Pacific Life Insurance: Mail Payment Reminders?

Pacific Life is a US-based Fortune 500 insurance provider that offers life insurance, annuities, and investments. They have been in business since 1868, with a focus on financial strength, stability, and customer satisfaction. Pacific Life has various contact options for customers, including a client portal for self-service options, a phone line, and an email address. Customers can also pay their bills online or via doxo, which is a third-party service that allows users to manage their bills and reminders in one place. In this context, it is important to know whether Pacific Life Insurance sends payment reminders in the mail.

Pacific Life's mailing address

Pacific Life Insurance Company has several mailing addresses, depending on the nature of your query.

Life Insurance

For Life Insurance, the mailing address is:

Pacific Life Insurance Company

P.O. Box 2030

Omaha, NE 68103-2030

Life Insurance - Lynchburg Operations

For Life Insurance - Lynchburg Operations, the mailing address is:

Pacific Life Insurance Company – Lynchburg Operations

PO Box 2873

Omaha, NE 68103-2873

Fixed and Variable Annuities

For Fixed and Variable Annuities, the mailing address is:

P.O. Box 2378

Omaha, NE 68103-2378

Structured Settlements Annuities

For Structured Settlements Annuities, the mailing address is:

P.O. Box 84307

Lincoln, NE 68501-4307

Pension Plans Retirement Annuities

For Pension Plans Retirement Annuities, the mailing address is:

Pacific Life

P.O. Box 25189

Lehigh Valley, PA 18002-5189

Workforce Benefits

For Workforce Benefits, the mailing address is:

Pacific Life

P.O. Box 9000

Newport Beach, CA 92658-9030

Corporate Headquarters

The mailing address for the Corporate Headquarters is the same as for Workforce Benefits:

Pacific Life

P.O. Box 9000

Newport Beach, CA 92658-9030

Logging in to make a payment

To make a payment for your Pacific Life Insurance, you must log in to your account. If you don't have an account, you can register as a "First Time User" from the login page.

To access the login page, you can go to the Pacific Life website and click on the "Login" menu in the top navigation bar. This will direct you to the client login portal, where you can enter your login credentials to access your account and make a payment.

It is important to note that, for security purposes, Pacific Life does not accept private policy information via their online contact form or respond to such inquiries via electronic mail. Therefore, you should only use the designated login page to access your account and make payments.

Additionally, Pacific Life provides various forms on their website that you can use to manage your life insurance policy. These forms include options to change policy information, make billing changes, and request withdrawals or loans against your policy.

If you have any questions or need assistance with the payment process, you can contact Pacific Life's customer service team by phone at $(800) 347-7787, Monday to Friday, from 6:00 AM to 5:00 PM Pacific Time, excluding holidays.

Billing and premium change requests

To make changes to billing and premium information, customers can access the relevant forms on the Pacific Life website. These forms are fillable and can be printed and signed. Once completed, they can be sent to Pacific Life via mail, fax, or email:

Mailing Address:

Pacific Life Insurance Company

Life Insurance Division

P.O. Box 2030

Omaha, NE 68103-2030

Fax: (866) 398-0467

Email: [email protected]

It is important to note that Pacific Life prioritizes the security of its customers' information. Therefore, they may not be able to receive private policy information via their online contact form or respond to such inquiries via electronic mail. Customers who require immediate assistance or have urgent requests can contact Pacific Life via the phone numbers listed on their website.

Additionally, customers can also manage their billing and premium payments through the Pacific Life client portal, which offers convenient self-service options. To access the client portal, customers can log in using the "Login" menu in the top navigation bar on the Pacific Life website.

Payment methods

Pacific Life Insurance offers a range of payment methods for its customers. The company is committed to maintaining customer privacy and responding promptly to queries.

Online Payments

Pacific Life Insurance offers online payments through its website, where customers can log in to make payments. The company also works with Aliaswire to provide a secure online payment portal. To register for an online account, customers can go to the login page and select "First Time User."

Phone Payments

Customers can also make payments over the phone by calling the customer service line at (800) 347-7787, Monday to Friday, from 6:00 AM to 5:00 PM Pacific Time (excluding holidays).

Mail Payments

For those who prefer to pay by mail, Pacific Life Insurance provides a mailing address for regular and overnight mail:

Regular Mail:

Pacific Life Insurance Company

Life Insurance Division

P.O. Box 2030

Omaha, NE 68103-2030

Overnight Mail:

6750 Mercy Rd, 5th Floor

Omaha, NE 68106

Other Payment Methods

Pacific Life also offers Electronic Funds Transfer (EFT) as a payment option. This method can be used to establish, change, or cancel payments for premiums and policy loan repayments. Additionally, customers can use doxo to pay their Pacific Life bills. doxo is an all-in-one bill pay service that allows payments with a linked bank account, credit card, debit card, or Apple Pay.

It is important to note that Pacific Life Insurance provides various forms related to billing and payments, such as the Billing and Premium Change Request form and the Electronic Funds Transfer (EFT) form, which can be found on their website. These forms can be used to request changes to billing information or establish EFT payments.

Customer service contact information

Pacific Life offers a variety of ways to get in touch with its customer service team. Here is the information I found regarding their customer service contact information:

• Phone: You can reach Pacific Life's customer service team by calling (800) 347-7787. Their phone lines are open Monday to Friday from 6:00 AM to 5:00 PM Pacific Time, excluding holidays.
• Email: You can also contact them via email at [email protected]. They are committed to maintaining your privacy and responding quickly to your inquiries. If you don't receive a reply within 48 hours or need a quicker response, they encourage you to call them.
• Mailing Address: For any correspondence via mail, you can use the following address: Pacific Life Insurance Company, Life Insurance Division, P.O. Box 2030, Omaha, NE 68103-2030.
• Fax: Additionally, they provide a fax number for sending documents: (866) 398-0467.
• Online Portal: Existing customers can log in to their client portal to access convenient self-service options.
• Term Service Center: For questions about your policy, you can contact the Term Service Center via email at [email protected] or by phone at (888) 227-5764. Their phone lines are open Monday to Friday from 5:00 AM to 2:00 PM PT, excluding holidays.
• Magnastar Service Center: Another option for policy-related inquiries is the Magnastar Service Center, reachable by phone at (877) 297-6349. Their phone lines are also open Monday to Friday from 5:00 AM to 2:00 PM PT, excluding holidays.

Frequently asked questions