Haris Ashley
American Family Insurance, also known as Am Fam, is an insurance company that has been serving customers in Waukesha County, Wisconsin, since 1927. The company offers a range of insurance products, including auto, home, and life insurance, and is committed to meeting the unique needs of its customers. In addition to providing insurance services, Am Fam also demonstrates its commitment to the Waukesha community through its support during challenging times and its sponsorship of local organizations, such as the Waukesha County Youth Hockey Association.
| Characteristics | Values |
|---|---|
| Location | 1425 SUMMIT AVE STE 204, WAUKESHA, WI 53188-3200 |
| Phone Number | (262) 701-3970 |
| Fax | (855) 276-7453 |
| Working Hours | Monday to Thursday: 9:00 AM-5:00 PM |
| Agents | Victoria Sanchez-Klemp, Jennifer Scheler, Christopher Koury |
| Services | Auto, Home, Life, Boat, Business, ATV Insurance |
| Awards | American Star - Customer Excellence Award, AFLIC Award Winner, All American, Hall of Fame |
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What You'll Learn
American Family Insurance's response to the Waukesha tragedy
On November 21, 2021, a tragic incident occurred during the annual Waukesha Christmas Parade, leaving six people dead and more than seventy physically injured. This senseless act of violence sent shockwaves throughout Wisconsin and beyond, as an SUV drove into the joyous community celebration.
American Family Insurance, with a presence in Waukesha County, expressed their heartfelt thoughts and condolences to the community. The company, which inspires, protects and restores dreams through its insurance products and services, stands with the residents of Waukesha in the face of this tragedy.
In the aftermath of the incident, American Family Insurance took action to support those impacted. They partnered with the Brewers Community Foundation, donating $10 for every car that went through the Magic of Lights holiday light drive-thru from November 24 to November 26. This contribution was matched by the foundation, with all funds directed towards the United for Waukesha Community Fund, aiding those affected by the parade tragedy.
The company's response to the Waukesha tragedy aligns with its core values of community investment and addressing societal challenges. Their actions demonstrate a commitment to supporting their customers and communities in times of need, reflecting their belief in diversity and inclusion.
In addition to American Family Insurance's efforts, various organizations and individuals initiated fundraisers and donation drives to assist those impacted. The community's resilience and unity in the face of adversity are evident through projects like the Waukesha Parade Memorial, which stands as a tribute to the lives lost and all those affected by the tragedy.
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American Family Insurance agents in Waukesha County
American Family Insurance has several agents in Waukesha County, Wisconsin. The company has been serving customers since 1927 and is the nation's 13th-largest property/casualty insurance group.
One such agent is Victoria Sanchez-Klemp, who is based in Waukesha, WI. Sanchez-Klemp has always been drawn to the financial industry and became an insurance professional through her agency partnership with American Family. She is proud to help others protect their dreams through insurance and custom-builds coverage to meet the specific and unique needs of her customers. Sanchez-Klemp has won several awards for her work, including the American Star - Customer Excellence Award and the AFLIC Award for Meeting Customer Needs.
Another American Family Insurance agent in Waukesha County is Jennifer Scheler, who leads the Jennifer Scheler Agency LLC. Scheler and her team are residents of Waukesha County and understand the importance of being there for their friends and neighbours. Their unique backgrounds, training, and experience have prepared them well to help meet their customers' insurance needs.
The Koury Agency and Associates LLC is another American Family Insurance agent in Waukesha, WI. The team is made up of residents of the community, who understand the importance of being there for their trusted friends and neighbours. They work to build strong partnerships that help everyone succeed and are prepared to meet their customers' insurance needs through their diverse backgrounds, training, and experience.
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Customisable coverage options
American Family Insurance, also known as Am Fam, has been serving customers since 1927. The company ranks as the 13th largest property/casualty insurance group in the nation and is placed at number 232 on the Fortune 500 list. Am Fam offers customizable coverage options to meet the specific and unique needs of its customers.
The company's insurance products include auto, home, and life insurance, with customers saving up to 43% on their home and auto policies when bundled together. Am Fam also offers a range of discounts, including Multiproduct, Auto Pay, Paperless, and DriveMyWay. These discounts may vary depending on state, property, policy form, and company underwriting.
In Waukesha County, Wisconsin, Am Fam is represented by insurance agents such as Victoria Sanchez-Klemp, Jennifer Scheler Agency LLC, and The Koury Agency And Associates LLC. These agents are residents of Waukesha County and understand the importance of being there for their community. They work to build strong partnerships and provide custom-built coverage options to meet the unique needs of their customers.
Am Fam's customizable coverage options allow customers to protect their dreams and ensure their specific needs are met. The company's insurance products and dedicated agents in Waukesha County demonstrate their commitment to providing tailored solutions for individuals and families in the region.
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Contact information
American Family Insurance offers 24/7 support through its automated pay-by-phone system and claims service. Live representative support is available via phone or MyAccount Monday through Friday from 7 AM to 10 PM, Saturday from 8 AM to 8 PM, and Sunday from 12 PM to 8 PM, CT. For customers who wish to get a quote, the phone lines are open Monday to Friday from 8 AM to 8 PM, and Saturday from 8 AM to 8 PM, CT. The contact number for these services is 1-800-MYAMFAM (1-800-692-6326).
For customers who wish to add or remove a vehicle from an existing policy, or who have billing and general service questions, phone lines are open Monday to Friday from 7 AM to 8 PM, and Saturday from 8 AM to 8 PM, CT. The number to call for these services is the same as above. Customers can also log into their accounts to contact their agent. The agent's contact information, including their name, website, email, and phone number, can be found at the bottom of the My Account page.
In Waukesha, Wisconsin, American Family Insurance has at least three agents: Victoria Sanchez-Klemp, Jennifer Scheler Agency LLC, and The Koury Agency And Associates LLC. Sanchez-Klemp and Scheler's websites only provide information about their backgrounds and interests, but The Koury Agency provides its contact details, address, and opening hours. The Koury Agency can be contacted at (262) 701-3970, or by fax at (855) 276-7453. Its office is open from Monday to Thursday, 9 AM to 5 PM. Its address is 1425 SUMMIT AVE STE 204, WAUKESHA, WI 53188-3200.
American Family Insurance also has a Special Investigation Unit that can be contacted in case of fraudulent activity. The contact number is 608-242-4100 ext. 29510, and the email address is [email protected].
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Discounts
American Family Insurance offers a range of discounts for its customers. One of the most prominent is the multiproduct discount, where customers who bundle their home, auto, and life policies together can save up to 43% on their home and auto policies. Similarly, bundling home and auto insurance policies can result in savings of up to 23%.
The company also offers a variety of other discounts, including Auto Pay, Paperless, and DriveMyWay. For those with newer homes, there may be additional discounts available, as newer homes tend to have fewer claims. American Family Insurance also rewards loyal customers, offering lower premiums for those who have been with the company for a year or more.
For car insurance, American Family Insurance offers over a dozen ways to save, including discounts for good grades and safe driving habits. They also provide discounts for families with teen drivers or young adults purchasing insurance independently.
Additionally, American Family Insurance has exclusive partnerships that provide discounts for specific groups, such as their collaboration with UW-Madison, which offers an exclusive discount for Badgers.
To find out more about specific discounts and eligibility, customers are encouraged to reach out to their American Family Insurance agent, who can review their policy and provide a quote that includes applicable discounts.
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Frequently asked questions
The phone number for the Koury Agency And Associates LLC American Family Insurance Agent in Waukesha, WI, is (262) 701-3970, and the fax number is (855) 276-7453. The address is 1425 SUMMIT AVE STE 204, WAUKESHA, WI 53188-3200.
Am Fam Insurance in Waukesha County is open Monday to Thursday, from 9:00 AM to 5:00 PM.
The Victoria Sanchez-Klemp American Family Insurance Agent in Waukesha, WI, has won the American Star - Customer Excellence Award and the AFLIC Award for Meeting Customer Needs annually.
