Paul Sanchez
Nationstar Mortgage, now known as Mr. Cooper, is a national mortgage lender and servicer. The company offers a range of mortgage products directly to consumers. If you have a loan with Nationstar Mortgage, you may need to update your homeowners insurance policy with the new mortgagee clause. The address to send your insurance bill to is PO Box 7729 Springfield, OH 45501. You can also contact Nationstar Mortgage by calling (888) 480-2432 or by emailing [email protected].
| Characteristics | Values |
|---|---|
| Name | Nationstar Mortgage |
| Also known as | Mr. Cooper |
| Type of company | national mortgage lender and servicer |
| Headquarters | Lewisville, Texas |
| Phone number | (888) 480-2432 |
| [email protected] | |
| Address for insurance bills | Nationstar Mortgage LLC Its Successors and/or Assigns PO Box 7729 Springfield, OH 45501 |
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What You'll Learn
Nationstar Mortgage's customer service phone number
Nationstar Mortgage, now known as Mr. Cooper, has a dedicated customer service phone number for mortgage-related queries. The number to call is 833-685-2566. You can also contact Mr. Cooper by chat, mail, or social media.
If you are looking to update your insurance policy with the mortgagee clause address for Mr. Cooper (formerly Nationstar Mortgage), the address is:
Nationstar Mortgage LLC
Its Successors and/or Assigns
PO Box 7729
Springfield, OH 45501
You will need to notify your insurance company that your loan has been transferred to Mr. Cooper and that they will be receiving payments from them. Provide them with your new loan number and ask them to update the mortgagee clause on your account.
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Nationstar Mortgage's customer service email
Nationstar Mortgage, now known as Mr. Cooper, is a national mortgage lender and servicer. The company offers a wide range of mortgage products to the public and services over 1.8 million loans.
Nationstar Mortgage/Mr. Cooper provides several contact options for customers, including phone, email, and mail. The best email address to contact the company regarding customer service issues is [email protected], which 44% of customers use. Another email address that can be used to reach Mr. Cooper is [email protected], which 44% of customers use to address their issues and concerns.
If you need to mail Mr. Cooper for customer care or have queries regarding payments, send your letter to the following address:
Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783
There are several other addresses for different purposes:
- For Overnight Mail: Mr. Cooper, 800 State Highway 121 Bypass, Lewisville, TX 75067
- For Notices of Error/Request for Information: Attn: Customer Relations, PO Box 619098, Dallas, TX 75261-9741
- For Mortgagee Clause Address: Nationstar Mortgage LLC Its Successors and/or Assigns, PO Box 7729 Springfield, OH 45501
The customer service phone number for Mr. Cooper is 1-833-685-2565 or 833-816-1151. The phone lines are open Monday through Thursday between 7:00 am and 8:00 pm CT, Friday between 7:00 am and 7:00 pm CT, and Saturday between 8:00 am and 12:00 pm CT.
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Nationstar Mortgage's mailing address
Nationstar Mortgage, also known as Mr. Cooper, is a national mortgage lender and servicer. The company is headquartered in Lewisville, Texas, and offers a range of mortgage products directly to consumers. If you need to send an insurance bill to Nationstar Mortgage, the mailing address is:
Nationstar Mortgage LLC
Its Successors and/or Assigns
PO Box 7729
Springfield, OH 45501
This address can be used for updating your insurance policy with the mortgagee clause address for Mr. Cooper/Nationstar Mortgage. If your loan has been transferred to Nationstar Mortgage, you will need to update your homeowner's insurance policy with this address.
You can also contact Nationstar Mortgage by phone at (888) 480-2432 or by email at [email protected]. The average call time is 4 minutes, and you may be asked for your social security number or full name for identification purposes.
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Updating your insurance policy
Nationstar Mortgage, a national mortgage lender and servicer, is now known as Mr. Cooper. If your loan was transferred to Nationstar Mortgage, you need to update your homeowners insurance policy with the new mortgagee clause. The address to send your insurance bill to is:
Nationstar Mortgage LLC
Its Successors and/or Assigns
PO Box 7729
Springfield, OH 45501
You will also need to notify your insurance company that your loan was transferred to Nationstar Mortgage and that they will be receiving payments from them. Provide your insurance company with your new loan number and ask them to update the mortgagee clause on your account.
If you have any issues or concerns, you can contact Nationstar Mortgage by phone at (888) 480-2432 or by email at [email protected]. The average call time is 4 minutes, and the shortest wait times are on Sundays.
Additionally, if your insurance policy does not include the following Mortgagee Clause, you must contact your insurer and provide them with this information:
Nationstar Mortgage LLC
Its Successors and/or Assigns
PO Box 7729
Springfield, OH 45501
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Payment options
Nationstar Mortgage, now known as Mr. Cooper, offers a variety of payment options for its customers. Here are the ways through which you can make your payments:
Online Payment
You can make your payments online by visiting the Mr. Cooper website. The website provides video instructions on how to make an online payment, making it a convenient and straightforward option.
Phone Payment
Another option is to make a payment over the phone by calling the customer service number at (888) 480-2432. This number can be used to address any issues or concerns you may have regarding your mortgage. The average call time is 4 minutes, and the shortest wait times are usually on Sundays.
Mailing a Payment
If you prefer to mail your insurance bill, you can send it to the following address:
Nationstar Mortgage LLC Its Successors and/or Assigns, PO Box 7729 Springfield, OH 45501. Make sure to include all the necessary information, such as your loan number and any relevant documentation.
Biweekly AutoPay
Mr. Cooper also offers a Biweekly AutoPay option, which allows you to make automatic payments at regular intervals. This can help you stay on top of your payments and avoid late fees. You can find out more about setting up AutoPay and managing your automatic payments on the Mr. Cooper website.
Other Payment Methods
Additionally, Mr. Cooper accepts payments from checking, saving, and money market accounts. You can also make payments using checks, money orders, or cashier's checks. However, they do not currently accept debit or credit card payments.
It's important to note that if your loan has been transferred to Nationstar Mortgage, you need to update your homeowners insurance policy with the new mortgagee clause and address. You should also notify your insurance company of the transfer and provide them with your new loan number.
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Frequently asked questions
The address for insurance bills for Nationstar Mortgage, also known as Mr Cooper, is PO Box 7729 Springfield, OH 45501.
The best number to call Nationstar Mortgage customer service is (888) 480-2432.
The best email to contact Nationstar Mortgage customer service is [email protected].
Nationstar Mortgage customer service is open Monday to Thursday from 7 am to 8 pm, Friday from 7 am to 7 pm, and Saturday from 8 am to 12 pm. All times are in Central Time.
Nationstar Mortgage accepts payments from checking, saving, and money market accounts, as well as checks, money orders, and cashier’s checks. They do not accept debit or credit card payments.
