Infinity Auto Insurance: Comprehensive Coverage Across Select States

Infinity Insurance is a non-standard auto insurance company that offers policies in seven states: Arizona, California, Florida, Georgia, North Carolina, Pennsylvania, and Texas. The company specializes in providing coverage for high-risk drivers who may have multiple driving violations, poor credit, or limited insurance options due to past driving offences. Infinity is owned by Kemper Insurance and provides a range of car insurance options, including liability, comprehensive, and collision insurance, as well as optional add-ons such as uninsured motorist coverage and rental car reimbursement. While Infinity has higher-than-average customer complaints and poor customer satisfaction rankings, it can be a good choice for drivers who have been denied coverage by other insurers or are considered high-risk.

Infinity auto insurance is available in California, Arizona, Florida, Georgia, North Carolina, Pennsylvania, and Texas

Infinity auto insurance is available in seven US states: California, Arizona, Florida, Georgia, North Carolina, Pennsylvania, and Texas. The company specializes in nonstandard insurance for high-risk drivers, including those with a poor driving record, poor credit history, or international licenses.

Infinity auto insurance is a subsidiary of Kemper Insurance and offers a complete line of car insurance options, including liability, comprehensive, and collision insurance. Optional add-ons are also available, such as uninsured motorist coverage, medical payments coverage, and rental car reimbursement.

Infinity's rates are higher than average, with an average annual cost of $2,908, which is $793 more than the average rate for nonstandard insurers. The company has poor customer satisfaction ratings and is ranked low for customer service. However, it can be a good choice for drivers who have been denied coverage by other insurers due to their high-risk status.

Infinity provides extra support for Hispanic drivers, with a website available in Spanish and agents who are trained to answer questions in Spanish. The company also offers various discounts that can help lower the cost of a policy, such as accident-free/clean driving record, good student, and paid-in-full discounts.

Infinity offers liability-only and full-coverage car insurance

Infinity Insurance Agency, Inc. offers liability-only and full-coverage car insurance to drivers in the United States. Liability insurance is required to drive legally, as it covers property damage and bodily injuries to other people and their property in the event of an accident where you are at fault. Infinity offers liability-only insurance, which is the most common type of personal auto insurance coverage as it is frequently state-required.

However, liability insurance does not cover damage to the driver's own vehicle or person, so many people choose to add other types of insurance to their personal policy. Collision and comprehensive insurance can be selected to supplement liability insurance. Collision insurance pays for repairs to your vehicle after colliding with another vehicle or object, while comprehensive coverage pays for repairs to your vehicle when it is damaged by something other than a collision, such as vandalism, fire, theft, or weather-related damage.

Infinity offers full-coverage car insurance, which includes liability, collision, and comprehensive insurance. This means that Infinity's full-coverage insurance can cover damage to your own vehicle, as well as damage to other people and their property. Infinity's full-coverage insurance also includes uninsured/underinsured motorist coverage, which protects you if you are in an accident with a driver who does not have insurance or does not have adequate insurance.

In addition to liability, collision, and comprehensive insurance, Infinity offers several optional add-ons, including uninsured motorist, medical payments coverage, and rental car reimbursement. Infinity also provides personal injury protection (PIP) in states where it is required. PIP covers medical expenses related to accidents, regardless of who is at fault. Infinity also offers special glass coverage, which offers additional coverage for repairing or replacing a cracked or chipped windshield resulting from something other than a crash.

Infinity is a non-standard auto insurance company that specializes in insuring high-risk drivers with major driving violations or poor credit. They provide insurance in parts of Arizona, California, Florida, Georgia, North Carolina, Pennsylvania, and Texas. Their rates are higher than average, with an average annual cost of $2,908, but they offer various discounts that can help lower the cost of a policy.

Infinity is a non-standard insurer, specialising in policies for drivers with major violations

Infinity Insurance is a non-standard insurer, specialising in policies for drivers with major violations. This means that it provides cover for drivers who may be considered high-risk due to their age, poor credit history, or bad driving record, including accidents or traffic violations. Infinity is therefore an option for those who have been denied coverage by other insurance companies.

Infinity is the second-largest insurer of non-standard auto insurance and is owned by Kemper Insurance. It offers policies in parts of seven US states: Arizona, California, Florida, Georgia, North Carolina, Pennsylvania, and Texas.

As a non-standard insurer, Infinity's rates are higher than average. Its annual rates range from $1,576 to $3,881, with an average of $2,908. This is $793 more than the average rate for non-standard insurers. The cost of an Infinity policy depends on the driver's profile and desired coverage. For example, an 18-year-old driver with a clean record can expect to pay around $46 per month for minimum coverage, while a driver with a speeding ticket will pay an average of $58 per month. After an accident, the rate increases to $83 per month, and for a driver with a DUI, the rate is around $83 per month.

Infinity offers a range of standard car insurance policies, including liability, comprehensive, and collision insurance. It also provides several optional add-ons, such as uninsured motorist coverage, medical payments coverage, and rental car reimbursement. One of Infinity's standout features is its focus on serving Hispanic drivers, with a Spanish-language website and agents who are trained to answer questions in Spanish.

In summary, while Infinity Insurance may be more expensive than other insurers, it fills a specific need in the market by providing coverage for high-risk drivers who may struggle to obtain insurance elsewhere.

Infinity offers optional add-ons such as rental car reimbursement and roadside assistance

Infinity Insurance Agency, Inc. offers a range of optional add-ons to supplement your auto insurance policy. These include rental car reimbursement and roadside assistance, which can provide valuable peace of mind when you're on the road.

Rental car reimbursement coverage helps cover the cost of renting a car while your vehicle is being repaired after an accident or other insured event. This can be a huge help if you rely on your car for getting to work, running errands, or other daily activities. By having this optional add-on, you can minimise the disruption to your life and stay mobile while your car is out of action.

Roadside assistance is another valuable optional extra offered by Infinity. Through the Infinity DriverClub, members can access 24-hour services such as towing, jump-starts, and lockout assistance. Unlike traditional roadside assistance programmes, there is no monthly or annual fee for DriverClub membership. Instead, members only pay for services when they need them, at pre-negotiated rates. This can be a cost-effective way to ensure you have assistance when you need it, without paying for services you may not use regularly.

Infinity also offers other optional add-ons to enhance your auto insurance policy. These include uninsured motorist coverage, medical payments coverage, and special glass coverage for repairing or replacing a cracked or chipped windshield.

Infinity's range of optional add-ons allows you to customise your policy to suit your specific needs and budget. By choosing the right combination of add-ons, you can ensure you have the protection and assistance you need when something unexpected happens on the road.

It's important to note that Infinity Insurance only operates in certain parts of seven states: Arizona, California, Florida, Georgia, North Carolina, Pennsylvania, and Texas. Their policies are designed for high-risk drivers who may have been denied coverage by other insurers due to past driving offences or poor credit. Infinity also has a strong focus on serving Hispanic drivers, with a Spanish-language website and bilingual insurance agents.

Infinity has poor customer service and high customer complaints

Infinity Insurance is a non-standard auto insurance company that offers policies to drivers who have had multiple driving violations or been turned down by other insurance companies. However, its customer service is consistently rated as poor, with the company ranking last in J.D. Power's customer satisfaction surveys. In fact, it has received nine times more complaints than a typical insurer of its size. This suggests that policyholders could face a challenging and protracted claims process following an accident.

Infinity's customer support is intended to be a key differentiator for the company. Its website states that it is committed to offering quality insurance options that can be tailored to meet individual budgetary and coverage needs. It also offers 100% Spanish bilingual insurance agents to answer any questions and help customers find the best policy for them. However, despite these efforts, customer feedback indicates that Infinity's service falls short of expectations.

The company's financial strength is rated A- by AM Best, which is lower than other major insurance companies. While Infinity is likely still able to pay out claims, customers should be cautious if this rating drops further. Infinity's parent company, Kemper, also does not have good customer service ratings or high ratings overall.

Infinity's poor customer satisfaction means that most drivers should consider alternative providers. Drivers with clean records or minor driving incidents will typically find cheaper rates and better customer service elsewhere. However, for those with major driving violations who are struggling to get a quote elsewhere, Infinity may be a viable option.

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