
United Property & Casualty Insurance (UPC) is a Florida-based company that has been in operation since 1999. It specializes in insurance for homeowners in coastal states, including Massachusetts. However, UPC has recently made the decision to cease writing new insurance coverage in Massachusetts and several other states. The company has sold its policies in Massachusetts to HCI Group, the parent company of Homeowners Choice. UPC will continue to service its existing clients, but it is not currently selling new homeowners insurance policies. This decision has raised concerns about UPC's financial strength and ability to pay out claims.
| Characteristics | Values |
|---|---|
| Current status of UPC writing insurance coverage in Massachusetts | UPC has stopped writing new insurance coverage in Massachusetts and has sold its policies in the state to HCI Group (Homeowners Choice Property & Casualty Insurance) |
| UPC's financial stability rating | Downgraded from "A, Exceptional" to "M, Moderate" by Demotech, indicating potential difficulties in paying claims |
| UPC's specialty | Homeowners insurance, apartment owners, tenants, landlords, and flood insurance |
| UPC's coverage options | Basic homeowner's policy with coverage for dwelling, other structures, personal property, and loss of use |
| Additional coverages offered by UPC | Dwelling coverage limit extension, coverage for specific scheduled items, inflation guard, equipment breakdown, water damage, ordinance or law, personal injury liability |
| UPC's discount options | Multi-policy, safety features, claim-free, protective devices, renewal, new homeowner, good credit, loyalty, pay-in-full, paperless billing |
| Customer satisfaction | Ranked 21st out of 22 insurers in the J.D. Power 2020 U.S. Home Insurance Report, below the industry average |
| UPC's current business status | UPC has ceased writing new policies and is no longer in business, with existing policies transferred or cancelled |
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What You'll Learn

UPC has stopped writing new homeowners insurance policies
United Property & Casualty Insurance (UPC), a Florida-based company, has stopped writing new homeowners insurance policies. The company has been in operation since 1999, specialising in insurance for homeowners, apartment owners, tenants, landlords, and flood insurance. UPC offered standard homeowners insurance (HO-3) and other types of home insurance, with coverage options including dwelling, other structures, personal property, and loss of use. They also provided additional coverages, such as extended dwelling coverage limits, coverage for specific items, inflation guard, equipment breakdown, water damage, ordinance or law coverage, and personal injury liability.
UPC's decision to stop writing new policies may be due to concerns over its financial strength. The company's financial stability rating was downgraded from "A, Exceptional" to "M, Moderate" by Demotech, an industry reviewer. This downgrade indicates that UPC may struggle to pay claims, particularly in challenging situations like hurricane seasons. UPC's high NAIC Complaint Index and the withdrawal of its Demotech financial strength rating may have further contributed to concerns about its financial stability and service level.
As a result of UPC's decision, existing customers will continue to be serviced, but new customers will need to explore other options. UPC has sold its policies in several states, including Georgia, Massachusetts, North Carolina, and South Carolina, to HCI Group (Homeowners Choice Property & Casualty Insurance), with customers receiving letters explaining the transfer of their policies.
While UPC provided cheap quotes for expensive homes, its rates for lower dwelling coverage limits were less competitive. The company also received mixed reviews for customer satisfaction, ranking second to last in the J.D. Power 2020 U.S. Home Insurance Report. UPC's decision to stop writing new homeowners insurance policies highlights the volatile nature of the homeowners insurance marketplace and the importance of staying informed about changes in the insurance market.
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UPC policies transferred to Homeowners Choice Property & Casualty Insurance (HCI)
United Property & Casualty Insurance (UPC) has decided to stop writing insurance coverage in Massachusetts. UPC has transferred its policies in the state to two companies: Homeowners Choice Property & Casualty Insurance (HCI) and TypTap Insurance Group.
UPC policyholders in Massachusetts will receive a letter from UPC explaining that their homeowners and/or dwelling fire insurance policy will be transferred to either HCI or TypTap. The letter will include a cancellation notice for the UPC policy and a replacement policy from the new insurer. Policyholders will remain insured during the transition and their coverage will not change. The replacement policy will be valid until the UPC policy was due to renew. For example, if the renewal date was 10/1/22, the replacement policy will run from 4/1/22 to 10/1/22. Policyholders do not need to take any action to continue their insurance coverage, except to continue paying their premiums.
Homeowners Choice Property & Casualty Insurance Company, Inc. (also known as Homeowners Choice) has been in business since 2007 and is dedicated to providing competitive, secure, and customizable rates and coverage. The company has one of the highest policyholder retention rates in the industry and is backed by a financially stable powerhouse. Homeowners Choice has earned a Financial Stability Rating of A, Exceptional, from Demotech, Inc. and is accepted by mortgage lenders.
State regulators have approved Homeowners Choice to issue replacement or renewal policies to UPC policyholders in several states, including Massachusetts. Homeowners Choice looks forward to welcoming UPC policyholders as customers and ensuring a smooth and simple transition. Policyholders will receive more information in the mail, including their replacement or renewal policy. No action is required on the part of the policyholder unless they wish to decline the offer for coverage.
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UPC's financial stability rating downgraded
United Property & Casualty Insurance (UPC) has ceased writing new insurance coverage in Massachusetts and seven other states. The company has also stopped selling home insurance policies and plans to cancel all Louisiana and Texas policies in 2023. UPC has also sold its policies in Georgia, North Carolina, South Carolina, and Massachusetts to HCI Group, the parent company of Homeowners Choice.
UPC's financial stability rating has been downgraded from "A, Exceptional" to "M, Moderate" by industry reviewer Demotech. This downgrade indicates that UPC may struggle to pay claims in challenging circumstances, such as a hurricane season with multiple severe storms. An "M" rating also implies that individuals with mortgages underwritten by Freddie Mac or Fannie Mae will likely be unable to select UPC for home insurance.
The downgrade in UPC's financial stability rating has raised concerns about the company's financial strength and ability to pay claims. Demotech's rating system evaluates a company's financial stability and ability to withstand economic downturns and underwriting cycle fluctuations. UPC's rating downgrade suggests that the company may be facing financial difficulties, potentially impacting its capacity to meet policyholder obligations.
UPC's decision to stop writing new homeowners insurance policies and the sale of its policies to other companies further highlight concerns about its financial health. The company's recent actions indicate a need for financial investment to remain solvent. UPC's board of directors has explored options for a sale or merger to secure additional financial resources.
The implications of UPC's financial stability rating downgrade extend beyond the company. Policyholders may face challenges with mortgage loans and insurance coverage. Prior to emergency actions and temporary programs, a rating below "A" would have disqualified homeowners from receiving Freddie Mac and Fannie Mae mortgage loans. While temporary measures have been implemented, the long-term impact on policyholders' loan compliance remains uncertain.
In conclusion, UPC's financial stability rating downgrade by Demotech has sparked concerns about the company's financial health and ability to pay claims. The company's response, including the cessation of new policies and the exploration of financial investments, underscores the seriousness of the situation. Policyholders and stakeholders are advised to closely monitor UPC's financial developments and take appropriate actions to mitigate potential risks.
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UPC's basic homeowner's policy coverage options
United Property & Casualty Insurance (UPC) has ceased writing insurance coverage in Massachusetts and seven other states. UPC is no longer selling home insurance policies and plans to cancel all Louisiana and Texas policies in 2023. The company has also sold its policies in Massachusetts to HCI Group, the parent company of Homeowners Choice.
UPC previously offered basic homeowners insurance (HO-3) with standard coverage options, including:
- Dwelling coverage: This covers the primary structure of your home and any connected structures, such as an attached garage or fence.
- Other structures: This includes unattached buildings like sheds, freestanding garages, or fences.
- Personal property: This covers your possessions and is typically 50% of your dwelling coverage limit.
- Liability: This protects you in case you cause damage to another person or their property, or if they are injured on your property.
- Additional living expenses: This covers hotel, transportation, or other expenses if a covered peril makes your home uninhabitable.
UPC also offered additional coverage options for a more comprehensive policy, including:
- Extended dwelling coverage: This increases your dwelling coverage limit by up to 25% in case rebuild costs exceed your policy limit after a covered loss.
- Specific coverage limits: You can set coverage limits for valuable items like jewelry, silverware, fine art, collectibles, and other priceless possessions.
- Inflation guard: This automatically adjusts your coverage limits at your policy's renewal to keep up with inflation.
- Equipment breakdown: This covers equipment breakdowns, such as a furnace or hot water heater malfunction.
- Water damage: This protects your home and belongings from water damage caused by a sump pump overflow or clogged sewer.
- Ordinance or law: This helps cover additional costs during a repair if you need to bring your home up to code or meet required ordinances.
- Personal injury liability: This expands your liability coverage to include personal injury to others, such as slander, libel, wrongful eviction, or false arrest.
UPC also offered two types of flood insurance: federally backed policies through the National Flood Insurance Program (NFIP) and private policies through a flood insurer. However, these policies were not written directly by UPC but through the NFIP or a private insurer.
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UPC's discounts for new homeowners, good credit, loyalty, etc
United Property & Casualty Insurance (UPC) has stopped writing new insurance coverage in Massachusetts and other states. The company has decided to focus on its existing customers and is no longer selling new homeowners insurance policies. UPC has also sold its policies in Massachusetts, Georgia, North Carolina, and South Carolina to HCI Group (Homeowners Choice Property & Casualty Insurance) to improve its financial strength.
UPC offers a range of optional homeowners insurance coverages beyond the typical options for dwelling, personal property, and liability protection. They provide specialized coverage for homes in "catastrophe-prone areas," which are more susceptible to hurricanes and severe weather. UPC also offers extended coverage packages, such as Premier and Premier Plus endorsements, in most states where it operates.
Regarding discounts, UPC has not disclosed specific details about discounts for new homeowners, good credit, or loyalty. However, they emphasize that their rates are reasonable, especially for coastal homes. UPC's rates are based on factors such as age, credit rating, and claims history, and they offer competitive quotes for people with expensive homes.
While UPC does not explicitly mention new homeowner discounts, they may consider factors associated with new homeownership, such as recent renovations or modern construction, as positive factors in determining rates. Additionally, UPC likely takes into account the age of the home and may offer more competitive rates for newer constructions.
For good credit, UPC considers the customer's credit rating when determining rates. Maintaining a good credit score can positively impact the final price a customer pays, as it likely contributes to the calculation of their rates.
Loyalty discounts are also not mentioned by UPC. However, given their focus on existing customers and commitment to servicing them, they may prioritize competitive rates and coverage options for long-standing policyholders.
It is important to remember that UPC's financial stability rating has been downgraded, which may impact their ability to pay claims. When considering UPC or any other insurance provider, it is advisable to compare multiple companies' quotes and overall prices after factoring in discounts.
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Frequently asked questions
No, as of February 2023, UPC Insurance has stopped selling home insurance in Massachusetts, along with seven other states.
UPC has sold its policies in Massachusetts to HCI Group, the parent company of Homeowners Choice. You will receive a letter from UPC explaining how your policy will be transferred. You will not be uninsured at any time during the transfer, and your coverage will not change.
Some alternatives to UPC Insurance for homeowners insurance in Massachusetts include USAA and Progressive. You can also use an online quote tool to compare rates from top companies in your area.































