Jane Dotson
Amica Mutual Insurance Company offers homeowners insurance in 48 states, including South Carolina. Amica's standard homeowners insurance plan does not cover water damage from a clogged drain or sump pump failure, and no plan covers flood damage. However, Amica offers optional water backup coverage and helps customers obtain flood insurance through the National Flood Insurance Program. Amica's Platinum Choice policy stands out for its comprehensive coverage, including credit card, water backup, business property, and special computer coverage. Amica's basic homeowners insurance policy is standard across the industry, and the company offers various discounts, including bundling auto and home insurance policies for up to 30% savings.
| Characteristics | Values |
|---|---|
| Availability | Amica homeowners insurance is available in 48 states (excluding Alaska and Hawaii) and Washington, D.C. |
| Coverage | Home insurance covers loss or damage from events such as fire, lightning, wind, hail, plumbing leaks, theft, and vandalism. It does not cover water damage from clogged drains or sump pumps, and separate flood insurance is required. |
| Discounts | Amica offers discounts for bundling auto and home insurance policies, as well as multiline discounts for life, umbrella, renters, condo, and motorcycle policies. |
| Policy Options | Amica offers dividend and traditional (non-dividend) policies. The Platinum Choice policy includes comprehensive coverage, such as credit card, water backup, business property, and special computer coverage. |
| Customer Satisfaction | Amica scores 4.8 out of 5 for claims handling and 4.1 out of 5 for value in consumer surveys. 75% of respondents were satisfied or completely satisfied with claim resolution, and 62% were completely satisfied with the ease of filing a claim. |
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What You'll Learn
Amica's Platinum Choice policy
The Platinum Choice policy provides additional protection of up to 30% above the dwelling coverage limit if the costs to repair your home exceed your policy limit. It offers broader protection for personal property, including phones, computers, TVs, and other smart devices, as well as higher coverage limits on items like jewellery and watches.
The policy also includes coverage for damage caused by plumbing-related water backup or sump pump overflow. It is important to note that Amica's standard homeowners insurance plan does not cover water damage from a clogged drain or failed sump pump. However, the Platinum Choice policy provides optional water backup coverage.
Additionally, the Platinum Choice policy offers credit card coverage, business property coverage, and special computer coverage. Amica also provides identity theft insurance, helping policyholders recover from the financial and personal impacts of identity theft. This includes covering costs such as legal fees, lost wages, and expenses related to restoring one's identity.
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Home insurance in South Carolina
Amica offers homeowners insurance in 48 states, including South Carolina, but excluding Alaska and Hawaii. Home insurance is not mandatory in most states, and South Carolina is no exception. However, if you have a mortgage on your home, your lender will likely require you to have homeowners insurance. Even if you own your home outright, it is highly recommended that you get insurance.
Amica's standard homeowners insurance plan does not cover water damage from a clogged drain or failed sump pump. Additionally, like most insurance companies, Amica's standard plan does not cover damage caused by flooding or earthquakes. However, Amica offers optional water backup coverage and helps you purchase flood insurance through the National Flood Insurance Program. You can also opt to add an endorsement to your policy to cover earthquake damage.
Home insurance policies typically cover sudden and accidental water damage caused by plumbing leaks. They also cover damage to your home and other structures on your property caused by events such as fire, lightning, wind, or hail. Your belongings, such as furniture, clothing, and electronics, are also covered if they are damaged by a peril listed in your policy. Additionally, your insurance will cover your temporary living expenses if a covered loss makes your home uninhabitable.
Amica offers a variety of homeowners insurance discounts, allowing you to customize your coverage to fit your budget. For example, you can save up to 30% on your premiums by bundling your auto and home insurance policies. Amica also offers multiline discounts when you bundle with life, umbrella, renters, condo, or motorcycle policies. You can also choose between a dividend and traditional (non-dividend) policy, with the dividend policy returning a portion of your premium if certain conditions are met.
Amica is highly rated for its homeowners insurance, scoring 4.8 out of 5 in a consumer survey for claims handling. The majority of survey respondents were likely to renew their homeowners insurance policy with Amica, and the company offers excellent customer service and loyalty.
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Discounts and optional coverages
Amica offers a range of discounts and optional coverages for homeowners insurance, allowing customers to customise their coverage according to their needs and budget.
Discounts
Amica offers various discounts to help reduce the cost of homeowners insurance premiums. These include:
- Bundling Discounts: Customers can save up to 30% on their premiums by bundling their auto and home insurance policies. Amica also offers multiline discounts when bundling with life, umbrella, renters, condo, or motorcycle policies.
- Loyalty Discount: Homeowners who have been with Amica or another insurer for at least two years may qualify for a loyalty discount.
- Temperature and Leak Monitoring System Discount: Installing a temperature monitoring system or a water leak/gas leak detection system in your home can qualify you for a discount.
- Smart Home Device Discount: Policyholders may be eligible for discounts if they have smart home devices like sensors that help prevent theft, fire, and water damage.
- Hurricane Mitigation Discount: Amica offers a hurricane mitigation discount in Florida, helping homeowners reduce their premiums by implementing measures to protect their homes against hurricane damage.
Optional Coverages
In addition to its standard homeowners insurance policy, Amica offers several optional coverages to enhance your protection:
- Water Backup Coverage: Amica offers an optional add-on coverage for water backup damage, which is not typically covered under standard homeowners insurance policies.
- Flood Insurance: While homeowners insurance does not cover flooding, Amica helps customers obtain flood insurance through the National Flood Insurance Program (NFIP).
- Earthquake Coverage: Although not included in the standard policy, Amica allows customers to add an endorsement to cover repairs due to earthquake damage.
- Identity Theft Coverage: Amica's Platinum Choice policy includes identity theft coverage, providing up to $5,000 in protection.
- Scheduled Personal Property Coverage: This optional coverage allows you to insure specific valuable items, such as jewellery and watches, for higher amounts than the standard policy limits.
- Business Property Coverage: Amica's Platinum Choice policy includes business property coverage, providing protection for those who run businesses from their homes.
- Credit Card and Special Computer Coverage: The Platinum Choice policy also covers losses related to credit card fraud and damage to special computer equipment.
Amica's Platinum Choice policy stands out for its comprehensive nature, offering a range of optional coverages that provide enhanced protection beyond the basics.
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What's covered by standard insurance
Amica's homeowners insurance is available in 48 states, excluding Alaska and Hawaii. Amica's standard homeowners insurance plan does not cover water damage from a clogged drain or a failed sump pump. Additionally, no homeowners insurance covers flood damage, although Amica can help you purchase flood insurance through the National Flood Insurance Program.
Standard homeowners insurance typically includes coverage for the structure of your home, your personal belongings, liability protection, and coverage for additional living expenses. This includes detached structures such as a garage, tool shed, or gazebo, usually for about 10% of the insurance on the main structure. Personal belongings coverage includes items stored off-premises, and some companies limit the amount to 10% of the insurance on your possessions.
Liability insurance covers you against lawsuits for bodily injury or property damage caused by you or your family members to other people. It also covers damage caused by your pets. The liability portion of your policy covers the cost of defending you in court and any court awards, up to the limit stated in your policy documents. Liability limits generally start at $100,000.
Standard homeowners insurance provides financial protection against loss due to disasters, theft, and accidents. It covers damage due to fire, wind, snow, hurricanes, lightning, and vandalism. However, it typically does not cover damage caused by floods, earthquakes, or routine wear and tear. Additionally, damage caused by termites, rodents, pests, mold, and mildew may be excluded from coverage.
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Customer satisfaction
Amica Mutual Insurance Company offers homeowners insurance in 48 states, including South Carolina. However, it is not available in Alaska and Hawaii. Amica's basic homeowners insurance policy is standard among other insurers' plans, but its Platinum Choice policy stands out with its comprehensive coverage.
Amica's homeowners insurance is designed to align with customers' priorities and budgets, helping them safeguard their assets. The company offers a variety of discounts and allows customers to customise their coverage. Amica's policies can provide financial relief for repairing or rebuilding homes and replacing belongings after disasters such as fires, tornadoes, and break-ins. Additionally, it can cover legal expenses if someone is injured on the policyholder's property.
Amica's customer satisfaction ratings are generally positive. In a consumer survey, Amica scored 4.8 out of 5 for claims handling, with 75% of respondents satisfied or completely satisfied with how their claim was resolved. About 62% were completely satisfied with the ease of filing a claim. Amica ranked fifth in the same survey for customer service, scoring 4.1 out of 5, which is the average score. Approximately 75% of respondents were satisfied or completely satisfied with the ease of purchasing a policy.
Amica's customer loyalty rating is high, scoring 4.6 out of 5, above the average of 4.2. The majority of survey respondents, almost 97%, were likely or very likely to renew their homeowners insurance policy with Amica, demonstrating their satisfaction with the company. However, Amica's value scores are slightly lower, earning a 4.1 out of 5, with only 31% of respondents completely satisfied with the value of their policy.
Amica's approach to customer satisfaction is built on empathy, transparency, integrity, and dependability. The company respects customers' privacy and ensures that their information is secure. Amica's customers are its best advocates, highlighting the company's focus on building lasting relationships and providing reliable insurance coverage.
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Frequently asked questions
Yes, Amica Mutual offers homeowners insurance in South Carolina. However, it is not available in Alaska and Hawaii.
Amica Mutual's standard homeowners insurance plan covers sudden and accidental water damage caused by plumbing leaks. It also covers loss or damage from unforeseen events such as falling objects, theft, and vandalism. It helps provide financial relief for repairing or rebuilding your home and replacing your belongings after disasters like fires, tornadoes, and break-ins.
Amica Mutual ranks second in the US News Homeowners Insurance Study, scoring 4.8 out of 5. It also ranks first for claims handling, with 75% of respondents satisfied or completely satisfied with how their claim was resolved. Amica's Platinum Choice policy stands out with its comprehensive coverage, and it offers various optional coverages and discounts.
