
California State University East Bay (CSUEB) offers a range of benefits to its employees and students, including health insurance plans. Open Enrollment is an annual opportunity for employees to review and make changes to their benefit plan elections, including health, dental, and vision plans. For students, Open Enrollment allows them to register for classes without the formal university admissions process. CSUEB requires F-1 and J-1 visa students to maintain adequate health insurance coverage and provides a preferred health insurance vendor, with United Healthcare being the insurance company for the 2025-2026 academic year. Students can purchase health insurance plans through the United Healthcare website, while employees can review and make changes to their health plans during the designated Open Enrollment period, with all transactions typically due by a specified date in October.
| Characteristics | Values |
|---|---|
| Open Enrollment Period | Students can add courses during their appointed enrollment time, the Open Enrollment period, or during the Late Registration period. |
| How to Add Courses | Students can add courses using MyCSUEB or by contacting the appropriate academic department office. |
| Late Add Period | Students can add classes during the Late Add period with the instructor's consent and department. |
| Permission Numbers | Permission numbers are required for swapping courses. |
| Waitlists | Students can place their names on a waitlist for a full course. |
| Open University | Students can enroll through Open University to take Cal State East Bay undergraduate and graduate classes without the formal admissions process. |
| Credit Transfer | A maximum of 24 Open University semester credits can be transferred to an undergraduate degree program, and 9 semester credits can be transferred to a graduate degree program. |
| Insurance | F-1 & J-1 visa students must purchase and maintain adequate health insurance during their enrollment. CSUEB provides a preferred health insurance vendor, and students can purchase plans through the United Healthcare website. |
| Insurance Holds | Insurance holds are permanent on student records and will be moved to future terms based on insurance plan expiration dates. |
| Proof of Insurance | Students must provide proof of insurance, including their name on the policy and eligibility dates. |
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What You'll Learn

International students must have health insurance
International students at California State University East Bay (CSUEB) are required to have health insurance coverage that meets the University's standards. F-1 and J-1 visa students must purchase and maintain adequate health insurance during their enrolment at CSUEB, and J-2 dependents are also required to have health insurance coverage.
CSUEB provides a preferred health insurance vendor, United Healthcare, and does not accept alternative insurance health plans. Students can purchase their health insurance plan on the United Healthcare website. Students will not receive insurance cards by mail and must download a copy of their card on the United Healthcare site. It is important to carry the insurance card at all times.
If a student's government or program sponsor provides them with health insurance, they can apply for a waiver of the mandatory health insurance. To be granted a waiver, the health insurance coverage must meet CSUEB's standards, and the student must bring a copy of the insurance policy to the US. This health insurance coverage must be maintained throughout their entire stay in the USA, including any academic training.
Refunds are only provided to students who have withdrawn from CSUEB and did not use the health insurance plan during the period of enrolment. Students must submit their request for a refund within 30 days of the coverage start date.
Open Enrollment is an annual opportunity for students to review their current benefit plan elections and make any necessary changes. During this time, students can enrol in a benefit plan, change or add to their benefit plans, and add or remove eligible family members, among other actions. The deadline for Open Enrollment transactions for the 2024-2025 academic year was October 11, 2024.
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Review benefit plan elections
Open Enrollment is an annual opportunity to review your current benefit plan elections to ensure they continue to meet your needs and those of your family. During this time, you can review your benefit plan elections and make changes as necessary.
You can enroll in a benefit plan, change or add to your benefit plans, add or remove eligible family members, and elect to decline or cancel coverage or enroll or cancel FlexCash. You can also enroll or re-enroll in annual Health Care or Dependent Care reimbursement accounts (HCRA/DCRA) and update or enroll in voluntary benefit plans.
Voluntary benefit plan enrollments, such as ARAG's Legal plan and The Standard, are processed through the specific provider's website. Open Enrollment changes, such as health, dental, and HCRA/DCRA, are submitted through MyHR.
It is important to carefully review your pay warrant to ensure that your open enrollment changes are reflected accurately. If there are any discrepancies, it is recommended to contact the Human Resources Benefits Team as soon as possible.
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Enrol in a benefit plan
Enrolling in a benefit plan at California State University East Bay (CSUEB) offers various options, including health, dental, and vision plans. The open enrollment period is the time to review and make changes to your benefit plan elections. Here is a step-by-step guide to help you through the process:
Step 1: Understand the Open Enrollment Period
The open enrollment period at CSUEB typically occurs annually and allows you to make changes to your benefit plan. During this time, you can enrol in a new benefit plan, change or add to your existing plans, and update voluntary benefit plans. The specific dates for open enrollment may vary, so it is essential to check the official CSUEB website or relevant sources for the most up-to-date information.
Step 2: Review Available Benefit Plans
Before enrolling, carefully review the available benefit plans offered by CSUEB. This includes understanding the different types of insurance plans, such as health, dental, and vision insurance, as well as other benefits like retirement programs and voluntary plans. Each plan has its own coverage, network providers, and associated costs, so it is important to compare and choose the one that best suits your needs.
Step 3: Enrol in a Benefit Plan
During the open enrollment period, you can enrol in your chosen benefit plan. For health insurance, CSUEB provides a preferred health insurance vendor, United Healthcare, which offers comprehensive and affordable health insurance plans. You will need to purchase the health insurance plan through the United Healthcare website, ensuring that you select the correct insurance category and provide the required information.
Step 4: Complete Necessary Forms and Documentation
Depending on your chosen benefit plan, you may need to complete certain forms and provide documentation. For example, for health insurance, you may need to obtain an electronic copy of your Summary of Benefits and Proof of Insurance. Additionally, if you are not the primary insurance holder, you must provide proof of your relationship to the primary holder. Submit the required documentation to the relevant department or platform, following the instructions provided by CSUEB.
Step 5: Confirm Your Enrollment
After enrolling in your benefit plan, confirm that your elections have been successfully processed. For health insurance, download and print your insurance card from the United Healthcare website or mobile app. Keep this card with you at all times. Additionally, review your pay warrant to ensure that your open enrollment changes are accurately reflected. If you notice any discrepancies, promptly contact the Human Resources Benefits Team for assistance.
Remember, the enrollment process and specific steps may vary depending on the benefit plan you choose. Always refer to the official CSUEB websites, guides, and resources for the most accurate and up-to-date information regarding open enrollment and benefit plans.
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Add or remove family members
Open Enrollment at CSUEB is an opportunity for individuals to review their current benefit plan elections and make changes to ensure they continue to meet their needs and those of their family. During this period, individuals can add or remove eligible family members from their insurance plans.
Adding Family Members
To add a family member to your insurance plan during Open Enrollment, you will need to provide proof of your relationship to the primary health insurance holder. You can obtain an electronic copy of your Summary of Benefits and Proof of Insurance, which includes your name on the policy and eligibility dates. Send this information to [email protected] for review and approval. If approved, you will be required to purchase the United Healthcare Medical Evacuation & Repatriation plan.
Removing Family Members
To remove a family member from your insurance plan during Open Enrollment, you will need to contact the Human Resources Benefits Team and make the necessary changes to your plan. It is important to note that any changes made during Open Enrollment will have an effective date of January 1 of the following year. For example, changes made during Open Enrollment 2024 will take effect on January 1, 2025.
Deadlines
It is important to be mindful of deadlines when making changes to your insurance plan during Open Enrollment. All Open Enrollment transactions are typically due by a specific date, after which no changes will be accepted. For example, for Open Enrollment 2024, the deadline for submitting transactions was Friday, October 11, 2024.
International Students
It is important to note that CSUEB requires F-1 & J-1 visa students to maintain adequate health insurance coverage during their enrollment. F-2 dependents are strongly encouraged to purchase health insurance for their time in the USA, while J-2 dependents are required to have health insurance coverage. CSUEB provides a preferred health insurance vendor, and students are expected to purchase their health insurance plan from the designated vendor's website.
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Voluntary benefit plans
One example of a voluntary benefit plan offered by CSUEB is the Vision Plan. The university's Vision Service Plan (VSP) provides administration of vision benefits and claims. Eligible employees are automatically enrolled in the basic plan, which is employer-paid and carries no monthly premium. Employees seeking enhanced benefits can opt for the VSP Premium Plan, which offers a wider range of services for a monthly premium. This plan allows employees to select any licensed ophthalmologist, optometrist, or dispensing optician, including those outside of California. However, the highest benefits are obtained when using a participating provider from the VSP Provider list.
Another voluntary benefit plan available to CSUEB employees is ARAG's Legal plan. This plan offers legal services and coverage to employees, providing peace of mind and support in legal matters. Enrolling in this plan is done directly through the provider's website, and employees are encouraged to carefully review their pay warrants to ensure that their open enrollment changes are accurately reflected.
CSUEB also offers a range of voluntary retirement and savings plans. These plans include the CSU East Bay Tax Shelter Annuity Representative program and various retirement programs. These plans provide employees with options to save for their future and plan for their retirement years. Additionally, employees can explore increasing their life insurance benefits through plans such as "The Standard", which offers enhanced coverage options.
It is important to note that while some plans have specific enrollment criteria and deadlines, others, such as The Standard, do not have an official open enrollment period. Therefore, it is essential for employees to carefully review the details of each voluntary benefit plan and understand the associated enrollment processes and timelines. By taking advantage of these voluntary benefit plans, employees can customize their benefits package to meet their unique needs and those of their families.
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Frequently asked questions
Open Enrollment is an annual opportunity for students to review their current benefit plan elections to ensure they meet their needs and those of their family. During this time, students can enroll in a benefit plan, change or add to their benefit plans, and add or remove eligible family members.
Open Enrollment for insurance at CSUEB occurs during two enrollment periods for regular registration, followed by Open Registration, Late Registration, and the Late Add period. The specific dates for these periods can be found on the Important Dates page.
Students can enroll during open enrollment by using MyCSUEB or by contacting the appropriate academic department office if assistance is needed. Open University students can enroll through MyCSUEB beginning on the first day of the term and ending on the last day of the Add Period.

































