Jane Dotson
Verizon offers phone insurance to its customers, which includes cracked screen repair. This insurance is provided by Wireless Phone Protection, and costs $7.25, increasing to $7.95 from 5/29. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. However, there is a deductible for cracked screen repairs, and the availability of same-day repair depends on criteria such as claim approval time, technician availability, and parts availability.
| Characteristics | Values |
|---|---|
| Coverage | Covers cracked glass screens for select smartphones |
| Repair options | In-store repair, mail-in repair, at-home repair |
| Cost | $0 deductible, $7.25/month, $7.95/month, $19/month |
| Warranty | 12-month warranty for repairs performed by Asurion-certified technicians |
| Replacement | If a repair option is not available, a replacement device will be offered |
| Eligibility | Check eligibility in My Verizon app or on the website |
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What You'll Learn
Verizon cracked screen repair cost
Verizon offers cracked screen repair services for smartphones with eligible insurance plans. The cost of repairing a cracked screen on a Verizon phone can vary depending on several factors, including the device model, the extent of the damage, and the type of insurance coverage.
Verizon Mobile Protect is one of the insurance options offered by Verizon that includes cracked screen repair. This plan provides unlimited cracked screen repairs at no additional cost for select smartphones. The repairs are performed by Asurion-certified technicians and come with a 12-month limited warranty. Repair options include in-store repair, mail-in repair, or at-home repair. The cost of the Verizon Mobile Protect plan can vary, with some customers reporting a monthly fee of around $20.
For customers who do not have the Verizon Mobile Protect insurance plan, the cost of repairing a cracked screen can vary. In some cases, Verizon may offer a replacement device if a repair option is not available for the specific smartphone model. The cost of the replacement device may depend on factors such as the device's make and model, and whether the customer has insurance coverage for their device.
Additionally, Verizon offers Wireless Phone Protection, which provides insurance coverage for cracked screen repairs. The cost of this coverage is reported to be as low as $7.25, with a $0 deductible for cracked screen repairs starting from May 29, 2024. This option is available for select smartphones and may be a more affordable choice for customers who do not require the comprehensive coverage of Verizon Mobile Protect.
It is important to note that the availability of repair services and insurance coverage may vary depending on the customer's location and the eligibility of their device. Customers can check their device's eligibility for insurance coverage and repair options on the Verizon website or by contacting customer support.
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Verizon cracked screen deductible
Verizon offers cracked screen repair for eligible smartphones at no extra cost. This service is provided under the Verizon Mobile Protect plan, which costs \$17/month for one device or \$60/month for three registered lines. The plan includes unlimited cracked screen repairs, in-person device checkups, 24/7 tech support, digital security, and privacy tools. The repairs are performed by Asurion-certified technicians and come with a 12-month limited warranty.
Previously, Verizon charged $29 for each claim for a cracked screen replacement, but now the service is free and unlimited. It is important to note that this plan covers repairs for a cracked front screen, and if the glass on the back of the phone or other components are damaged, they are not eligible under this policy. In such cases, there is a \$99 deductible per claim.
For Florida customers, the insurance program provides coverage for post-warranty malfunctions, but a damage deductible applies. Additionally, Verizon offers a \$0 deductible for cracked screen repairs as part of its updated Verizon Mobile Protect plan, with an unlimited number of claims. This plan was introduced during an open enrollment period, allowing customers to add the service to their plan.
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Verizon cracked screen insurance
The Verizon Mobile Protect plan also offers other benefits such as in-person device checkups, 24/7 tech support, digital security and privacy tools, and Pro On-the-Go same-day delivery and setup. The plan is available for accounts with 2 to 20 lines with eligible devices, and the coverage will automatically adjust to reflect the number of lines on the account.
It's important to note that cracked screen repair eligibility is determined at the time of claim approval and is subject to parts and technician availability, as well as other criteria. Additionally, there may be a deductible for the repair, and the cost of the deductible can vary.
Verizon also offers Wireless Phone Protection, which is a separate plan that provides insurance coverage for cracked screens on select smartphones. This plan is available for a lower monthly fee and offers similar benefits to the Mobile Protect plan, including unlimited repairs for cracked screens at no extra cost. However, it's important to note that Wireless Phone Protection may have different eligibility requirements and limitations compared to the Mobile Protect plan.
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Verizon cracked screen repair warranty
Verizon offers cracked screen repair services with its Verizon Mobile Protect plan. This plan provides unlimited cracked screen repairs at no extra cost for select smartphones. The repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. The warranty covers repairs performed using new or refurbished parts, which may include non-original manufacturer parts.
The Verizon Mobile Protect plan also includes other benefits such as in-person device checkups, 24/7 tech support, digital security and privacy tools, and Pro On-the-Go same-day delivery and setup. The plan covers eligible devices with up to 20 lines on the account, and customers can check their eligibility through their My Verizon account.
In addition to the Mobile Protect plan, Verizon also offers a standalone Wireless Phone Protection plan for insurance coverage. This plan, provided by Asurion, covers cracked screen repairs with a $0 deductible option. Repairs performed under this plan are also carried out by Asurion-certified technicians and come with a 12-month warranty.
It is important to note that repair options and availability may vary depending on the location, claim approval time, technician availability, and parts inventory. Customers can visit phoneclaim.com/verizon to check their device's eligibility for repairs and insurance claims.
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Verizon cracked screen repair eligibility
Verizon offers cracked screen repair with its Mobile Protect plan, which includes unlimited cracked screen repair at no extra cost. This service is provided by Asurion-certified technicians and comes with a 12-month limited warranty. Repairs may be done in-store, by mail, or at-home, and may use new or refurbished parts.
To be eligible for cracked screen repair under the Verizon Mobile Protect plan, you must meet certain requirements. Firstly, your device must be in fully functioning condition without any damage, including cracked screens or glass, at the time of enrollment. This means that if you already have a cracked screen, you will need to get it repaired before signing up for the protection plan. Additionally, your device must meet other criteria, such as having no defects or malfunctions, not being lost or stolen, and being activated on a new line.
You can check your eligibility for the Verizon Mobile Protect plan in the My Verizon app or online. If Device Protection is listed under the Get Products tab, you are eligible to enroll. It is important to note that certain devices, such as BYOD (Bring Your Own Device) or devices purchased from Verizon, may not be eligible for device protection. Eligibility is determined at the point of sale, and open enrollment periods are typically announced, such as the Spring Open Enrollment from March 25 through May 25.
In terms of cost, while Verizon offers unlimited cracked screen repairs at no extra cost, there may be a deductible that you need to pay for the repair. The deductible amount can vary, and you can find out the specific deductible for your device by checking the terms of your insurance plan. Additionally, there is a maximum limit on device replacement costs, which is $400 or $3,000 depending on the device.
It is worth noting that Verizon also offers a Multi-Device version of Mobile Protect, which provides flexible account coverage for accounts with 2-20 lines with eligible devices. This option allows you to register and protect multiple devices under the same plan.
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Frequently asked questions
Yes, Verizon phone insurance covers cracked screens for select smartphones. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty.
Yes, there is a deductible for cracked screen repair with Verizon insurance.
The cost of fixing a cracked screen with Verizon insurance depends on the device and the deductible. The maximum cost per claim is $99.
You can make an unlimited number of cracked screen repair claims with Verizon insurance.
If your phone model is not eligible for cracked screen repair, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived.
