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Apple AirPods are insured under the manufacturer's warranty for 12 months, which covers any manufacturing or workmanship defects affecting the hardware. However, this warranty does not cover accidental damage or theft. AppleCare+ extends your coverage to two years and offers unlimited incidents of accidental damage protection, but it does not cover lost AirPods. There are insurance policies available for purchase that cover lost AirPods, such as Protect Premium, which covers loss and theft.
| Characteristics | Values |
|---|---|
| Are AirPods insured against loss? | No, AppleCare does not cover lost AirPods. |
| Are AirPods insured against theft? | No, AppleCare does not cover stolen AirPods. |
| Are AirPods insured against accidental damage? | Yes, AppleCare covers accidental damage for a flat fee. |
| Are AirPods insured against liquid damage? | Yes, AppleCare covers liquid damage for a flat fee. |
| Are AirPods insured worldwide? | Yes, but you can only make a claim when you are back in the UK. |
| Are AirPods insured under warranty? | AirPods come with 12 months of coverage under the manufacturer's warranty, which covers manufacturing or workmanship defects affecting the hardware. |
| Are AirPods insured under AppleCare? | AppleCare covers AirPods and their charging case against some types of damage, but not loss or theft. |
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What You'll Learn
AppleCare+ does not cover lost AirPods
Apple AirPods come with a standard 12-month manufacturer's warranty that covers manufacturing or workmanship defects affecting the hardware. This warranty cannot be extended. However, it does not cover accidental damage or theft.
AppleCare+ is an extended warranty option available for purchase that covers AirPods for two years from the date of purchase. It provides unlimited coverage for accidental damage and degradation of battery life.
While AppleCare+ offers comprehensive protection for various scenarios, it does not cover lost AirPods. This exclusion applies to both the standard AirPods and AirPods Pro models, as well as their charging cases. If you lose your AirPods, you will need to replace them at your own cost.
The exclusion of loss protection in AppleCare+ can be frustrating for customers, especially considering that losing AirPods is a common occurrence due to their small size. Some customers have expressed their desire for an optional loss protection plan, even if it comes at a higher monthly fee.
To protect against loss, customers may need to explore alternative insurance options, such as specialised gadget insurance policies, which may offer coverage for lost or stolen AirPods in addition to accidental damage. These policies can provide worldwide coverage, giving peace of mind to travellers.
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Apple's one-year warranty covers manufacturing defects
Apple provides a one-year limited warranty for Apple-branded products, including AirPods, against defects in materials and workmanship. This means that if your AirPods stop working due to a manufacturing defect within one year of purchasing them, you can claim a remedy under the warranty.
The warranty covers hardware defects that arise when the AirPods are used according to Apple's user manuals, technical specifications, and published guidelines. It is important to note that the warranty does not cover cosmetic damage, such as scratches or dents, unless it is due to a defect in materials or workmanship. Similarly, it does not cover consumable parts like batteries or protective coatings unless their failure is due to a defect.
Apple's one-year warranty also does not cover software distributed by Apple, including system software. It also does not apply to damage caused by the user's failure to follow instructions relating to the product's use or damage caused by using the AirPods with another product.
While the standard manufacturer's warranty for AirPods does not cover accidental damage, theft, or loss, you can purchase additional insurance or AppleCare+ to protect against these incidents. AppleCare+ extends the standard warranty to two years and offers unlimited accidental damage protection, as well as optional theft and loss coverage for an additional fee.
It is worth noting that insurance policies for AirPods from third-party providers may have different terms and conditions, so be sure to review those carefully before purchasing additional coverage.
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Protect Your Gadget offers worldwide insurance
Apple AirPods come with a 12-month manufacturer's warranty that covers manufacturing or workmanship defects affecting the hardware. However, this warranty does not cover accidental damage or theft, and it cannot be extended. If you're looking for more comprehensive protection for your AirPods, Protect Your Gadget offers worldwide insurance.
Protect Your Gadget is a trading name of Comparison Creator Limited and is administered by Taurus Insurance Services Limited. They offer cheap AirPods insurance with worldwide coverage, although you can only make a claim once you're back in the UK. Their policies automatically cover accidental damage, but it's important to note that cosmetic damage, such as dents or scratches that don't affect functionality, is not covered. If you're concerned about losing your AirPods, they offer a Protect Premium policy that covers loss and theft.
Protect Your Gadget also allows you to compare insurance providers to find the cheapest AirPods insurance available. Additionally, they offer multi-device insurance, covering multiple gadgets owned by you or your immediate family living at the same address.
To be eligible for Protect Your Gadget insurance, you must be a UK resident aged 18 or older. For those under 18, a parent or carer will need to purchase the policy on their behalf. It's worth noting that new devices must be purchased directly from a manufacturer, network provider, or retail store to be insured, and there may be age requirements for the devices when purchasing the policy.
Protect Your Bubble and Gadgetsure are two other companies offering worldwide gadget insurance, with discounts for insuring multiple devices and accepting a high percentage of claims.
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AppleCare+ extends coverage to two years
Apple AirPods come with a standard 12-month manufacturer's warranty that covers manufacturing or workmanship defects affecting the hardware. However, this warranty does not cover accidental damage, theft, or loss. This is where AppleCare+ comes in.
AppleCare+ is an optional service plan that extends the coverage of your AirPods to two years from the date of purchase. It provides additional benefits and peace of mind beyond the standard warranty. With AppleCare+, you can take advantage of unlimited incidents of accidental damage protection, so if you drop your AirPods or spill liquid on them, they'll be repaired or replaced for a flat fee.
AppleCare+ also grants you priority access to Apple experts 24/7 via chat or phone, so you can always get the support you need. In most major metropolitan areas, you can even get same-day service. If you can't make it to a service centre, you can schedule a technician to come to your home or office for onsite repairs.
It's important to note that AppleCare+ does not cover lost or stolen AirPods. However, it does cover your AirPods against theft or loss as part of AppleCare+ with Theft and Loss, which covers up to two claims per year. This means that if your AirPods are stolen or lost, you can make a claim and receive a replacement.
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Apple-certified repairs are performed by trusted experts
Apple AirPods are insured under the manufacturer's warranty for 12 months as standard. This warranty covers any manufacturing or workmanship defects that affect the hardware. However, it does not cover accidental damage or theft.
After the warranty period, you may consider purchasing insurance for your AirPods from third-party providers. This insurance can cover accidental damage and loss, depending on the policy you choose.
If your AirPods require repair, Apple offers Apple-certified repairs performed by trusted experts who use genuine Apple parts. These repairs are backed by Apple and can be arranged online or over the phone. Apple also has a network of Apple Authorized Service Providers that offer convenient locations for repairs.
Apple-certified repairs are performed by experts who have undergone extensive training and are authorized by Apple to service their products. They follow strict guidelines and use only genuine Apple parts to ensure that your AirPods are repaired to the same high standards as when they were first manufactured.
These trusted experts have the necessary tools, resources, and knowledge to diagnose and fix any issues with your AirPods. They can replace defective components, perform software updates, and conduct thorough testing to ensure optimal performance. By choosing an Apple-certified repair, you can be confident that your AirPods will be handled with the utmost care and expertise.
Additionally, Apple provides repair services through its Independent Repair Providers, who have access to genuine Apple parts and repair resources. However, repairs made by these providers are not backed by Apple unless required by law.
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Frequently asked questions
AppleCare+ with Theft and Loss covers up to two claims per year. However, this does not include lost AirPods, only stolen ones.
AppleCare+ covers accidental damage, including liquid damage, for a flat fee. AppleCare+ for AirPods extends your coverage to two years from your purchase date and adds unlimited incidents of accidental damage protection.
AppleCare+ does not cover lost AirPods. However, you can purchase additional insurance from third-party providers that cover loss and theft.
