or ability to pay. The hospital offers payment plans and other medical financial aid if you cannot pay a copayment or the full bill right away.
Yes, in some cases, you can ask for a cost estimate of your healthcare services in advance. This estimate might include hospital fees, medication costs, and medical tests.
For billing inquiries, you can call the patient account team at 617-499-5090 or 617-655-6849.







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