Mce Insurance Auto-Renew: What You Need To Know

MCE Insurance does not auto-renew. Customers can renew their policy online 24/7 by visiting the Customer Portal. The company also provides a Livechat service and a phone line for customers who are having issues with the customer portal. It is important to note that MCE Insurance was placed into administration on 17 July 2023 and is no longer issuing new policies.

Renewal methods

MCE Insurance was placed into administration on 17 July 2023. This means an independent expert will now review if the business can continue to trade, be sold, or will be wound down. Despite this, customers' policies remain in force and valid, and MCE's insurance partner, Sabre Insurance Group (Sabre), will continue to handle and pay all valid claims.

If you are an MCE Insurance customer, you do not need to take any action regarding your policy. The administrator will contact you if you need to take any action before your policy's normal renewal date. Your policy will automatically renew, and you can manage your policy 24/7 through the MCE Insurance Customer Portal.

Renewing your policy is a simple process and can be done online at any time through the Customer Portal. Here, you can also manage your policy, make quick changes to your policy, and renew your policy. If you have subscription-based insurance, you will enter a price review period after 11 months, and you can accept any subscription or mileage cost changes through the Customer Portal's Renewals Page.

If you are having issues with the Customer Portal, you can speak to the MCE Insurance team via Live Chat or phone during their opening hours, which are Monday to Friday, 8:30 am to 8:00 pm.

Renewal prices

MCE Insurance was placed into administration on 17 July 2023. This means an independent expert will now review whether the business can continue to trade, be sold, or will be wound down. While MCE Insurance is no longer issuing new policies or renewals, existing policies remain in place and customers are still covered. Customers who pay monthly must continue to pay their premiums to maintain their cover.

MCE Insurance is an insurance broker, and so they do not set the prices. Their insurance company partner, A-rated Sabre Insurance PLC, is responsible for setting prices. MCE Insurance states that they are constantly reviewing the prices they charge their customers, as prices fluctuate depending on the market. They guarantee that a customer's renewal price will not be higher than that of a new policy.

MCE Insurance offers a renewal price promise, which states that your renewal price will be no higher than someone taking out a new policy. There are several factors that can make a significant difference to the price of insurance. These include:

• Your age, riding habits, and experience: Younger and newer riders are typically seen as higher-risk and will have higher insurance prices. The length of time you have held your license, how often you ride your motorcycle, and the number of miles you ride per year can also impact your price.
• The type of motorcycle you ride: The insurance group of your motorcycle can be influenced by factors such as the cost of damage repairs, performance, and safety features. The age, model, and value of your motorcycle can also impact the group price rating.
• Where you live: Insurers consider factors such as the number and types of claims in your area when calculating your insurance price. Moving to a new area could cause your insurance premium to increase or decrease.
• Who rides your motorcycle: Adding a named rider to your policy can change the cost of your insurance, depending on their riding history, claims, and convictions.
• Your accident and claims history: All insurers will ask for your claims history, as drivers with a history of motoring offences are considered higher-risk. The severity of an offence will also impact your price, with more serious offences resulting in higher premiums.

MCE Insurance provides a range of policy features and benefits, including breakdown cover, a courtesy bike, personal accident cover, helmet and leather cover, 90 days of European cover, an excess reducer, and a protected no claims bonus. These features may impact the overall cost of your insurance policy.

Renewal dates

MCE Insurance was placed into administration on July 17, 2023. An independent expert will now review whether the business can continue to trade, be sold, or will need to be wound down.

Customers' existing policies remain in place, and they will continue to be covered. There is no need for customers to take any action. The administrator will contact customers if they need to take any action on their policy before its normal renewal date.

MCE Insurance does not auto-renew. Customers can renew their policies manually by visiting the MCE Insurance Customer Portal. The renewal date can be found on the Certificate of Insurance and the Policy Schedule, which are available on the Customer Portal.

The Customer Portal can be used to manage policies 24/7. This includes making changes to policies, such as updating address, vehicle, and registration number information. Changes to policies will incur an admin fee of £45 from the broker and an additional premium payable of £30 from the insurer.

Policy changes

MCE Insurance was placed into administration on 17 July 2023 and is no longer writing any new policies. However, existing policies remain in place and customers are advised that there is no need to take any action. Customers who pay monthly must continue to pay premiums to maintain their cover.

MCE Insurance allows customers to make changes to their policies through the online Customer Portal. Changes that can be made include updating the address, vehicle, registered riders, business use, and registration number. Any changes will incur an admin fee of £45 from the broker and an additional premium payable of £30 from the insurer. There may also be extra premium charges or refunds depending on the nature of the change.

If you are unable to log in to the Customer Portal, you will need to register for an account. If you are still having trouble accessing the portal, you can contact the MCE Insurance team via Live Chat.

It is important to note that standard MCE policies are only available for a fixed 12-month period and cannot be paused or topped up with other insurance policies. If you require more flexibility, MCE offers Subscribe & Ride, a subscription-based insurance option that can be cancelled at any time without a fee.

Customer portal

MCE Insurance has a customer portal that allows customers to manage their policies 24/7. Customers can log in to their own customer area to view and download their documents, as well as change some contact details. The portal also allows customers to renew their policies, make changes to their policies, and cancel their policies.

To log into the customer portal, customers need to have registered their account. They can do this by heading to the Customer Portal and clicking "register". Once they have entered the required information, they will be able to access the portal.

The customer portal is designed with the customer in mind and is mobile-optimised, simple to navigate, and uses clear communication and language. MCE Insurance understands that customers' time is valuable, so they have made the portal as user-friendly as possible.

Through the customer portal, customers can access their Schedule and Policy Booklet, which outline their coverage and benefits. MCE Insurance offers a range of benefits as standard, including breakdown cover, a courtesy bike, personal accident cover, helmet and leather cover, 90 days of European cover, an excess reducer, and a protected no-claims bonus.

The customer portal is also where customers can make changes to their policies, such as updating their address, vehicle, registered riders, and registration number. Any changes made will incur an admin fee and additional premium payable.

Frequently asked questions