Birla Sun Life Insurance: Changing Your Mobile Number

Aditya Birla Sun Life Insurance offers a range of life insurance and pension plans, including retirement, protection, and savings options. Customers can manage their policies and access information through the ABSLI customer portal, with support available via online chat, email, SMS, and phone. This includes updating personal information such as mobile numbers, which can be done by sending an SMS with the policy number and the date of birth of the life insured in DDMMYYYY format.

Update your mobile number by sending an SMS

To update your mobile number with Birla Sun Life Insurance, you can send an SMS to 567679 from your registered mobile number. Here are the steps you need to follow:

• Open your phone's messaging app and create a new message.
• In the message box, type UPDATE, followed by a space.
• After the space, enter your policy number. Make sure you have your correct and up-to-date policy number to ensure the process is successful.
• After the policy number, type another space and then enter the date of birth of the life insured individual in the DDMMYYYY format. For example, if the date of birth is 1st January 1990, you would type 01011990.
• Send the message to 567679.
• Wait for a confirmation message or follow-up instructions from Birla Sun Life Insurance.

By following these steps, you can easily update your mobile number with Birla Sun Life Insurance. This service is convenient and accessible, allowing you to make changes to your contact details without having to call or visit a branch.

It is important to keep your contact details up to date with your insurance provider to ensure you receive important information and notifications regarding your policy. Birla Sun Life Insurance offers a range of communication channels, including SMS services, to provide customers with easy access to policy-related information and updates.

Send an email to the customer care team

To change your mobile number in Birla Sun Life Insurance, you can send an email to the customer care team at [email protected]. In your email, be sure to include your query or issue in detail, and the customer service team will respond with the relevant information within an appropriate time frame.

The customer service department of Birla Sun Life Insurance is committed to delivering market-leading customer service and is equipped to help customers with any issues or queries related to their policies. The team can be contacted via email, toll-free numbers, online chat, SMS service, or by arranging a meeting with an expert.

If you choose to send an email to the customer care team, be sure to provide as much detail as possible about your request to change your mobile number. Include any relevant information, such as your policy number, personal details, and the reason for your request. This will help the customer care team to understand your query and provide a prompt and accurate response.

Additionally, if you have any concerns or issues related to the products and services offered by Birla Sun Life Insurance, you can reach out to the customer care centre by calling their toll-free number 1-800-270-7000. This service is available from 9:00 a.m. to 9:00 p.m., seven days a week. For customers outside of India, the number to call is +918045860777, and standard charges will apply based on your network operator.

By utilising these communication channels, Birla Sun Life Insurance customers can conveniently address their queries and stay connected with the company's customer service team.

Contact the customer care centre

Aditya Birla Sun Life Insurance has a customer care department to help customers with their queries and issues. You can contact the customer care centre by calling their toll-free number, 1-800-270-7000, which is operational from 9.00 a.m. to 9.00 p.m. every day. If you are calling from outside India, you can use the number +918045860777, although charges may apply.

You can also contact the customer care centre by email at [email protected]. The customer service team will respond to your query within a stipulated time frame.

Aditya Birla Sun Life Insurance also offers a 'Need Help' online chat option on the homepage of its website, where you can share your concerns with a customer care executive.

Additionally, the company provides an SMS service where customers can request information by sending SMS commands to 567679. To update your mobile number, type UPDATE{Space}{Policy Number}{Space}{DOB of life insured in DDMMYYYY format} and send.

If you wish to speak to an expert about the insurance plans offered by Aditya Birla Sun Life Insurance, you can get a meeting arranged by clicking the 'Send An Advisor' button on the 'Contact Us' page of the website and filling in your details. A customer care representative will then get in touch with you to arrange a meeting.

Visit a branch office

To change your mobile number with Birla Sun Life Insurance, you can visit a branch office. Here is a step-by-step guide on how to do this:

• Locate the Nearest Branch: Visit the Birla Sun Life Insurance website and navigate to the 'Contact Us' page. From there, you can find the 'Locate Us' button, which will help you find the branch office closest to you.
• Visit the Branch: Make sure to bring along any relevant documents, such as your policy documents, identification, and your current registered mobile phone.
• Update Your Details: Inform the branch staff that you wish to update your mobile number. They will guide you through the necessary steps and paperwork to make this change. Ensure you provide accurate and updated information.
• Complete any Required Forms: You may be required to fill out a form to request the change of your mobile number. Make sure to fill out the form accurately and completely. Provide your new mobile number and any other requested details.
• Submit the Form: Hand in the completed form to the branch staff. They will process your request and update your records.
• Confirmation: You should receive a confirmation once your mobile number has been successfully updated. This could be in the form of an SMS to your new number or an email confirmation.

By following these steps, you can easily update your mobile number by visiting a branch office of Birla Sun Life Insurance. Remember to bring all the necessary information and documentation to ensure a smooth process.

Arrange a meeting with an expert

If you want to arrange a meeting with an expert from Birla Sun Life Insurance, you can do so by clicking on the 'Send an Advisor' button on the right-hand side of the menu on the 'Contact Us' page of their website. After clicking this, you will be required to fill in your details, such as your name, email address, mobile number, location, and age. Once you have submitted this form, a customer care representative will get back to you, and you can arrange a meeting with them to get guidance on the insurance plans you are interested in.

The customer service department of Birla Sun Life Insurance is highly functional and is there to help customers with their issues. The company offers a variety of life insurance and pension plans, and you can use this meeting to get detailed information on the insurance policies offered and have any questions answered.

If you are looking for a quicker resolution to your query, Birla Sun Life Insurance also offers a toll-free number, an email address, an online chat function, and an SMS service.

Frequently asked questions