Genworth Life Insurance: Updating Your Address Made Simple

Genworth offers a range of life insurance policies, including index universal life, guarantee universal life, term life, and whole life insurance. If you are a Genworth customer and you need to change your address, you can do so by logging into your MyGenworth online account. Alternatively, you can submit an Address, Name or Third Party Changes Form by mail, fax, or email. You can also update your address by calling the Genworth customer service department at 888 GENWORTH (888.436.9678).

How to change your address online

To change your address online for Genworth Life Insurance, you must first register for an online account on the MyGenworth secure customer website. To register, you will need your policy number and Social Security Number. Once you have registered, you can log in to your account and change your address.

You can also change your address by completing an Address, Name or Third Party Changes Form, which can be found on the Genworth Forms & Documents page. This form can be submitted by mail or fax using the contact information in the top left-hand corner of the form. Alternatively, you can email the completed form to [email protected]. Please note that your email system may or may not transmit messages and their subject lines securely, and Genworth is not responsible for the security of the transmission of any emails sent.

You can also update your address by calling the Genworth office at 888 GENWORTH (888.436.9678) and using their Interactive Voice Response (IVR) system, or by speaking with a Customer Service Representative. After your request has been received and processed, a confirmation letter will be mailed to you.

How to change your address by mail or fax

To change your address for your Genworth life insurance by mail or fax, you will need to complete the Address, Name or Third Party Changes Form. This form can be found on the Genworth website under the Forms & Documents page.

Once you have located the form, download and print it out. After you have filled it out, you can submit it by mail or fax to the address on the top left-hand corner of the form.

If you are submitting the form by fax, the fax number is 888.325.3299.

You can also submit the form by email to [email protected]. However, please note that Genworth is not responsible for the security of the transmission of any emails sent to them.

How to change your address by phone

To change your address for your Genworth life insurance policy by phone, you can call the Genworth customer service team. Here is a step-by-step guide on how to do this:

Step 1: Contact Genworth Customer Service

Call the Genworth customer service phone number: 888 GENWORTH (888.436.9678). Their phone lines are open Monday to Thursday from 8:30 am to 6 pm ET, and on Fridays from 9 am to 6 pm ET.

Step 2: Provide Policy Information

Once you are connected to a customer service representative, you will need to provide them with your policy information. Make sure to have your policy number and personal information ready.

Step 3: Request Address Change

Inform the customer service representative that you would like to change your address. They will guide you through the process and make the necessary updates to your policy.

Step 4: Confirm Changes

After your request has been processed, Genworth will send a confirmation letter to your new address. This letter will serve as verification that your address change has been successfully updated in their system.

Changing your address by phone is a straightforward process with Genworth. Their customer service team is knowledgeable and can assist you with any questions or concerns you may have during this process.

Alternatively, you can also change your address by logging into your MyGenworth online account, by mail or fax, or by emailing the completed "Address, Name, or Third-Party Changes Form" to the relevant email address based on your policy type.

How to change your address by email

To change your address by email for your Genworth life insurance, you will need to follow these steps:

Step 1:

First, you will need to download the Address or Name Change Form from the Genworth website. This form is used to submit address or name changes for yourself or other parties on your life insurance policy. You can find this form by navigating to the Forms & Documents page on the Genworth website.

Step 2:

Once you have located and downloaded the form, you will need to print it out and complete it in full. Make sure to fill out the form accurately and provide all the required information.

Step 3:

After you have completed the form, you will need to scan or take a clear picture of the completed form. This digital copy will be what you send via email.

Step 4:

Now, you will need to compose an email and attach the scanned form. The email address you will be sending the form to is [email protected]. This email address is specifically for life insurance-related inquiries and requests.

Step 5:

In the body of the email, include any relevant details or additional information that may be helpful in processing your address change request. You may also want to include your policy number and any other identifying information.

Step 6:

Finally, send the email and wait for a response. Genworth will typically send a confirmation letter to your new address once your request has been received and processed.

Please note that Genworth does state that they are not responsible for the security of the transmission of any email sent to them. Therefore, if you have concerns about the security of your personal information, you may want to consider using their online portal, MyGenworth, or contacting them by phone or mail.

How to change your address in person

To change your address in person, you can visit the Genworth office during work hours. Here are the steps you can follow:

Step 1: Find the address-change form

On the Genworth website, find the "Address or Name Change" form under the "Life Insurance Forms" section. Download and print the form.

Step 2: Fill out the form

Complete the form in full, providing all the required information. Make sure to include any relevant details, such as your policy number and other personal information.

Step 3: Submit the form

Take the completed form to the Genworth office during their work hours, which are Monday to Thursday, 8:30 AM to 6 PM ET, and Friday, 9 AM to 6 PM ET.

You can submit the form in person by visiting the following address:

Genworth Life

P.O. Box 40016

Lynchburg, VA 24506

Alternatively, you can use the overnight address:

Life Insurance Customer Service

3100 Albert Lankford Drive

Lynchburg, VA 24501

Step 4: Confirmation

After submitting your request, you will receive a confirmation letter at your new address once the change has been processed.

In addition to submitting the form in person, you can also change your address by logging into your MyGenworth online account, via mail, fax, email, or phone.

Frequently asked questions