Paul Sanchez
American Family Insurance, also known as AmFam, is a company that offers a wide range of insurance products to individuals, families, and small businesses. The company is committed to attracting and retaining the best talent and offers a variety of career opportunities, including internships, in areas such as Finance, Actuarial, Sales, Marketing, IT, and Legal. AmFam believes that its people are its most valuable asset and is dedicated to fostering an innovative and customer-centric culture. With a focus on providing outstanding support to its customers and offering growth opportunities to its employees, American Family Insurance presents rewarding careers that make a positive impact in the community.
| Characteristics | Values |
|---|---|
| Company Mission | To provide the best level of support to customers and treat talent with respect |
| Company Values | Passion, purpose, diversity, inclusion |
| Company Culture | Respectful, collaborative, innovative |
| Company History | Founded in 1923, The Main Street America Group is headquartered in Jacksonville, Florida, with offices in seven other U.S. locations |
| Products | Homeowners, auto, personal umbrella, business owners policies, contractors, commercial auto, workers' compensation, umbrella, contract/construction, fidelity, commercial surety bonds |
| Customer Base | Individuals, families, and small businesses in 37 states |
| Career Opportunities | Sales, Finance, Actuarial, Legal, Innovation, IT, Human Resources, and more |
| Employee Benefits | Competitive pay, growth opportunities, respectful and collaborative culture, meaningful work |
| Internships | Paid student internships available in Claims, Business, Marketing, IT, Customer Service, and other areas |
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What You'll Learn
Diversity and inclusion
American Family Insurance is committed to fostering a diverse and inclusive workplace that reflects the changing demographics of its customers and the country. The company understands that its customers are diverse, with different needs and backgrounds, and thus aims to tailor its products and services accordingly. To achieve this, American Family Insurance strives to attract and retain a diverse talent pool, recognising that a variety of skills, expertise, and experiences are necessary to meet the needs of its diverse customer base.
The company's Business Resource Groups (BRGs) are vital to its diversity and inclusion strategy. These groups comprise talented employees from different backgrounds, locations, divisions, job levels, and generations, bringing diverse perspectives forward. BRGs promote inclusion by creating a sense of community and providing opportunities for professional development and cultural awareness. American Family Insurance also invests in cultural dexterity, encouraging advocacy and allyship through inclusive conversations.
The company is dedicated to supporting the dreams of its customers, employees, and minority-owned businesses. It has partnered with Diverse Business Enterprises and launched its Supplier Diversity Program to support diverse entrepreneurs and suppliers. Additionally, American Family Insurance is one of 150 companies committed to the Hispanic Promise, a pledge to hire, promote, retain, and celebrate Hispanic people.
American Family Insurance recognises the importance of equitable practices and is committed to breaking down structural barriers that impede equity. The company coaches its leaders and provides resources, real-time data, and insights to empower equitable business practices. With a flexible work environment and a customer-focused approach to collaboration, American Family Insurance prioritises the well-being and satisfaction of its employees, fostering an environment where everyone feels supported and inspired to do their best work.
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Rewarding careers
American Family Insurance offers rewarding careers that make a positive impact in your community. The company is committed to building teams with diverse talents, skills, expertise, and experiences to meet the needs of its diverse customer base.
American Family Insurance is a people-first company, and its HR team is dedicated to being a strategic partner for its employees and agents. The company offers several career paths and outstanding growth opportunities. Whether you're in Finance or Actuarial, Legal, Sales, or another division, you'll be supported in pursuing your aspiring career goals.
For instance, the Sales team at American Family Insurance works closely with agents to develop promising business opportunities. They know the product lines inside and out and enjoy a rare combination of exciting projects and a laid-back atmosphere.
The company also offers paid internships for students, providing an opportunity to discover their passions and gain experience in areas such as Claims, Business, Marketing, IT, Customer Service, and more.
American Family Insurance's focus on its customers and employees attracts talent and meets their needs. The company's engagement with its customers drives it to provide the best support and treat its talent with respect. This creates a sense of personal satisfaction for employees, knowing they have made a positive impact and protected their customers' dreams.
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Innovation and technology
American Family Insurance is committed to growing a diverse and inclusive culture that empowers innovation and protects and restores the dreams of its communities, customers, and employees. The company is driven by its customers and employees and provides more than just a job – it provides opportunities.
The company is focused on intentional expansion regarding racial and ethnic diversity in its talent and leadership pipelines, as well as creating more opportunities for women to secure leadership roles. American Family Insurance is a people company, first and foremost, and its HR team is dedicated to being a strategic partner for its employees and agents.
The company's legal team is responsible for making sound legal decisions that push the company forward and also serves as trusted consultants in creating innovative new products and business ventures, always ensuring they uphold the highest ethical standards.
American Family Insurance also has a sales team that works with agents to develop promising business opportunities. The company has continued to innovate in its industry, meeting the needs of more than 1 million customers while maintaining its commitment to its customers, partners, and employees.
The analytics team at American Family Insurance fuses data with a customer-centric approach to create smart business strategies that help the company grow. The team examines how customers are shaping the business and what can be done to improve the journey for both the company and the customers. The company builds on its 90+ years of expertise with investments in technology and data, preparing its employees to lead and disrupt the insurance industry and surpass customer expectations.
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Sales and business development
American Family Insurance is a company driven by its desire to help its customers and employees pursue their dreams. The company is always looking for talented, customer-focused innovators to join its team and offers several opportunities in sales and business development.
As a sales representative at American Family Insurance, you will be a trusted, caring advisor in your community. You will inspire, protect, and restore the dreams of the company's customers by providing them with the support they need. This includes helping them recover from tragedies and accidents, repairing their cars and homes, and even rebuilding entire towns. To succeed in this role, you should be a solution-oriented people person who enjoys helping others find the solutions they need. You will also need a background in sales and, depending on your role, a license in property, casualty, life, and/or health insurance.
In addition to sales roles, American Family Insurance also offers opportunities for business development. The company's innovation team, for example, works on evolving traditional business models and pioneering new ways to steer the enterprise forward. They collaborate closely with thought leaders, startups, and academics to find new paths to reinvent and energize the business.
Another business development opportunity at American Family Insurance is in the finance or actuary department. Here, you will be responsible for creating cost-benefit analyses, developing annual performance plans, designing new insurance products, and creating the right fiscal strategies.
American Family Insurance is committed to providing its employees with the best possible talent and treating them with respect. The company's HR team is dedicated to being a strategic partner for its employees and agents, helping them find the best roles and build strong careers and secure futures.
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Finance and actuarial roles
American Family Insurance offers rewarding careers that make a positive impact on communities. The company is committed to building diverse and talented teams, treating employees with respect, and providing outstanding growth opportunities.
Actuaries play a crucial role in insurance companies, using mathematical, statistical, and financial analysis to assess risks and design insurance policies. They help set premiums, reserve amounts, and payouts for various types of insurance, including life, health, property, and casualty insurance. Actuaries at American Family Insurance specifically work with data and trends related to the company's customers and products to ensure the company's financial stability and help make strategic decisions.
Finance professionals at American Family Insurance are responsible for financial planning, analysis, and strategy. They work closely with other departments to create cost-benefit analyses, develop annual performance plans, and manage the company's financial health. These roles require strong analytical skills, financial modelling expertise, and a deep understanding of accounting principles and financial regulations.
Both finance and actuarial roles at American Family Insurance involve collaboration with colleagues across the company, including customer-facing teams, to ensure the company's financial well-being and support its overall mission and goals. With a focus on talent and respect for employees, these roles offer opportunities for growth and making a meaningful impact.
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Frequently asked questions
Am Fam Insurance is a customer-driven company that focuses on diversity and inclusion. Employees rate the company 3.4 out of 5 stars, and 56% would recommend working there to a friend.
67% of job seekers rate their interview experience at Am Fam Insurance as positive, with an average difficulty score of 2.8 out of 5.
Am Fam Insurance offers good benefits, a pension, and invaluable experience in the insurance industry.
Am Fam Insurance has a passionate and purpose-driven culture that prioritizes making a difference and supporting customers.
You can join Am Fam Insurance's talent community to stay informed about career opportunities, recruitment activities, and events.
