Ameriprise Auto Insurance: What You Need To Know

Ameriprise offers a range of insurance products, including auto and home insurance, through third-party carriers, an affinity program, and affiliates. Their auto insurance policies are provided through CONNECT, powered by American Family Insurance, and offer solid coverage with generally affordable rates. While Ameriprise's auto insurance rates are comparable to competitors, they are particularly attractive for those with a DUI conviction. The company also provides bundling discounts and various auto insurance discounts for safe driving, vehicle safety features, and young drivers with good grades. Ameriprise's customer service reputation for auto insurance is mixed, with some customers reporting below-average experiences. However, the company has a stable financial position and is known for its easy claims process through American Family Connect.

Ameriprise offers basic car insurance with slightly below-average prices

Ameriprise's parent company, American Family, ranks fifth in MoneyGeek's list of the best car insurance companies, with a score of 84 out of 100. Ameriprise offers standard coverages such as liability insurance, comprehensive and collision insurance. It also provides add-on coverages, including rental car reimbursement, gap insurance, roadside assistance, and accident forgiveness.

One of Ameriprise's standout features is its Original Equipment Manufacturer (OEM) coverage, which ensures that only original parts are used when repairing your vehicle, rather than aftermarket alternatives. This type of coverage is not widely offered by other insurance companies.

Ameriprise also offers a range of discounts, including many of the common ones such as multiple cars, safe driving, bundling, pay-in-full, defensive driving, good student, and airbag discounts. Additionally, they provide some unique discounts not typically offered by other insurers, such as a volunteer discount for drivers under 25, a new customer discount, and a low mileage discount for those who drive less than 7,500 miles per year.

However, it's worth noting that Ameriprise does not provide a discount for anti-theft systems, which is a standard offering from most insurers.

Ameriprise has a customer satisfaction score of 835 out of 1,000, according to J.D. Power, which is equal to the industry average. On the other hand, its parent company, American Family, has a higher-than-average number of complaints, with a score of 3.12 from the National Association of Insurance Commissioners (NAIC).

In terms of pricing, Ameriprise is considered moderately priced. While insurance companies do not disclose their methods for calculating rates, factors such as driving history, age, and location typically contribute to higher premiums.

Overall, Ameriprise provides a solid option for those seeking basic car insurance, with the added benefit of some unique discounts and coverage options. However, their slightly below-average customer satisfaction ratings and the lack of an anti-theft system discount are worth considering when choosing an insurer.

Ameriprise offers a variety of auto insurance discounts

Ameriprise also offers a number of unique discounts not offered by most car insurers. These include new customer and automatic payment discounts, as well as a volunteer discount for drivers under 25 and a low mileage discount for policyholders who drive less than 7,500 miles per year.

Ameriprise also offers discounts and benefits tailored to meet your needs. For example, Ameriprise is an ideal choice for students as it offers student and education discounts to help reduce their premiums.

In addition, Ameriprise offers a safe driving discount where customers who are accident-free for three years will receive a discount. There is also an accident (merit) rating, where a reduced surcharge is offered each year to help customers get back to their full safe driving discount as quickly as possible.

Ameriprise also provides a defensive driver discount, where taking an approved Department of Motor Vehicles course will result in a discount.

Ameriprise has a decent reputation for customer service

Ameriprise's customer satisfaction score is 835 out of 1,000, according to J.D. Power. This score is equal to the industry average, indicating that Ameriprise's overall satisfaction is comparable to that of a typical insurer.

Ameriprise also offers a variety of discounts on its insurance products, which can enhance its appeal to customers. These include standard discounts such as multi-vehicle, safe driving, and good student discounts, as well as some unique offerings like a volunteer discount for drivers under 25 and a low mileage discount.

However, it is worth noting that Ameriprise's parent company, American Family, has a high number of customer complaints. The National Association of Insurance Commissioners (NAIC) has a median customer complaints ratio of 1.00, while American Family's score is 3.12, indicating a higher-than-average number of complaints.

Ameriprise also provides educational resources on its website, such as market insights and financial calculators, to help customers make informed decisions. The company's website offers tools for online claim reporting, bill payments, and an online rate calculator to estimate insurance costs.

While overall customer satisfaction appears to be average, individual experiences may vary, as evidenced by a range of reviews on ConsumerAffairs. Some customers have praised Ameriprise for their genuine guidance and honest feedback, while others have expressed dissatisfaction with high fees and questionable financial advice.

In summary, while Ameriprise's customer satisfaction score is average, the company does offer a range of discounts and educational resources that can enhance its appeal to customers. However, the high number of complaints against American Family, its parent company, is a factor worth considering.

Ameriprise offers standard policies at rates that are cheaper or equal to competitors' prices

Ameriprise offers standard auto insurance policies at rates that are cheaper or equal to competitors' prices. The company has a range of insurance products, including auto, home, and umbrella insurance, and has been in the market for over 30 years.

Ameriprise's auto insurance policies are underwritten by American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, depending on the state. The company offers a number of discounts, including common ones such as multiple cars, safe driving, bundling, pay-in-full, defensive driving, good student, and airbag discounts.

In addition, Ameriprise offers unique discounts not typically offered by other insurers, such as a volunteer discount for drivers under 25, a new customer discount, and a low mileage discount for those who drive less than 7,500 miles per year. These discounts can help customers save money on their auto insurance premiums, making Ameriprise a competitively priced option.

Ameriprise also provides standard coverages, such as liability insurance, comprehensive and collision insurance, as well as add-on coverages like rental car reimbursement, gap insurance, roadside assistance, and accident forgiveness. The company's customer satisfaction score is equal to the industry average, indicating that their overall satisfaction is comparable to that of a typical insurer.

With a range of discounts, standard policies, and competitive pricing, Ameriprise is a good choice for those seeking auto insurance that offers value for money.

Ameriprise home insurance has a good set of coverage options at slightly cheaper-than-average rates

Ameriprise home insurance includes dwelling coverage, other structures coverage, personal property insurance, scheduled personal property, homeowners endorsements, earthquake insurance, mine subsidence insurance, loss of use coverage, personal liability insurance, medical payments coverage, and identity protection if you are robbed and the thief tries to steal your identity.

In addition to identity theft protection, Ameriprise home insurance offers fraud protection, food spoilage protection, and lock replacement expense protection. Food spoilage protection reimburses you for up to $500 in costs related to food spoilage due to a covered peril, such as a power outage. Lock replacement is covered if your home has been broken into. Identity theft protection covers up to $5,000 of expenses related to recovering your identity.

Ameriprise also offers a range of useful add-ons for its home insurance policies. These include replacement cost coverage for your personal property, identity theft protection, food spoilage protection, service line coverage, equipment breakdown coverage, wildfire loss prevention and response protection, and mine subsidence insurance.

Ameriprise's home insurance rates are about 5% cheaper than average when compared to larger U.S. insurers. The company offers discounts for newer homes, claims-free records, home safety features, tenure, and renovation.

Overall, Ameriprise is a stable and financially strong choice for home insurance, with good customer service and competitive rates.

Frequently asked questions